Skating classes, good value and clean facility-very friendly staff! Good selection at the…read moreconcession stand

Great place, feels super cozy... Great music, you can't…read moreskate? No problem they have coaches who are super friendly and make sure you enjoy it... After class you get to stay and practice!

We came here on a Thursday around 5pm in October and almost had the entire place to ourself. Around…read more6pm it started to get busy. The price was around $20 for a 90 minute jump. We had purchased a groupon so it was a little cheaper. You have to purchase socks there for $3 or if you bring old ninja socks from here they will trade them. My 2 year old was free. He absolutely loved it. Loved jumping and the toddler area. The parking lot was huge. Overall this was convenient and a good value.

We came here for a hockey game, but the Ninja Park is awesome!…read more For hockey, it was a nice rink with a raised adjacent bar with windows, so it made for a great viewing spot for the game. There's also a huge overlook where many of the spectators watched from, because the bleachers were not much higher than the glass. The only complaint is that there are only two stairwells to get to the balcony... one on the far side of the ice and one through the bar. Slightly challenging with little ones. As far as the Ninja Park, we didn't use it, but we were able to observe it from the lobby and it is quite the adventure! There were tons of inflatable spaces to jump, climb, and play on. There were long slides and trampoline areas and you could tell the kids were having a blast. The concession stand was hopping, here. The smell of the fresh pizza was awesome. The line for concessions was always packed and the prices were above average, but still reasonable. Lastly, the local police was handing out for a few hours while we were there, so it felt safe.

I visited this rink while on a trip to Chicago and had a wonderful experience! The wood floor is…read morereally nice and smooth and was great to skate on. The rink itself was clean and well organized, and there's also a great variety of arcade games to play. One of my favorite parts was seeing all the photos and awards from competitive skaters who have trained at the rink over the decades. It was really cool to skate somewhere with so much history, especially as someone who appreciates competitive skating. I'll definitely be coming back the next time I'm in Chicago!

This floor is a smooth roll! I've skated lots of rinks, and the floor is wonderful. The rink also…read morehas lots of space inside where you can sit and put your skates on or eat something from the snack bar. The manager Deonna that works in front was knowledgeable, straightforward and very helpful! Overall it was a great experience and I will definitely be coming back!

Trying to book a birthday party for a good amount of ppl is nearly impossible because they are…read moreraising the rate- which is fine price inflation everywhere- however when you put on your fb page lock in your rate and reserve date your not acknowledging it!!!! That's like going to a store and u see something for one price and it rings up another! If it wasn't for my daughter really wanting to do her birthday party there I would surely do it else where I don't care about the price as much but don't say come in and lock your rate before price goes up and not book! That's just crazy!!! There NEEDS TO BE MORE SPECIFIC TO DATES - as I went in to book and your NOT booking that's FALSE ADVERTISEMENT-on FB We can't lock in rates if your turning people away- the mgr seemed nice but not even negotiable or apologetic for there lack of better words written! Other then that this is a nice local place for skating for family but better communication is a plus!!!! Doesn't change the fact that I will book a party there - the young ladies at the counter are very nice and sweet as well! I know mgr will update their page- it's just the point of what is read is contradicting I would give more stars for communication but in this case I keep it neutral - I can update stars accordingly!

Here's an upgraded version with that personal touch added for Family Fun Zone:…read more 10/10--hands down one of the best experiences we've had! The customer service at Family Fun Zone is truly top tier. From the moment we walk in, we're greeted with genuine smiles and such a welcoming vibe that sets the tone every time. The staff goes above and beyond--so patient with the kids, always helpful, and consistently checking in to make sure everyone is having a great time. What really stands out is how much they care. You don't feel like just another customer--they make you feel valued and appreciated every single visit. The space is always clean, organized, and full of fun. We especially love Tuesday "Cheap Skate Day"--it's such a great deal and gives us something fun to look forward to every week. We come every Tuesday, and it never disappoints! If you want a place where your family will have fun and be treated with kindness and excellent service, this is it. We'll definitely keep coming back!

Me and my wife recently stopped here so we could visit the open skating rink. The price is here per…read moreperson we're pretty fair and you get a great a lot of time. 14 bucks for an hour and a half with a $4 skate rental. That's not bad at all. The open skating rink featured a lot of people here. Staff was attentive to make sure no one was lollygagging and helping out the little ones and some adults that fell down a lot. This place has a few hockey Rinks inside and this place has a lot of activities going on here as well. Everything about this place is fairly maintained as well. On certain days the parking can be a little chaotic especially when they have hockey games or practices here. Overall, I did enjoy my visit here. Definitely check this place out! We didn't have time to check out the little cafe since it appeared to be cold but it did feature vending machines

My daughter's first time skating and we had a blast. Everyone was really nice and explained…read moreeverything.

