We had a Friday afternoon "stat" lab order and no appointments were available. We walked in and…read morestaff were very kind to fit us in. Very grateful for their help and compassion. It's a small lab inside the Safeway so not super comfortable but again we were appreciative.

Their online site has never worked! I've made two appointments online and when I go in there's no…read morerecord of them. Waiting room is always packed to the gills. The lab techs are very overworked and understaffed. Lots of reasons to avoid this lab!! Mismanaged.

Carole is a true professional. She's caring, kind and takes care of business with ease. Plus…read moreher sense of humor is a real plus.

This place is comfy and great. So much better than going to a regular lab!read more

This used to be my "go to" clinic because it was low key, tucked away in a small medical building…read more They had decent, competent staff. No more. Today I went in at my appointment time and was told the system went down at 7:30 a.m. There was no call/text/email alert about what happened or warning that basically the lab was closed unless you had paper lab work orders. There was no information whether the system crash was everywhere or just at this location. This place has seriously gone downhill.

Don't go there if you don't had an appointment. you don't know when you can get served. I had a…read morereally bad experience several times in this lab. only one person works there. You won't be able to make an appointment in a month. One day I went inside 9 am to standby. Then I left after 4 PM. Today I when to blood tests at 8:50am. I had an appointment but my doctor forgot to send that test orders. I called the office and my doctor resent the order immediately. However, I had to resign in for standby. I waited to lunch time still did not get my bloodwork done. I was fasting, so end up I had to leave. No appointment available for another month. If I go tomorrow for standby, I'm not sure I will be able to get my bloodwork done. This place is really sucks. Used to be OK. Was several people work there, but now only one.

Nisha...what a rockstar! I *hate* getting blood drawn and Nisha was a perfect blend of totally…read moreprofessional and so friendly that I barely noticed the six vials she filled from my arm! Only a 20 min wait as a Friday morning walk-in, too. Amazing.

Nisa Nazrana is The Best: warm personality with very efficient professional skills. I enjoy my…read morevisits with her! My wife also has her lab work completed by Nisa and considers her The Best as well. Thanks Nisa!!

Easy walk in early morning no appt. No pain on blood draw! Clean place easy peasy will use this…read morelocation for all blood draws from now on very convenient

I got blood drawn OVER THREE WEEKS AGO and still have not received all of my results…read more I contacted customer service multiple times and was initially told to "keep waiting." After more than two weeks with no answers, I pushed them to investigate further and discovered that they hadn't properly connected the results to my account. When I finally received results, it was only for HALF of the tests that were ordered. The other half are still missing, and now I can't get anyone to respond or help resolve the issue. This has been incredibly frustrating, stressful, and unacceptable -- especially when people are often waiting on important health information.

Deyshawna (excuse if I've mis spelled) was so comforting, professional, and helpful. I'm so…read moregrateful she was there.

I spent 1 hour plus, both on-line and on the phone, securing an appointment for a blood draw. It…read moretook me 10 minutes to finally reach a customer service rep. In the middle of the call, she put me on hold and said she'd be right back. Instead, she went to lunch (I stayed on the line for 10 minutes, hoping she would return). I finally hung up. I had another appointment 6 months ago, showed up on-time, and waited 45 minutes to be seen. I do not recommend them.

Brian has recently helped my company twice with special requests, including coming on site to…read moremanage an employee test as well as handling unscheduled drop in test at this lab. We also do testing for preemployment which goes very smooth with near instant results. The website portal is also very easy to navigate and arrange testing services for our employees. What a top-notch organization!

Love Dr Kunkle. He's attentive and so smart. Chronic illnesses can be challenging but he's always…read moreread to look and test and dig into what is going on. He's friendly. I'm a current patient but feel well taken care of. I will say treatment is pricey but when you're out of options sometimes you just have to find a way.

Great staff. The most tools for combatting inflammation and infection of any clinic.read more

I was at Marin General on a Monday to pickup some x-rays…read more I found parking right away, and it was near the lobby. I saw that the entrance doors open outward, which seemed to be a problem for some people. The reception gave me directions, and I found Radiology quickly. X-Ray staff were super friendly and helpful. Very nice waiting area, plenty of seating. Overall, I much improved experience at Marin General @ 250 Bon Air Rd.

This review is for the Emergency Department only. I realize that some days are much busier than…read moreothers and managing for work flow can be challenging. The ED does some things very well: a dedicated nurse and doctor who triage each patient together; very friendly security guards who are helpful; polite and helpful registration people; and a separate room for families or individuals who need a dark, quiet place to wait. What is evident is: everything is resource constrained from parking to staff to chairs, to rooms, beds, doctors, nurses, etc. Some people seem to be here as if it's a convenient place to meet after tennis with the added benefit that they can get a shot for pain management. Others are splayed across sofas groaning and have been for the three hours we have been waiting for my husband to be seen for a stroke. My rating would be lower if everyone working in the ED wasn't hustling and very pleasant. They are all extremely dedicated to helping others. But, it is frustrating that resources are choked at some point and when your loved one needs emergency care that bottle neck is a huge problem.

I feel like this place is getting a bad rap for issues beyond their control. I went in for an MRI…read moreonly to find out that my insurance claim had been denied. I was obviously frustrated and upset, but that's on United Healthcare, not the people at SimonMed. In fact, the women at the front desk (Katherine and Adriana... I believe those were their names) were incredibly kind, going above and beyond to try and help me out. They called my insurance, they called my doctor, they walked me through what I needed to do to ensure I wouldn't have to pay out of pocket. They made sure I was able to be seen the next day, and they did all of this with compassion, empathy, and smiles on their faces. Listen, healthcare in this country is a joke and MRIs are no fun, but let's not blame the people who are trying to help. If anything, the staff at the SR SimonMed made the situation as pleasant as possible. When I went back for my MRI, they checked in on me and even got me in and out early. Show a little kindness and you'll get it doubly in return.

Apparently, the x-ray tech is out for the week ?! and they couldn't be bothered to update their…read morewebsite so for those of us that made a special trip here and actually tried to call to confirm availability (but they don't pick up their phone) you absolutely just wasted at least an hour or more of your time. The website says open til 430 and 1 person waiting. That wasn't at all accurate. If you have alternatives, use them not this place!!!