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SimonMed Imaging - San Rafael

2.8 (66 reviews)
Closed 8:00 am - 5:00 pm

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The filthiness of this facility is apparent from the moment you park your car
Lee S.

We had the absolute worst health care experience ever at this place in San Rafael. It's a filthy facility in a run-down shop next to the noisy freeway. It began with scheduling nightmares (two of them) that took hours and numerous calls to rectify. When we finally got a confirmed appointment, we were met by a horribly rude front desk person. She claimed our appointment had been canceled. Though it was very much confirmed, she summoned the radiation tech (Erin). Erin simply barked that we wouldn't been seen and pointed to the door. No explanation. No apology. No rescheduling. Just a point to the door. When we didn't immediately leave as ordered, she threatened to call the police. For real. It's truly hard to believe the treatment we received here. Is it even a legitimate business? Do yourself a favor and avoid this place at all costs.

MRI time
Lynnette F.

The name has changed at least twice, but the service remains unchanged. I arrived thirty minutes early, and was told my appointment was earlier, that's not what I recall confirming TWICE, once on Friday, and again on Monday. Thankfully, Derek; the technician was kind enough to form through his lunch and get my scan done. Years ago they offered music, they no longer do that, so, I managed to meditate my way through the process. I'm extremely claustrophobic, so an open MRI is hugely beneficial for me. I don't like to take medication or be sedated these days, and certainly don't need any of that here. Very clean facility and they have Hershey Kisses at check in. I see people complained the location is permanently closed, that's not correct, and they absolutely do not give CD'S any longer. Thanks for the great experience ... again!!!

Awful MRI tech Erin Moore

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2 months ago

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6 months ago

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4 months ago

The staff were very friendly and helpful. Every time I've been there they were so nice. Would recommend..

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1 year ago

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7 years ago

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Lindsay C.

Thank you for the review and feedback, Lynnette!

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2 years ago

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4 years ago

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4 years ago

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Lindsay C.

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3 years ago

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Lindsay C.

Hello Chris, we appreciate your positive review, thank you.

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4 years ago

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Lindsay C.

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4 years ago

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Lindsay C.

Thank you for the positive review and feedback, Scott!

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5 years ago

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Lindsay C.

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3 years ago

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Lindsay C.

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9 years ago

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Lindsay C.

Hi Michelle, thank you for sharing your experience.

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Review Highlights - SimonMed Imaging - San Rafael

And the technician, Erin, was simply amazing in the way she handled my obvious anxiety.

Mentioned in 6 reviews

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SimonMed Imaging - San Rafael - diagnosticimaging - Updated May 2026

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