Like the other reviewer, I too have a labradoodle and was very dissatisfied with the grooming…read moreservice performed. I was pretty excited to try this shop out as the grooming costs was pretty comparable to other shops + they included teeth brushing and are convenient to where I live. My labradoodle has a very complicated coat and can get easily matted without daily comb-outs. So I fully admit that my pup arrived with some matting on his chest, under his ears, and his behind. But I 100% guarantee that it wasn't severe enough to warrant being shaved so close that you can easily see the white skin under his coat. He also has scabs under his ear where he was shaved too closely and cut by the razor. When I went to pick him up, his eyes were still dirty and I had to ask to have them cleaned. It was very difficult to write this review as it is hard for me to speak negatively upon a small business. But if you have a labradoodle or any other type of doodle or dog who may have some matting - just be prepared for the worse. I was also charged a de-matting fee when my dog was fully shaved and nowhere de-matted. I will stick with my groomer closer to my job in the museum district who has done a WONDERFUL job grooming h with and without matting. UPDATE: The owner reached out to me with a generous, thoughtful offer to make things right - which was very kind. Their quick response to build great customer relationships says a lot about them as business owners, and is very much appreciated. Thank you!!

I took my dog in for the first time because we recently moved to the area. My dogs appt was for 12…read moreand we dropped him off at 11:45. There was young staff at the front who were clearly newer. They told me about 4 hours. I called around 3:30 just to make sure they were on schedule to be picked up and I had to tell them my dogs name 3x in order for them to "know who he was". They told me 4:30. I get there at 4:30 to my dog being "mixed up" with another dog and told me they haven't even gotten to my dog yet there was another dog ahead of me and it would be 90 minutes. They had already bathed my dog so I picked him up and paid $40 for a bath after they tried to charge me $62 for a freaking bath because they thought he was a poodle. He's a Bischon mix NOT a standard poodle. To top it off I drop my dog off at daycare near my job in galleria and was initially interested in possibly bringing my dog back for daycare since it's close to home if the haircut went good. The daycare area is a joke. It's a room with dogs barking like crazy just wanting to get out of the gated area, and no staff interaction at all. They had puppy pads down and poop on the floor. I'll continue to go out of my way to Camp Run a Mutt in Houston. I will never be returning here.

The service is fast. I stop by to purchase hay for my horses. They always have fresh hay. They also…read morehave a good selection of horse and pet feed. Prices are decent. They are very helpful..

Many selections to choose from, Food has good value…read more Front desk personal are always kind.

Great little feed store that had just what I was looking for. The best thing was the prices. We…read morewere able to get feed bowls, boots and fresh herbs all for under 40.00. The service was great and the guys were helpful. They had baby turkeys, ducks and chicks too if you're looking for some birds. Just keep in mind they are not on Masters Rd as it says on Yelp but right on hwy 6 across from the high school.

Very nice, helpful staff. Competitive pricing. This is a feed store they don't carry a lot of…read moresupplies, but they do have your basics.

Very cute birds and mice , guinea pigs, and hamsters and big variety of fish and small amount of…read moreturtles. The employees were nice and theirs also a big section of pet home accessories

Friendly customer service. Ive gotten fish here before and they have never been sick. Amazing…read moreselection on fish. They have rocks for aquascaping and even chicken deed that you can buy by the pound instead of a big comercial bag. Great atmosphere.

Animals in dirty, small and rusted enclosures and a lot of them looked sick and depressed.read more

Fantastic place. Answers the phone quickly and very knowledgeable about their stock. they also have…read morea large selection of aquarium equipment, especially if you are just getting started. they even offer to set up the equipment for you. My new turtle friend is settling in nicely at home and I really could not ask for a healthier little guy. Next time I'm in the market for friend for my little guy I am definitely coming back!

Smells bad. Reptiles have no lights. Very messy. Went to four pet stores in a day and it was by far…read morethe worst one

Lots of LARGE organisms. Ample parking & they're quite knowledgeable. Prices are in line with other…read moreaquatic stores- some things reasonable, some over priced. They do have some unusual organism and many JUMBO specimens. They also have aquatic supplies such as decor, backgrounds, treatments, food, filters, etc. Worth a pop in if you're in the market.

