Newton the owner was very upfront with everything, pleasant to deal with and price in the car was…read morebelow the carfax, i got a very clean car 2012 honda pilot very please with my purchase, i will recommend this small business, my car came with one key and he made me a second one, nice gesture.

The owner started out being very nice, helpful, and professional while trying to make the sale…read morehappen. However, once the papers were signed, his attitude completely changed and everything went downhill from there. Communication became poor, concerns were ignored, and the level of professionalism disappeared entirely. It felt like once the deal was done, customer service no longer mattered. Very disappointing experience and not how customers should be treated after making a major purchase. Also want to mention all the fake AI reviews within the past couple of months, and If you respect your time do yourself a favor and don't go!!

I recently bought a new to me BMW that I wanted to have looked over and serviced. Enzo and Michael…read moreassisted me with an oil change, new rear brakes, new air filters, etc. He thoroughly looked the car up and down to make sure it was completely safe and let me know about any potential repairs or services I might need in the future. He was very honest and forthcoming with the details of the inspection and his professional opinion on needed and not-needed services. Even though this shop is a bit of a drive for me, I will only be taking my car here from now on. bonus points for the gorgeous classic cars in the showroom, what a treat! 10/10 recommend to everyone!

We recently brought our mini in as it was doing some sloppy shifting. It was new to us, had 75k…read moremiles, and we wanted to make sure that it wasn't a transmission problem. The guys at European Motorsports were able to look at the vehicle the day after I called. They took their time pinpointing the issue (turned out to be a shift linkage) and even dropped the exhaust system to make sure there wasn't anything else going on. They only charged me for an hour's diagnostic, even though it took 3.5. Tony insisted and showing me the broken part and then showing me what it was supposed to look like. He really wanted me to understand what was wrong with and what was being done to my vehicle. The part that was needed was in the next day, so I had the car back within about 36 hours. Shifts like new. Couldn't be happier. We will definitely be back. As a neat bonus, they have some vintage vehicles, including a Ferrari and Lamborghini in the show room to look at, if that is your thing. Thanks guys! EDIT (05/16/13): Four months later and everything is smooth. Haven't spent another dime on the car outside of oil change maintenance. Happy I got the shift linkage taken care of!

I've been dealing with Motta for years but the auto body shop not the car dealership. I've had…read morenothing but good luck. I only have one issue, the number you have listed for your business is out of service. Please tell me that you are still open. I can't find your phone number

Take notes, put everything in writing, don't sign anything until YOU have checked everything!…read moreDiscrepancy on the odometer AND finance rate quoted that I found. Had to get a notarized amendment for title. was told "it's no big deal!" Umm, yah it is...its called the truth! Constant interuptions. Felt as if I was inconveniencing him when nearly 1/2 the asking price was in hand...i never tried to talk him down or ask for outrageous extras. Has a body shop, vehicle still had paint issues. Thank God, I am happy with my vehicle and wanted this specific vehicle as to why I completed the sale... however, the ink wasn't even dry yet and John turned shi$%y towards me. Just be alert.

I had Kachel Motor Company build and install a complete drive train including high performance 3.0…read moreL V6 Engine. There were many problems with the Engine and it could be tuned or run properly. The car was returned over and over to have the problems corrected and KMC was unable to make the engine run well or tune it. I was forced to purchase a new engine and have another garage install it as KMC wouldn't stand behind their work. The engine and wiring harness ended up being a total loss.

I bought a 1998 BMW M3 Saloon from KMC back in 2010 and I could not be happier with the purchase…read more The car was in perfect shape when I bought it and it remains that way, thanks to KMC. Every time I take it into the shop I am impressed to see the condition of the shop, new projects, and the personalized welcome I get from Tim and the gang. Honesty is one of the most important attributes I look for when I take my car to someone and KMC has never let me down. I plan on being a lifelong customer and I would highly recommend Kachel Motor Company to anyone, especially if you love your car.

Do NOT Trust!!! Vehicle was in shop getting checked out,…read morefixed or diagnostic of issues more than we the time we had it in our possession. Ending with total transmission failure, cracked radiator, Engine air flow valves, back wheel bearings + brake caliper issues in less than 30 days!! On September 20th, 2024 purchased a 2013 Subaru Legacy for $4,500.00 from J&M Auto Sales at 128 West Street in Lawrence, MA - 978-328-8762. J&M Auto assured it would pass inspection and there was nothing wrong with it. When we brought it to our mechanic it failed inspection. Engine lights had come on reporting several issues. It was important he had a reliable vehicle to commute to college (Southern New Hampshire University - SNHU). School was starting again in January. It took my son a long time to save up for this vehicle. It was all the money he had. Not only did the vehicle NOT pass inspection, my son had to pay more than $500.00 for things that did not fix the issues he had. Below you will find a timeline of events. During all this time, my son had to wait for mechanics to become available. Our mechanic was really busy as well and went on vacation - preventing us from getting some things checked sooner. Every time something got fixed, we needed to drive it 100+ miles to make sure engine lights would not come back on. https://docs.google.com/document/d/1k6uPRPB9fYOsbTk8kTi3JDasjvOWGkUrXT8FbRPJVbQ/edit?usp=sharing

very bad sold us a vehicle with blown engine paolo is pointless to deal with they make u sign a…read moreused car paper that has a no warrenty so they can steal ur money.never do business here they are scams trust me

Honest and decent family business. Professional and knowledgeable mechanics and staff. Have been a…read morecustomer for 25 years

OUTSTANDING SERVICE!!!! With all the snow fall the heat…read moreshield bent and dragging. I stopped by to see if they could do something to fix it before I went to work. They took it in immediately did a repair and now I am off to work. FANTASTIC SERVICE!!!!!!!!

tengo 2 meses esperando que me resuelvan el problema de transmisión de mi vehículo , es imposible…read moreque contesten y hacer una cita para el chequeo

that place sucks don't buy your car in any best price auto sales I don't even have a year with my…read morecar and I'm having problems with it, and they don't answer my massage and calls. don't waste your money with them!

ATTENTION PRIUS AND HYBRID OWNERS! There is an alternative to going to a dealership…read more I was fortunate to have had a friend that referred me to them as I have a Prius and pretty much every other auto repair shop referred me to a dealership as they do not work on hybrids Matt absolutely did everything requested and the quality spoke for itself. The value of the customer service and work done far exceeds their price! which was lower by far than a dealership They have a lifetime customer now!! They went way above and beyond! So grateful to have found them.

Exceptional customer service with transparency and honesty. Even before the work was done, I felt…read moreconfident I was in great hands. Leo & Sons Auto Repair is a family-owned business, which really resonated with me. I've been to several auto repair shops in the past, and I often had to return because parts were missing, issues weren't fully resolved, or something else broke during the repair process. At Leo & Sons, I also got my state inspection done, and the whole process was seamless. They gave me peace of mind from the moment I contacted them. They have a fantastic text message system and an easy-to-use website where you can book appointments. Plus, they send you a digital receipt, so you won't lose it, and it's eco-friendly too. Additional perks: They offer WiFi for guests and have a comfortable waiting area where you can charge your phone or laptop and work remotely if needed, or just check social media or read some of their many funny quotes. Time flew by while I waited. There's also a clean bathroom for clients.