I bought a mass-produced desk from Jasen's that ended up having an issue and a replacement part was…read moreneeded. The replacement part arrived but also had defects (no fault to Jasen's, this was poor quality control from a supplier from overseas). I was given an option to either order a third part or I could return it nearly a year after purchase and use the money towards a different desk, I opted to build a custom desk through Jasen's and it was a wonderful experience. For the price, if I built this myself I wouldn't be saving much and that's not taking into account the cost of my hourly rate. Joe was with me every step of the way, ensuring that everything was handled properly and all the details were covered. I highly recommend this place. They have great customer service regardless of what other reviews say and they went above and beyond to make sure everything was right.

Choosing furniture = good experience at store…read more Delivery of furniture = used to be good but last two experiences= poor attitude of driver no communication from store sales to driver. Follow up on poor quality of furniture delivered = non-existent This used to be a really great store from shopping to delivery and service but it's dead now! It's like working with zombies, no urgency, no customer care, just mindless bodies pretending to work in a dying store. The high end product is terribly made and has arrived with broken mechanisms and electronics and they have an occasional service technician without much ambition. DO NOT PAY BEFORE DELIVERY AND BE SURE TO TEST EVERYTHING YOU BUY!

Love this little gem of a store! We've been coming here since they opened, and it just keeps…read moregetting better. My daughter and neighbor are just as obsessed -- it's our go-to spot for home décor, furniture, and all the cute holiday stuff. You seriously can't go wrong here! And Emily... she's the sweetest! Always so friendly and helpful -- we just love her!

This is a hidden treasure! I have been to this business several times, it's amazing. The colors and…read morestyle are fresh and new. If you are looking for a new piece of furniture or accent for your home or a one of a kind gift for a friend, you should start here, they have something in every price range. They also specialize in paint and refinishing assistance. The owner is kind, and personable. Check them out, you will be glad you did.

Really great place! They had products priced all throughout and we were able to ask questions very…read moreeasily to the salesman. The options were exactly what we were looking for.

Bob's Discount Furniture Don't waste your time shopping…read morethere. I bought the Viking power sofa & manual Viking loveseat almost 4 years ago. Bought the extended warranty. They fixed the light in the sofa (after about 6 months). Fixed the motor on the one side of the sofa after delivery. Then when the brace broke OFF under the foot rest...nope don't cover that! Piece literally broken in half then came right off under the footrest. Their Guardian Protection only covers accidental not manufacture defect. They can't even tell me who the manufacturer is! I will NEVER give any of my future business to this store. No matter which state I live in. Tell your people NO! Now I have a sofa with a broken piece under the footrest, who knows how long it will last. $3200 for JUNK.

Terrible follow through with sales. I repeatedly asked for guidance in preparation of installation…read moreof a swim spa. They refused to work with me and caused a host of issues which cost thousands of additional dollars that could have been avoided if they worked with me. They basically took my money and ran. Definitely go elsewhere.

Everyone is very helpful. They also have great deals all year long. I never feel any pressure. From…read morehot tubs to patio furniture they really have it all.

We spent a long time in the store laying on and testing mattresses and ultimately chose a…read moreSealy/Tempur‑Pedic. Unfortunately, our experience with the salesperson significantly hurt our trust. We were told two separate things that later proved to be incorrect: That Sealy/Tempur‑Pedic would not allow the mattress to be purchased unless we also bought a $380 base. That failing to purchase a mattress cover would automatically void the 10‑year warranty. After reviewing the actual manufacturer warranty, neither of these statements is true. The warranty requires the mattress to be used on a proper foundation and to remain free from stains, but it does not require purchasing a specific base or mattress protector from the store. I'm posting this to encourage others to carefully verify warranty claims directly with the manufacturer and not rely solely on what is said during the sale. Accessories may be recommended, but presenting them as mandatory is misleading.