We brought our guy here to get his first groom. They did very thorough and cute groom for Buddie…read more Our Groomer Jordy, did an awesome job on our goldendoodle with a teddy bear look. We'll definitely bring our second doodle here to get groom

I've been a customer for about 3 years. They switched groomers a time or two and raised prices but…read moreI still appreciate their work. Even post-COVID, they still are willing to pick up my dog from my car which is appreciated given my mobility issues. They use technology well. I've been able to pay them via Zelle. I plan to continue using them.

0/5 Should be an option for zero…read more Do not leave your pet here! I gave them the benefit of the doubt because maybe it was a small business. On the phone Mr. Booker seemed to understand what I wanted. I was told it would be all good... I was not. When I showed up I should've known... I showed up 4 minutes early then was told to walk my dog on the grass (so the "grass" was in between the parking lot isles which had glass) but I had trust they'd be nice then they plopped him in a crate while yelling to get a leash. I was like how do they have 155 reviews at 4.7. It must be for a good reason right?! As I went to my car a grandma was dropping off a dog at the same time so it made me feel better. When I picked him up...He then said "half his eyelashes were cut"!! As a dog mom I thought okay maybe he moved? Then when their only payment is cash or Zelle (red flag/or supporting local) he mentions my dog scratched him and I lied about the size of my shih tzu. I pick up my dog and look at his front nails and they looked ok. I should've looked at the back. When I brought Chewie into my car to see his brother they are usually so excited... Chewie immediately ran underneath my car seat and didn't get out til the garage door closed while I parked...at my house. I was livid. Then they didn't mention they cut my dogs quick "because it happens a lot", but they did mention they cut Chewie's eyelashes. My dog was so scared I could not reach to pet him once. So I called the owner the story changed 4 times. Started with "he wanted to jump off...He jumped but we got him...Then he had the lead on and tried to jump..." then finally "he could never jump w the lead on." So who knows the story because their cameras don't work-I asked. He has been boarded for many vacations and groomed many times and never showed this behavior. While on the phone with the owner I asked to see the area they were bathed in..he said that was not possible. I just wanted to see how it could've differed from his previous groomers. Something happed to my dog and I don't think I can ever find out. I've collected the business information for reference below. THE PET SERVICE, LLC Jeremy Booker, Manager of Operations

Unfortunately one star is the least that I can put. My father in law were in need of a groomer,…read morethey came in hoping we could get my dog in for an appointment. Owner/groomer said they would groom him today, even without an appointment. Keep in mind this was at 11AM. They told my father in law to pick up our dog at 5PM (I was thinking to myself that's WAY too long to keep a dog to get groomed). We come at 5, THEY WERE CLOSED. They told us to come at 7PM instead. That's VERY suspicious. I'd also like to add when they asked what breed our dog was (he's a yorkie) they mentioned they had 3, but they're girls. We come back at 7 AND STILL CLOSED, no one in sight in the store. So we called and called, no one was picking up. We finally get an answer and we're just demanding to get our dog back. I don't care if he was half done or anything. I just wanted my dog, period. IT TOOK THE MAN 30 MINUTES TO BRING HIM OUT. Like what are you doing with him? I ended up calling the police, because no one was answering, no one was in the store, the store was closed, I still didn't have my dog. Like what else was I supposed to do? Leave my baby in there and not know what they're doing to him??!! They brought him out with the leash so tight you can hear my dog choking. :( I got so mad and told the man he was chocking him. I heard him talk under his breath saying he wasn't choking him. Booooy. You were a lucky man today, let me tell you. THEY DID NOT DO ANY WORK ON MY DOG. Didn't groom him, didn't bathe him, didn't cut his nails, FOR A WHOLE 8 HOURS. NOTHING. NADA. My dog smelt WORSE. I got the nastiest attitude from them. Jeremy and Charles or whatever their names were. They didn't even introduce themselves. So I'm convinced they were doing illegal breeding without our consent with their 3 girl yorkies with MY DOG. DISGUSTING. Owners should be ASHAMED of themselves. Horrible customer service, animal abusers, sexist, and utterly rude. DO NOT TAKE YOUR BABY HERE. I don't know how they have great reviews. The place is dingy, unorganized, it stinks, go somewhere else where you know your dog will be loved and well taken care of. 4.7 rating las nalgas.