Thought I needed a new heater core but it was just hoses, thermometer and misc pieces. Never been…read morethere before and Paul in the service dept kept me informed and explained parts and how they work to me and I understood better what was being done. Thank you so much for being kind and helpful. Will go back when I need more work!!

James is the absolute best,and most helpful. So Glad I…read moredecided to go with salem Nissan. Thanks again James!

Purchased my truck over a year ago, have had nothing but issues since driving off the lot. Salesman…read moreeven laughed at me on the phone when I called to tell them what a piece of garbage they sold me.

Really thought this was the place to buy my car. Customer…read moreservice was great on the phone and they said the Nissan Rogue I was interested in was good to go, no issues. Brought it to my mechanic and paid $150 to find out : rear brakes backing plates not in good shape, 1 missing, rusted transmission pan, needs new rear rotors and a broken exhaust manifold stud. I called Dave back and shock! And surprise! He had no idea but he would fix everything!! About $2000 worth of work quoted by my mechanic. Don't waste your time with these guys. They come on like it's all good, but they are liars.

Stopped by to take a look at a car that was advertised on CL. I had cash to buy on the same day…read more The old guy who owns the place came out and treated us from the first minute in a very unwelcoming manner. No greeting and no smile. Just staring at us. He was not only being rude but also not social distancing or even wearing a mask! The asking price was at least 5k ower the market value. The car had large scuff marks. He claimed that someone did it right the same day on his lot! All the wheels on the nearly 50K luxury car were severely curbed. He said the buyer has to pay for fixing the wheels!!! He was rude the whole time. He refused to say how many previous owners the car has and acted like "it doesn't matter how many previous owners a car has!" Seriously?! Despite being very interested in the make and the model of the car, we ended up not even test driving it because we didn't want to deal with such an arrogant person. I find this used car owner/salesperson (no professional salesperson works for him!) very unprofessional and disrespectful. There are many better dealers within less than 5 to 10 min drive. Avoid this place. After my personal experience, I think the 5-star reviews on google are not real in my opinion. They have just a few cars which are all overpriced (they have been there for a long time!) and they got no respect or manners when dealing with customers.

I wish I could give ZERO STARS! This morning I'm at a local glass shop, lady asks me to hang-on…read morewhile she took a call. While waiting, I could hear her asking for information, see her writing it all down in trying to best assist the persons situation. She was pleasant as could be, very professional...then I heard her ask for Mr. Craft, according to what I saw her write down, to simply send a photo of the garage door he was looking to have glass panels replaced into. As she is explaining the reason I heard him say "oh, is that right" and the girl went on to explain why a photo was important and then she realized Mr. Craft had hung up on her! here I am waiting to be helped, while this guy acts like a jerk over a simple request! I wish I could give ZERO STARS! This morning I'm at a local glass shop, lady asks me to hang-on while she took a call. When waiting, I could hear her asking for information, see her writing it all down in trying to best assist the persons situation. She was pleasant as could be, very professional...then I heard her ask for Mr. Craft, according to what I saw her write down, to simply send a photo of the garage door he was looking to have glass panels replaced into. As she is explaining the reason I heard him say "oh, is that right" and the girl went on to explain why a photo was important and then she realized Mr. Craft had hung up on her! here I am waiting to be helped, while this guy acts like a jerk over a simple request!

Walked in with the hopes of getting an inspection done, and even though they were slammed he took…read moreme right in to help me out! Great service, very friendly and professional! Will definitely be bringing my business back there again!

Since I found Keith and crew both mine and my wife's car go nowhere else. For us they are close-by,…read moresuper friendly, hard working and HONEST. Keiths quotes on time and price are always right on the money and it's done when he says it will be done. Give them a try you won't regret it.

These guys are great. Very honest and friendly. Had my alignment done here and they did a great…read morejob. When it's time to do my suspension work I will definitely be coming back.

I have known Craig and his son for years and I have bought vehicles from them plus sent friends…read morethat bought a vehicle takes care of his customers

i ordered a brand new bronco from this place and it went well. trying to buy another vehicle is…read morehard. Madison Maguire doesn't answer questions via email, even though when i ordered the bronco the old sales manager that left the dealer communicated well thru email, as did my salesman. Madison emails me "with info", but no actual info and just asks if im still interested, while ignoring previous questions.

Purchased a pre-owned Honda Civic. Hunter was awesome with the negotiation!! Looking forward to…read moredoing business with them in the future!

Love my new car from High LineAuto Sales. The process was so easy. Thank you Kevin and your team…read more I'll definitely be sending everyone to you.

Amazing customer service! Everyone there from owner down to junior staff was very focused on…read moremaking my visit there a good one. PLUS the repair work on my bumper was top notch!

These guys sell modded trucks that have been used and abused by the rich kids who sold them. I…read morebought a 6.7 from Mastriano in June, and since then Ive had: - Electrical problems - 4x4 issues - Power steering leak And now the thing is leaking oil at such an alarming rate I can't drive it to the dealer, i have to have it towed. I've put about $5000 in repairs into this truck in less than two months, plus whatever this leak is going to cost me. If you want a flashy truck with some interesting (or in my case, questionable) mods and don't mind paying money (or your parents money) to fix the problems they ignored, go with Mastriano. If you need a dependable truck that's ready to work, save yourself a lot of money and hassle and shop elsewhere.

6 days ago bot a 2012 equus sonetime back, car showed and…read moredrove perfect. As time went on I was proud of this car, washed it all the time.. after a some time the paint was getting dull. Now the car shows where it had a pretty good size accident.. When I called, and sent a letter from my lawyer..So I drove to the dealership, joe Mastriano looked at it, opened the door scanned the vin # and showed me, look clean carfax..Then said the car was hit by a shopping cart.. I'd sure like to see the size of the shopping cart, cause it was the whole rear quarter.. I was going to sue them but let it go. But now I'm having trouble selling cause people think I'm covering up the accident.. This was the second vehicle I bot from them.. I really liked them. But they did me so wrong.. It's been a long time and I didn't want to really bad mouth them... I just wanted them to do the right thing buy the car back and forget about it.. BUT THE NIGHTMARE KEEPS GOING. TROUBLE SELLING THE UNREPORTED ACCIDENT. Clean carfax.. mastrianomotors, Salem NH Thanks for not helping a loyal customer. Joe ,Rich I really liked you guys. Had 5 estimates done , 5,000 to 9500 to repair and repaint.. They finally admitted to repairing the car and saying it was just a painted fender. So I asked who repaired it, there reply was, no longer in business.. The places where the estimates were done said the car had a pretty good impact.. The grandfather of Joe Mastriano who was the original owner said the car said the car never had a mark on it. So knowing that, the car had to have had the accident after getting to the dealership to be sold. So they what happened to the car because it was a one owner, ( Owned by the grandfather of the dealership. I could go on about this all day but..