Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

I would avoid this store / company by all means. I purchased a floor model and was told by the…read moresales person that the warranty regarding craftsmanship would remain in place. Less than 5 months later a seam separated and when I tried to file a warranty claim, I was told that it was not covered. I explained my conversation with the sales person and I was called a "Liar" by a customer service representative (Mason Savoy). Terrible experience. Quality is terrible, customer service is terrible.

After visiting other furniture stores we walked into EA not in high hopes of finding what we were…read morelooking for.... Delora and Tina found everything we wanted and were so helpful. Best design help and customer service! Easiest furniture shopping ever!

I worked with Rita and had a wonderful experience. She helped me get the right sectional for our…read morespace. The contemporary furniture is beautiful and very well made. it was a very pleasant experience.

Buyer Beware! We…read morerecently purchased four Poltrona Frau dining chairs from this company for ~$12k, only to find the frame of one cracked. Arkitektura has been extremely unhelpful. We purchased several Poltrona Frau pieces in the past - dining table, lounge chairs, twelve dining chairs, coffee table. The furniture is exceptionally high quality, but on one occasion we had an issue with the workmanship on a piece, and it was immediately replaced. We thought that was an attribute of how Poltrona Frau stands behind their products, but it turns out it is an attribute of the Poltrona Frau distributor. The only difference between our past orders and this last order is that our others orders were purchased through Perigold, and included free delivery to our home. The Perigold Customer Service team immediately worked to remedy the situation and replace the defective chair at no cost to us. We've had the opposite experience with the a Arkitektura team. They have made this our issue, and instead of working with the manufacturer to fix this, they told is they'd sell us a replacement. I will never trust this company with our business again. Possibly the worst service I have ever encountered. Additional background: This firm has a sketchy warehouse where orders are shipped to. Because we were unable to get them to schedule a delivery for several weeks after the chairs were received at the warehouse, I sent my husband to pick them ip. The warehouse manager carried the chairs and loaded them onto our truck in a way where the cracked frame of the chair was facing him and not visible. As the chairs were unloaded from my husband's truck less than ten minutes later the broken framed was noticed and the company was immediately notified. Again, they refuse to take any ownership and have made this our issue. I recommend purchasing any high end furniture with a company that actually cares about their clients. That is not the case for Arkitektura.

Professional cleaning by very knowledgeable and experienced staff…read more Very fast by efficient

In a situation I still don't even want to talk about, I ended up with cat urine transferring red…read moreDYE (not a stain, but dye) onto an almost-new 10x14 cream-colored wool rug. I was sure my rug was ruined, but I called Hagopian just in case. Their chemist is an absolute genius. Somehow he removed the dye without harming the rug in any way. It looks wonderful--you can't even tell where the stain was. And they picked up and delivered at no extra charge. This company really is the best. They know what they're doing and they do it extremely well. I won't go anywhere else.

Dan and his team did a great job replacing all of the carpet on our second floor. The measuring and…read morequoting process was fast, and he was great about getting us samples and educating us on all of our options. The installation turned out beautifully and they left no mess behind. I highly recommend Parks Floors!

From the owner: Sales and installation of Carpet, Hardwood, Luxury Vinyl, and Custom Rugs.read more

Nice to see some layouts for dining, living and bedroom…read more I was looking around for inspirations for cabinet and storage ideas. Much of the furniture items are made for palatial rooms, many would take up the entirety of our rooms sadly. It's still nice to see furniture set out either way. So few stores left to provide ideas and interior design inspirations anymore. May be a good spot to get a custom rug, good to know.

For being a high end interiors store, the service has not matched. We purchased $20k+ in product…read more One piece in particular has arrived damaged 3 separate times. After 10 months of delays, we finally got the final (non damaged) piece delivered with half of the piece missing and no explanation!! I am unable to get a hold of someone and the customer service was no help at all. So unfortunate as we had such a great experience with Justin, the designer. Will not be purchasing furniture through Arhaus again as it's just not worth the headache.