I had no clue what I was getting myself into purchasing my two month old Rottweiler puppy Victory…read morein December of 2021. It was an emotional roller coaster. Victoria was amazing with Victory. She's very reliable, resourceful, and most importantly knowledgeable when it comes to dogs. She's the dog whisperer. My puppy Victory literally worships the ground Victoria walks on. If you are serious about having your dog trained well hire Victoria. If you're a first time dog owner, buy 12 sessions. We've come a long way from where we started. Victory and I went from the puppy struggles of her crying relentlessly in her crate to me now being able to be in the same room while she's in her crate and not crying. The struggles of leash training to now being able to eat out on the patio at restaurants. Investing in your dogs training is so important. I promise you you won't be disappointed by hiring Victoria as your dog trainer.

We love Victoria. She has worked with us for a long time. We have a lovely but very rambunctious…read moreand kinda too smart Goldador. We're still working hard but have definitely seen benefits from her advice.

Staff is always super welcoming, and takes great care of our pup!! I've boarded, done doggy…read moredaycare, and done grooming here and no complaints!! Staff was always great at getting us in for last minute care too!

I have used this company one time in the past and today I dropped off my dog at 1 pm and I…read moreattempted to call 3 times at 4:30 pm because it was not normal to take this long. I could not get anyone to answer and I decided to go to the location in Tukwila to check the status of my dog. I was told at 4:45 pm that my pet had been bathed and was dry now they were going to do the grooming. If they would have answered their phone after calling 3 times I could have at least been informed of the status of my pet. I tried to respond to the text they sent me at 1 pm and I got a response that I cannot send text messages to that number. Normally it takes 2-3 hours and that would be fine if I could have communicated with them. I am waiting in the parking lot for the them to finish grooming. The groomer Stephanie could have been more understanding. It was as if she was uncomfortable with me checking in on the status of my pet. I will not be returning to this location. I do not feel valued as a customer.

I got some useful training out of this, particularly around training with distractions, but I'm not…read moreentirely in agreement with their methodologies. The very frequent use of leash popping for a dog "thinking evil thoughts" just didn't sit right with me. My main issue is that I don't want my dog heeling (or doing any other behavior) with her tail between her legs in fear, I want her eagerly and enthusiastically participating. So I gave it a new command and used positive reinforcement only, and her body language completely shifted. Another example is the labeling of a dog as "having a temper tantrum" because it wouldn't listen to a "down" command. This is probably anthropomorphizing and not evidence-based. The trainer's advice to step on the leash and wait ultimately didn't work to get the dog in a down, and he looked very physically uncomfortable.

Was recommended from my niece! glad we brought out golden here for training. We did puppy thru…read moreCGC (4 classes) mostly with trainer Natasha and have had great results (that's been almost 3 years ago that we started) I tried another training center with our new golden puppy (since it was a lot closer) and I wasn't quite as happy so she started beginning home obedience here hopefully we will have as much success with this one.

Our very aggressive Westie had become uncontrollable. I eas ready to give up. Alex very calmly…read moreworked with us and suggested changing meds. Angus is a new dig. Back to his snuggly self. Even the groomer asked what happened. Thanks for making us not give up

We tried two other trainers before getting in touch with the dog sensei. We met with Alex just…read morethree times and the instruction and techniques he used were exactly what we needed to help get our giant now 11 month old puppy to be well behaved in the house. If you watch, listen, and stay consistent with what he says I think anybody would have good results with their dog.

They did a good job when my dog had an accident over the weekend. I can recommend them if you are…read morein need of these services

