I had an excellent experience with this company. I contacted several other shops looking for a…read moreHusqvarna EE 2 electric dirt bike for kids. Shops in San Francisco quoted me over $5,000 and required a special order. When I called Mack 1, the sales team informed me that Husqvarna owns KTM and that the bike I was seeking, the KTM SXE2, was in stock and identical to the EE 2. Not only did they have it available, but it was also much cheaper than what was quoted in San Francisco. I drove to Vallejo, which took just 30 minutes, and quickly returned home with the bike. Although the dealership isn't fancy and requires a bit of a drive, the fair pricing and the friendly, down-to-earth staff made the experience exceptional. I will definitely return to this dealership for my future bike needs.

This dealership is incredible...and that feels so bizarre for me to say…read more Years ago I purchased a Honda 250 for my wife to get started on and the crew made it so seamless , low pressure and simple at the time it stuck with me then. Up to recently I sold my CTX-1300 to them as I didn't need the bike to commute anymore and, yet again, super simple and no pressure situation. They offered a fair price. Perfectly explained my options on if I were to sell it private party what I could ask for and also finished by saying I had time to think about it as the offer was good for a few days (forgot exactly, maybe a week I'm not sure). I've had a couple bikes serviced from them as well and, same - easy and low pressure. There's been plenty other examples of extra gestures that sets them apart from just a motorcycle dealer/shop to a well operated welcoming place you know you're not getting screwed over which is what Mach 1 is - purely top notch Next bike I buy I will be stopping into Mach 1 before anywhere else, without question.

John is friendly and full of information about all types of motorcycle repair whether it be German…read more, Japanese , American or Italian he's got answers. I bring my BMW in for service often and he's always done a great job at a fair price. I'd recommend Sonoma Moto to anyone looking to get work done right at a fair price. Great guy!

Very knowledgeable and honest giving quotes for services, went to inquire about repairs on a 1984…read moreYamaha Jog and was presented with a quick reply and very insightful information on how to proceed

Twice I have been here for tire service and both times they were fast, efficient and fair in their…read morepricing. They know what they are doing and do it very well. They go above and beyond what is needed to remedy a problem. Their goal is to find the root of a problem, to keep it from happening again, not just fix it. I would definitely recommend them for motorcycle service needs. I will use them for all my motorcycle repair needs in the future as well.

Excellent service. My brother broke a throttle cable while passing through Martinez. Made our way…read moreto Diablo V-Twin to see if we could get a repair. Al and Bobby busted a nut locating a cable for us and we were back on the road soon. Great guys. Mickey D - Benicia

Very clean and professional, I have had my bike worked on at another dealership and was not…read moresatisfied, a friend told me about NCDL. took my bike there and I am super pleased. When it was time to up grade they took the time to explain all of my options, in following their advise they put together a GREAT machine !!! I highly recommend going there. From oil change to full build their staff knows their stuff. Life time customer

The Owner, Mr. Sindermann, knows and has a passion for his work. This shop was referred to me by a…read morefriend who has been a customer of his for years, so I gave him a chance. Being a first-time female customer I was skeptical, but Mr. Sindermann treated me with respect and professionalism. His prices are quite reasonable for his experience and location. Highly recommended.

Yes Frank, I do want glitter, rhinestones and rainbows on my motorcycle. Alright, maybe I'm the…read moreonly person in the world who wants that on their dream bike but if you want monogram Louis Vuitton seats, gold flecked paint or one of the sickest, fastest bikes on the road check out Frank at Xtreme Cyclez. If you can dream it, Frank can create it. His knowledge and love of bikes truly comes out in his work. Fine ass biker, chicks, hard core biker dudes and anyone who just loves fast bikes should hit him up. Don't come to him talking that Harley crap, either. That's just not his thang! If you aren't ready to slip something fast and hot between your thighs, visit his web site for a complete listing of shows and events that showcase the latest gear, stunts and other cool stuff for you or the biker in your life. For some reason cute calendar girls are always at Frank's events for you to take pictures with. Just incase you happen to wreck your ride, Frank also does some of the fastest repair work in the business. Don't ask me how I know that, just say I know and am passing useful info on to you.