Discovered this place on a whim while looking for a fun summer indoor activity for kids to do on a…read moreweekday. We loved it! Reasonable rates, and the pizza meal deal (incl skates and rentals) was a great value. Fun music, friendly staff, not overly crowded, good old-time fun for sure! So glad we discovered this place.

I would've read it this place of fine because it has decent prices for food and skate rentals, but…read morethe DJ plays the oldest music. Skating ring full of people under 15 and he's playing music from the 1970s. Awake up and Read the room !!

Recently, I was invited to a birthday party a friend of mine was throwing for her boyfriend and was…read morepleasantly surprised to see that it was going to be held at H-F Ice Arena. These days, it seems, they offer packages where people can rent out a party room along with ice time in the adjoining studio rink for the exclusive use of all the guests. The perfect setting for her hockey player beau. On the invitations, we were told to bring our sticks and pucks to shoot around on the ice if we liked, which surprised me a little because the studio I remembered in the past was not painted with blue lines, face off circles and creases. It is now. Anyhow, everyone had a blast. So much so that they had to peel a couple of us off the ice when our time was done. The party was a huge success and now we're thinking about renting the studio to have a mini game or two in the near future. Time to dust off the pads, I guess...and update my Blue Cross policy.

HF Ice arena has some of the best ice around for the serious skater. The ice is always…read moreimmaculately maintained, the arena is clean and bright, the staff is friendly and the store has a nice selection of both figure skating and hockey gear. They have a nice party room and a small studio rink that can both be rented for a reasonable cost for birthday parties and such. The only downside is their extremely limited public skate hours (currently only on Friday and Saturday nights for an hour and a half) which means it is often very crowded, and there is not a lot of freestyle time available either. A few years ago, the little HF ice arena was nationally known because its figure skating program was truly outstanding. The synchronized skating teams (the HF Icettes) occasionally won the ISI or USFSA national championship, and often took silver or gold medals, earning them frequent invitations to skate in professional ice shows such as Superstars on Ice, etc. Unfortunately, a couple of years ago, the park district stopped supporting the arena, and the Icettes disbanded. Its sad. Within a couple of years a great ice arena with a national reputation for its stellar figure skating program became a good ice arena that few have ever heard of. Still a great place to skate though, if you can get there during the few times they are open.

We came here for my little cousin's 6th birthday party. She has been taking lessons there for…read moreawhile and really demonstrated her skills. She was able to skate circles around me, which TBH isn't that hard. My boyfriend found a new talent though. He hasn't skated a day in his life, yet everyone thought he was professional. For the birthday party, they booked the smaller ice rink, which would probably be too small for a larger party, but was perfect for us, especially since everyone wasn't skating. Renting skates were fairly easy, except there was not one at the counter to help us when we got there. We had to flag someone down working in one of the other areas to help us. He was really nice, but you would think you want someone at the skates rental at all times. I was really impressed by my cousin and her friends because they were so talented. The lessons must be very good. We didn't have the rink for too long (which my aching legs and butt did not mind). After skating we went to the party room where we ate pizza and cake. The food wasn't from the rink, so I can't speak for the food here. The room was pretty nice and big which allowed the kids to run around. Overall, it was a good time and I know my cousin had fun!

Total run down dump. The owners clearly haven't reinvested any of their profit into improvements or…read moremodernization. The entry/exit doors at every other rink are motion sensor activated electric sliders. At Southwest, every hockey player has to try to fling open a door and run through with their equipment bag. Bathrooms are filthy and disgusting with water damaged ceiling tiles and mold. Forget about soap. The seating area of the rink is freezing because of the poorly designed architecture; the cooling equipment has to work extra hard to fill up that much space. You'll be sitting on cement slabs. At many other rinks there is enclosed seating, a much better food counter, and some even have restaurants and full bars. The prices they charge for "food" here are comical. They won't even spend the money to have their sign lit at night. It's broke, and they aren't fixing it. Ever. It's embarrassing as that's the first impression they make on a new visitor. You can easily drive past it. Also the parking lot is dangerous to the suspension of any vehicle other than a full size truck or SUV. It will destroy your car. Southwest refuses to spend any money on repaving. It's also located in Crestwood, which is a cesspool. There are no places nearby where you could actually eat and feel safe. Enjoy the piss bums from the liquor store next door. It's a shame because 40 years ago it was probably a nice rink. But clearly whoever owns Southwest is more concerned with lining their pockets than pride in ownership. Filthy, dated, and uncomfortable are the three words that best describe Southwest Ice Arena.

Great location !!! Great staff here to drink and watch a hockey game .. 1 of my favs here please tryread more

From the owner: A premier ice hockey facility in the northwest suburbs of Chicago.read more