Miguel always does a very thorough inspection - brings our filter (at a very reasonable rate!) and…read moreeven provides tips for efficient heating and cooling. We have been using Capital City Heating & Cooling for a couple of years. Miguel always calls ahead - on time - great service - reasonably priced. We are quite happy!

Great customer service! Priced fairly for the industry in our area. They met all my asks promptly…read moreand were very knowledgable about their products. I initially called for a repair as my AC motor died. They diagnosed it promptly and offered the fix. Trane repairs are not cheap and my refrigerant was retired by the industry. So, we replaced our AC and Heater at the same time. Their initial offering was at the budget model from Goodman but I didn't want a system that would only last 10 years. I wanted something that woud pair with my replaced Trane system and last over 25+ years. They recommended Amana as their high end and it has a lifetime warranty. However, I was not told I needed to register these units within 60 days to keep that extended warranty. So luckily, I read the fine print and completed that. Its almost been two months and the systems are working well! I highly recommend this team for any installations and repairs.

Dropped the ball...hard, on the service end. Mis diagnosed my system AND removed couple lbs. of…read morerefrigerant on a working 4 y/o system. So they tried to charge me, to take refrigerant out of a system that was fine (aside from a dirty evap coil). Not cool guys. At least you Voided the Invoice you tried to get me to pay. Consider 1 star a gift. We were able to find competency and willingness to access tight quarters with another Contractor... (replaced the refrigerant you took as well).

Great job, immediately located the issue and had me back in cool air quickly. Great response time,…read moregreat value. Thanks again.

This is a long review - Cliff notes version - Fantastic service!!…read more A leak from our irrigation system allowed water to enter through a vent in the foundation and into the crawl space. There is moisture down the wall under the vent, and some dirt that was forced down there by the water pressure on the flower bed. We weren't sure how bad the damage was, and tried to help dry the crawl space by putting a small fan down there. But, I thought we'd better call someone who knows how to evaluate the damage and make suggestions and/or repair the damage. So we called Beacon. Rich answered the phone and arranged for us to get a visit from him that very afternoon. I was out of the house, but my son (38) was there when Rich came out. My son was very impressed with Rich's willingness to go down into the crawlspace and evaluate the issues. He said Rich was professional, knowledgeable, and easy to talk to. Not only that, he was ethical enough to tell my son that because the irrigation issue was fixed, and there was really no damage that needed fixing, all was being taken care of well enough. I had imagined that he would be saying that he needed to put holes in the wall and bring giant fans to allow everything to dry, costing an arm and a leg, but instead, he came and gave us a no-cost evaluation and recommended we keep doing what we were doing (just a household fan and a little clean-up). Fantastic service!!

Beacon came prompty and removed the plumbing blockage. We were glad it was done so quickly…read more They are professional and stand by their work.

Jose is/was incredible! He's knowledgeable, a great communicator with an equally great work ethic…read more We will be using him many more times in the future!

I found out after the visit that the parts he charged 186.00 for could be bought for 30.00 online,…read morevery common repair kit and OEM parts. He was there less than an hour and charged 350.00 total for the repair, including the 186.00 for parts( a 30 dollar cost). He did this I feel because my wife was there alone and he took advantage of her. I am in Meridian, Idaho...not San Francisco, CA My wife's name is Janelle Benton

Installation was tidy and didn't take an unreasonable amount of time. Equipment works greatread more

We had the go around with a different vendor to fix our AC before calling A-1. Racked up $1,200 to…read moreadd Freon, replace a control board, and then replace a motor which wouldn't come in 5-7 business days. They put in a rescue motor which didn't blow any cold air whatsoever. Alan from A-1 came was was SO great! He asked for all that had happened, and then slowed down and explained how an AC works, what possible things could go wrong, and invited us to watch as he worked so we could learn. To try and keep this short, Alan discovered we did not need Freon, the original command board was completely fine and reinstalled our original command board so the previous vendor could come get their new board. Alan also found out that the complete motor wasn't broken but rather than just a component. Lastly, the rescue motor had the wires crossed so it was pulling air in rather than pushing. He had cold air blowing within 20 min of work while the other vendor took 9 hours and no air ever came out. By the next day our AC was completely fixed for half the price. Due to Alan's notes, and giving back the new control board, we were able to receive a full refund from the prior company. The owner also reached out afterwards to see how everything went and make sure there was nothing else needed. They really went the extra mile at every opportunity! 10/10 would recommend to anyone! Honest and trustworthy company!!