Ordered a Kitchen Table and 4 Chairs - it took almost 2 months to arrive. All the furniture came…read morein one box with literally 500 pieces that had to be assembled. I have bought furniture online and at IKEA where there was customer friendly assembly required but this was definitely factory level assembly that was needed. To add insult to injury a chair was damaged and even though I paid for the warranty / service plan GW refuses to replace the chair free of charge. Gardner White furniture is the absolute worst I have experienced in 40 years. I miss Art Van! GW should exit the furniture business. The "family" should be ashamed to show their faces in Michigan! Seriously...

Really great service! As others have said, prices are really great, delivery is incredibly quick…read more(they delivered next day for me) and at a lower cost than other big furniture stores, and everyone involved is incredibly friendly. Bob is the main salesman, and talking to him helped me get a good idea on what mattresses would work best for me, along with allowing me to try a pretty good selection of what was available in the store. I definitely left satisfied with what I got in the end. Delivery went by super quick as well, and they even help to carry mattresses up stairs for their customers too (super appreciated)! I never felt pressured either to buy what I didn't want either, unlike how some sales people will often do so in other chains. Definitely deserving of 5 stars as a business. Highly recommend!

I was very satisfied with my most recent purchases. I've bought from here before alway have had…read moreexcellent service & prices are great. The salesman Bob is friendly, knowledgeable, & very professional. Highly recommend

Delivery service: Derek and Andre communicated thier ETA. They were on time, personable and…read moreprofessional. Plus, our new chair is beautiful!

This online Amish furniture store truly exceeded my expectations. One of the things that really…read moreimpressed me was how they offer to send free samples of different wood types and stain colors, free of shipping costs as well, before you order. In fact, they encourage it before you place an order. It made a huge difference to see and feel the actual materials in person - especially when trying to match existing decor. It shows how much they care about helping customers make the right choice, and it gave me so much confidence in my order. That kind of attention to detail and customer-first approach is rare these days! That kind of thoughtful, exceptionally generous service really sets this furniture store apart, especially when it comes to custom, high-end pieces like Amish furniture. Their website stands out above the other Amish furniture online companies. It is user-friendly, beautifully done, and easy to navigate, with clear photos and detailed descriptions that made choosing the right piece simple - even without seeing it in person. The check out process was a breeze. I want to express my appreciation for the outstanding customer service I received from their team, expressly, Katy, for lending her expert opinion regarding furniture selection and helping me with a coupon code. Everyone I interacted with was not only helpful and knowledgeable, but also incredibly courteous and professional whenever I called. It's clear that this company values customer satisfaction. It's always a pleasure dealing with a company that prioritizes quality service. D. Horan

we bought a couch from Bobs in August and had it delivered in September it arrived with a problem…read moreit had no legs. I thought no problem just send the legs, no they can't send the legs until December 26. they said we'll send a whole new couch October 14 sure enough the day came and guess what no legs on the new as well. what kind of business are you running we just want a complete couch. Zero stars for Bobs

From the owner: Visit Bob's Discount Furniture in Roseville, Michigan to shop quality furniture at untouchable…read morevalues. Browse the showroom for affordable bedroom sets, living room sets, dining room collections, sofas, mattresses, and more. Stylish home accents and accessories are also available to help you complete any room in your home. As always, there are free cookies, coffee, candy and ice cream to enjoy while you plan your dream home. Bob's is located at 30801 Gratiot Ave in Gratiot Plaza. Conveniently located near I-94, it's easier than ever to find home furnishings in person. Stop by to shop for couches, recliners, dining tables, beds, mattresses and so much more.

After shopping around a lot we found what we were looking for here in no time at all. We are…read moresleeping well.

Recently bought a queen mattress and box spring from Mattress to Go. Service was educational and…read moreexcellent. Price of set was less than what friends and family have shared they spent. Mattress is so comfy and had no scent which is a bonus due to asthma. They recommend a delivery service called Clark's White Glove, they were excellent also. Highly recommend this business!