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    The Dog Shop

    2.9 (12 reviews)
    Closed 8:00 am - 5:00 pm

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    My mouth isn't crooked they just cut me like this. My hair on top looks just as bad. Luckily my owner won't bring me back. Please don't.
    Victoria G.

    Alert all Australian Doodle owners be very cautious of which groomer you choose, (even after documenting the instructions for grooming) he decided to perform his own cut. Interesting they were not around when I picked him up. He cut his chin hair because he thought it was better for the dog. It held too much water for him. 4k dog and he decides what's best. That's just the start. They walked away when I offered proof I did not request the hair cut, but a trimming. Not only did they cut it but it's a bad one at least.. LoL...

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    6 years ago

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    8 years ago

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    7 years ago

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    5 years ago

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    8 years ago

    Great service and price. They did a great job with our Jack Russell Terrier Eddie. We will be back

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    7 years ago

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    Pet Supplies Plus Pearland

    Pet Supplies Plus Pearland

    (18 reviews)

    I debated writing this because I actually liked the groomer and my puppy's haircut came out nice…read more But the overall experience was extremely stressful and poorly handled. I brought my puppy in for a routine groom with JAZMIN and was told he had a mat on his arm. I completely understand that mats happen--that wasn't the issue. The issue was how it was communicated and handled. Before I left, she checked his entire body in front of me and confirmed that was the only mat. Despite that, she began telling me that his entire body might need to be shaved down and that he could possibly be showing skin. As a dog owner, that's very alarming--especially when it doesn't match what was actually found. When I tried to ask questions and figure out a reasonable solution, instead of guiding me, her response multiple times was: "Do you want to just take him?" She repeated this several times--even after I had scheduled my day around this appointment and was clearly trying to move forward. Even when I came back to adjust the plan (just bathe him, hygiene cut, etc.), I was met again with: "Do you want to take him?" There was no reassurance, no clear plan, and no offer to simply proceed and call me if anything else was found--which would have resolved everything. Instead, I spent hours going back and forth, stressed and unsure if I was going to pick my dog up shaved down to the skin over one small mat. The final result? Exactly what I initially expected--only that small area was trimmed and the rest of his coat was perfectly fine. That confirms this situation was unnecessarily escalated from the start. I don't have an issue with the grooming result. But the communication, tone, and overall handling of the situation were disappointing and avoidable. When I spoke with a manager, I was told the groomer may have been "having a bad day." Respectfully, that shouldn't affect how customers are treated--especially when it involves their pets. Because of this experience, I won't be returning. I just can't go through that level of stress again over something so minor.

    Jasmine groomed my dog and she was so attentive and sweet. the groom was great and she helped to…read moreexplain what the add ons were. highly recommend!

    The Dog Shop - groomer - Updated May 2026

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