I went with No Bogus because most of the Treasure Valley HVac businesses have sold out to large…read morecorporations. I wanted to work with a true local company. I'm glad I did. I had electric baseboard heating, which I hadn't used much in years, and a wood stove. I'm retired now and my significant other passed away a few years ago. Keeping the house warm was becoming more of a chore for me so I wanted to look into mini split systems. No Bogus came out when I called and gave me a decent estimate. But truly, I went with him because he us a local, independent contractor. He and his electrician got in and out in a day. Excellent workmanship and job well done. Now, I am comfortable and not dependent on my wood stove to keep from freezing. I'd definitely recommend them.

Incredible experience, text message communication makes for easy discussion and they outdid 2 other…read morecompanies without blinking an eye.

Amazing service! Scott was super helpful on the phone and great to talk to when I arrived. He did…read moremore diagnostics in 10 minutes, in the parking lot, than a big corporate shop did in an hour at $225! Told me several potential causes for my slide not working and did tell me that the only way to know for sure would involve taking it a part. Huge difference from being told that it needed $2350 in parts up front and $1200 or more in labor, and they never even opened the slide. Made the appointment, two hours later they called to tell me it wasn't the frame, or the motors or the tracks, but a cable that costs about $125. The tech and Scott explained every detail and my final bill was less than $650! Huge difference from a company that obviously cares about customer service and not just the bottom line. Had an additional issue that involved a bad motor. Same fantastic service, less than 600 for the repair and on my way a day later!

These guys seem to really know their stuff. Once I get my financials in order I will be bringing…read morethem a project.

I used Carter Comfort after reading all of their great reviews online. They have exceeded my…read moreexpectations. They are one of the best companies I've ever done business with. Brandi, Barry, Ethan, and John are all very professional, friendly, and do quality work. They go out of their way to help you and explain the work they are doing. This company should be a model on how businesses should operate and treat their customers. If I could give 10 stars, I would.

I arrived home to discover my AC had frozen up. I called first thing in the morning and Andrew, the…read moreHVAC tech showed up within an hour and had a new motherboard in before noon! The service was fast and Andrew knew what he was doing. Thanks guys! Couldn't have asked for better service.

I believe we are into our third or forth year with Heating equipment Company and can completely say…read morewith all honesty that we are thrilled to have found them. The service personnel that have been to our home are amazing and thorough, and the staff we've spoke with at the office are extremely friendly and helpful. We've been on a yearly maintenance contract with them and feel that every penny is worth the service they provide. We've feel we are lucky to have found an honest and respectful company and hope we have many successful years with them.

My family and I just moved into town and were having heating problems in our new home…read more Heating Equipment Co. came out within a few hours, Jim the technician was polite and knew what he was talking about. Fixed the problem and out the door at a very fair price. I highly recommend these people

They did a fine job the first time they came by, the tech was thorough and knowledgeable…read more I don't know if they changed management or lost their techs but they've been nothing but problems since. Saw a deal to get my water heater flushed and scheduled the appointment. Day of they show up late we have to run from an appointment to meet them. Appointment is done and the flush wasn't done. When I called they said the tech made a note that due to a risk of freezing they weren't able to do it. Sounded like an excuse but I agreed to a follow-up appointment where the service would be complimentary. We get scheduled for the first appointment of the day, between 8-9am. 10am rolls around and no show. I call and am told that our appointment was for 12-3pm. Unacceptable. They offer to send someone immediately. 90 minutes later we get a call they are 15 minutes away. We have things to do so we weren't at the house. So of course the tech needs to be rerouted and the appointment rescheduled. At this point I am done. Don't reschedule me, remove me from your list. 5 min later I get a call that the tech CAN wait for us. Nope, I told you I was done. I'll find someone who is able to honor their commitments than you very much!

Their technician told me the warranty price for the part, a Supco DP30242 contactor was $297.00,…read moreafter I paid and he left a quick google search showed me I could get that part brand new for $18.12. Dishonest. Thanks for ripping me off.