If you love your pet, please think twice before coming here…read more On March 13, 2025, we rushed my sister's dog to this clinic after he suddenly yelped outside and began shaking, refusing to walk, and moving abnormally. He was under a year old at the time, so still very young and more vulnerable to injury. It was clearly an emergency. We were placed in a room quickly... and then waited almost 2 hours with little to no communication. The clinic did not appear busy. When the vet finally came in, he immediately pushed for bloodwork AND X-rays, even though the symptoms strongly pointed to a physical injury. I had to push back multiple times just to get them to start with an X-ray. Before anything was done, we were required to pay hundreds of dollars upfront, and by the end of the visit, our total was over $1,000. The X-ray confirmed severe nerve damage affecting his ability to control his bladder and bowels. That part was important, but everything surrounding it felt off. When we asked about pain medication, instead of clearly explaining options and pricing, staff repeatedly asked: "What is your budget?" Not once, multiple times. That is not normal. Medical care should be based on what your pet needs, not adjusted based on what you say you can afford. So we tested it. We said our budget was $100. They came back with a bill for $99. At that point, it felt less like healthcare and more like they were pricing based on how much they thought they could get out of us. To add to that, a staff member mentioned they mainly operate during hours when other emergency clinics are closed. While that may be convenient, combined with everything we experienced, it made the entire visit feel more profit-driven than patient-focused. The nurses were kind, but the doctor was pushy and overly focused on adding services. And the outcome makes this even harder to write In the months after, due to the nerve damage, my sister's dog lost all control of his bladder and bowels. His condition declined, complications developed, and he was suffering. We were told this type of nerve damage cannot be repaired. We ultimately had to make the heartbreaking decision to put him down. I know this happened last year, and we made the decision to put him down around December, but I felt it was important to finally share this so others are aware of our experience. People deserve to know the truth before bringing their pets here in an emergency. We came here during an emergency, trusting we would receive honest care. Instead, we left feeling taken advantage of during one of the most vulnerable moments a pet owner can go through. Be very careful here. Ask questions. Don't let them pressure you. And if they start asking about your "budget," that should tell you everything. If the price changes based on what you say you can afford, that's not treatment, that's a tactic.

Love the dog wash but sad that it's closed for construction. Can't wait for the new area to be…read morefinished! Everyone is always very friendly and the dog park in the front is a nice feature!

My dog has been a customer here for food and vet care since he was a puppy, so I trusted them to…read moregroom him for the first time. While the groom itself looked fine, my dog was cut near his private area and this was not disclosed to me. My dog is very reactive -- there is no way this injury went unnoticed. The groomers requested I bring him in so the vet can take a look at th grooming injury and for me to be eligible for a refund. He was prescribed both a topical and oral antibiotic that he needs to be on for 2 weeks. This was presented as them "making it right," even though the visit was necessary solely due to their mistake. When I requested my refund, I was initially offered only $20 on a $140 grooming bill. After insisting, they agreed to a full refund -- and then immediately removed me as a client, meaning I now must also find a new vet as well. There was no empathy, accountability, or concern shown for my dog's wellbeing. Since the incident, my dog has been uncomfortable, wearing a cone, refusing to use the bathroom, and barely eating. I've had to rearrange my schedule and miss work to care for him. Mistakes happen. But how a business responds to them matters -- and this response was unacceptable.

I first took my dog to Gina about 7 years ago for behavior modification when he was about a year…read moreold. Gina graciously helped us through my dog's reactive behaviors and taught me how to better understand him. My dog had Parvo as a puppy and unfortunately became very reactive towards people and other dogs afterwards. Gina is extremely knowledgeable and she was very kind and patient with me and my pup. She truly has a way with dogs and can tell you everything just from their body language. I have recommended her to friends and family, and I would highly recommend her to anyone looking for a high quality trainer in the area. I recently went out of town for 4 days and was so thankful to board my dog with Gina because I was confident he would be well taken care of which allowed me to enjoy my vacation. Gina is the only person I trust with my dog and we are so grateful to be working with PacwestK9!

Gina is beyond my wildest dreams. I thought I was going to have to rehome my boy due to his…read morebehaviors and my husband upcoming back surgery. He is a great dog however did need work on reactivity to people and pets. He was labeled as aggressive by vet because he is over protective of me. He was limited on the places I could take him because he did not like men outside my husband. Her comes Gina communication with her staff and her was excellent. They really listened to our needs and our concerns. We wanted to be able to take our dog everywhere. That's exactly what we can do now. He is phenomenal in every way. Yes you are required to follow through with training. Her training has brought me to tears we can't believe the full life our boy gets to live. She absolutely puts everything into ensuring your dog succeeds.

Garrett Stevens is truly one-of-a-kind when it comes to dog training. His unorthodox style may not…read morebe what you'd expect, but that's exactly what makes him so effective. Our Great Pyrenees was stubborn, independent, and we honestly weren't sure if we'd ever get through to him. Garrett changed everything. Instead of relying on cookie-cutter methods, Garrett took the time to really understand our dog's personality and gave us tools that actually worked. His approach is calm, intuitive, and based on building trust and respect--not just obedience. The difference has been night and day. Because of Garrett, our Pyr is finally on the right path to success. Walks are no longer a battle, our home is more peaceful, and most importantly, our dog is happier and more confident. If you're looking for a trainer who gets results, thinks outside the box, and truly cares about both the dog and the owner, Garrett Stevens at Alpha and Omega Dog Training is the best there is.

Garrett changed my way of handling dogs and he saved Makos' dogs life. We have overcome being…read moreHIGHLY reactive to everything. We loose leash walk and can even run wild and free in remote locations with full recall.