Needed a hard to find part for my husband's 2001 Ford F250. Started by calling PAS. My first call…read moreof the day & boy was it fruitful! He was pleasant, courteous, picked up on the 2nd ring. Anyway, told him what I needed, said he had no such part. HOWEVER, he quickly looked on his computer and, before we were done, gave me the names, phone numbers, and locations of 2 other companies that DID carry my part and even quoted me the price they were asking! The entire exchange was under 5 minutes! Now THAT's service. I will remember these guys. Best service ever. Remember the old movie, Miracle on 45th where the department store employee sends them to their competitors when they don't have what they need? Well, I can only say, Well Done!! Great service. Thank you!

I have tried several times now to reach a live person, during working hours. But everyone seems to…read morebe busy!!!! I'll try again thou, since you have gotten such GREAT reviews, maybe I just call when you are busy!!!i left first part overview I believe,... A week ago??? Can't get a response to ANY OF MY CALLS ABOUT my car, sitting in garage with $2000 of repairs in it, less than 1 yr old BT stereo in it that all work, but don't have the $1100 to fix anymore. No response, they don't want my car to sell for parts? Can't answer the phone? I don't get it. Ur views are GREAT..

Don't bring your bike here. Dishonest. Told me $50 for them to haul my bike in because he lives…read morenearby and has to go anyway. Then jumped it up to $150 to bring it back? I had just had my handlebars and a new screaming eagle clutch put in by Harley less than two months prior. Then they call me on the phone saying I needed that stuff done. They will try to add anything for extra work if you're not careful. Then he told me after the Dyno, that I should probably sell my bike or get a new engine when I only need a new oil pump. Just beware. I would not recommend them to anyone. Is it that hard to find an honest mechanic these days? I am taking suggestions. Chris" customer service is the worst I've had for a mechanic in a long time.

Mike gets shit done! Excellent wrench. Been going there for 5+ years and always a good experience.read more

Took my Motorcycle there on a monday to get it tuned, they told me it would be ready the next day,…read morei called them on Tuesday to see if it was ready, they said that it still wasn't running right and they were gonna change spark plug wires, spark plugs and some other stuff, the whole week went by and no updates! They would not call me to let me know what was going on! I dropped by the next monday since its my day off and as soon as the guy (long hair) saw me he said " I was just about to call you" in my head i was like why didn't you call me any other day during the week to let me know whats going on! Anyways he told me they were still waiting for the map sensor to come in! I left my bike at the shop for a little over a month and same thing they would not call me or anything! I would stop by every monday and same answer " I was just about to call you" BS. A month went by and i was like F this, im gonna get my bike out of there, went to harley in Vacaville they did not have the map sensor but told me that Harley in Pacheco had it! Went there, picked it up and came to the shop to get my bike out! Got to the shop and told them i was getting my bike out of there and the dude looked upset, he said "my guy took the bike apart and its in pieces right now" and his guy had actually called in sick so he couldn't put the bike together! He asked me to give him another day so his guy could put it back together! Three days went by and he actually started calling me at the end of the day to let me know his guy kept calling in sick! At least he was calling me now! Anyways another week went by and i finally got it out of there the following monday! After 5 weeks there the bike was running worse than when I first brought it to them! What a nightmare! I have now sold the bike as is for way less than i paid for the bike! Overall i would not recommend this shop to anyone! Bringing it there was the worse thing that's happened to me lately

Just a little info .. BEWARE of the mechanic Gil @ this shop. He does not show much pride in his…read morework and rebuilt a bike for me as he used parts from other bikes to complete my build. Straight rip off. BEWARE OF THIS DUDE .. deff not a man of his word !!