Our regular groomer is still recovering from Hurricane Harvey, we have been looking for someone to…read moretrim our 2.5 year old soft coated wheaten terrier for almost six months. After much research we decided to try Ideal. The groomer arrived in the oversized van right on time. He petted and played with Leia in the front yard for a few minutes. She seemed very comfortable with him, she jumped right in the van with him. Three hours later we had a clean, nicely groomed pet again.

They were able to fit me in last min! did a great job! my dog got the fluffy 1 cut, he's adorable…read morenow!! lol will be coming back monthly for my doggie grooms!

We love bringing our pups here. Tracy is wonderful and always takes care of my doodle. The staff is…read moresuper sweet and they are always very upfront with pricing and what to expect. They are always willing to take our babies last minute if need be!

I took my MAS here for his first trim/grooming and it dis not disappoint. I am very pleased with…read morewith my baby's hair cut. I opted not to get a cologne after the bath, it was just a personal choice and they did not spritz him as instructed. The place is clean. The lady at the front desk was accommodating. I actually called the same day and fortunately they have a couple of open slot. The staff i spoke with were good. But the most important thing is that the groomer knows how to groom. I was scared that they would trim my dog's fur too short. TK's the name of the groomer. Good Job! My dog is very finicky with nail grooming and i was pleased that it was trimmed! I will be a regular of this place

Brought our baby here to get a full groom service. Our baby was matted due to the weather, and the…read moregroomer was able to help us get rid of the matted spots and still make our baby look super cute. She also smells so good after her bath. Will definitely bring her back.

Margarita is great! My dog always ends up looking so pretty after a groom with her. Whenever my…read morepuppy comes back home, she doesn't act strange or shy, which tells me that they're treating her good there. I've been very satisfied so far!

Roman, the supervisor, was an amazing help to me last Tuesday. I came in looking for some extra…read moresupplies for a new puppy i recently adopted, and he led me to exactly everything I needed and more. I would recommend that anyone that shops here and needs help to ask for him.

I took my dog to Pet Supplies Plus for grooming, and afterward she began limping and would not put…read moreweight on one of her paws. When I took her to the vet, I was informed that two ingrown toenails had been removed during her grooming appointment. My biggest concern is that no one told me this happened. If a procedure was performed or there was an issue with my dog's nails, I should have been informed when I picked her up. Instead, I was left wondering why my dog was suddenly limping and in pain. I understand that accidents and unexpected situations can happen, but communication with pet owners is extremely important. Had I been told about the ingrown toenails and their removal, I would have known what to expect and how to properly care for my dog afterward. I'm disappointed by the lack of communication and hope management addresses this issue so other pet owners are fully informed about anything that occurs during their pet's grooming appointment.

These guys have been a God send to my wife and our fur babies. They make changes,come whenever…read moreneeded and that is just what we need with our busy lifestyle!!!

Our dog Zeus smells AMAZING after his session with Ernie! We love how easy it was to make an…read moreappointment and they even gave us a discount when we had to reschedule because their water heater had broken on his original appointment day!

Horrible service, brought our dog back to us in the same condition they took her!! What a wast of…read more$100+. Stay clear!!!!!

Emily communicated well and she did an amazing job on my 2 yorkiepoos. She was super friendly to…read moreme and my fur babies. The prices are a little more than when I take them in to be groomed but for the convenience of them coming to the home I don't mind. And actually the price isn't that big of a difference. I will definitely use them again.

Pretty average petsmart…read more Parking: It's in a shopping center so there's tons of parking Variety: I only shop for dog stuff and they have tons. I love that they have Royal Canin and Hills for my pups. They do have halloween items out already which was very exciting to see Layout: I felt this location was organized a but strange. The checkout was very cramped, especially since there was a long line.

There are never enough cashiers at this Pet Smart. There's a line of customers about 15 deep and…read morethere's little movement in the line to check out. Today I tried to buy some cat food, but the line was so long, and it was taking so much time just to buy a bag of cat food that I left it near the cash register and walked out. There are some positive aspects to this Pet Smart. Six months ago, I had a really bad experience with a groomer who was extremely rude and disrespectful, but the manager was professional and corrected the error by providing a refund for the grooming. That particular groomer is no longer at this location. I think the management is friendly and helpful, but they definitely need more cashiers.

I wanted to like this place because their prices aren't too high, and they were recommended by my…read moremother. The receptionist who answered sounded anything but friendly when he scheduled me and took down my information. Told me I needed shot records, but didn't give any other information. I was already not impressed but I decided to give them a shot anyway. (Maybe he wasn't having a great day?) Come the day of the appointment, I get to the place and the receptionist there didn't even look up at me when I walked in. She seemed pretty lack-luster. Then she asked me what I wanted done for my dog. I explained that I've never brought a dog to the groomers before because my other dogs have all had short hair. She called the groomer in and they both kept asking me "what do you want?" I don't know how I could have said "I don't know" in any other ways. I just asked for what they would recommend as my dog had matted fur and needed a clean up. It was frustrating to say the least. When you have someone who doesn't know what to ask for, it doesn't make must sense to ask her what she wants, does it? My dog is a rescue and very nervous around new people, and even though I told the staff this, they were very aggressive in trying to get her to come to them. It was so hard to get her to come, that I had to leave the leash there with them so they could lead her back with it after I left. When I picked my dog up, they let her out of the back area into the small glass lobby area with no leash or collar. Just let her run out by herself. Almost as soon as they let her out, someone else came in and my leash-less dog ran out of the door and into the parking lot. She could have been hit by a car or ran away. Any number of things! Luckily she circled back to me and I was able to grab her. Why would you just let a dog out with no leash? If I had not been in a reasonable mood, I probably would have made a bigger deal of it. I doubt I will be back because this last thing was just the clincher after an already underwhelming experience.

The front desk woman was delightful. Unfortunately one of the groomers botched my pup and then told…read moreme the bald spot was there when I brought my dog in???? Yeah ummm....okay sis. TO BE FAIR: the establishment offered me a free bath to compensate so I'll give them another try. Overall well ran just unfortunate that I got Amanda as my groomer!

I have been in this store for grooming a few years ago when traveling the area. I reached out to…read morethe owner to see if she still was there. I was thrilled to find out that Cathy was the one answering the phone! I found out that she has had some health issues and was not in the store much over the last few months. Now she is back with a new lease on life with a working HEART!! Overcoming a triple bypass is tough, owning a business and keeping things going. Head to Woof Gang Bakery Sienna to meet Cathy for the first time or to just grab a bag of cookies for your favorite pet! I am here to tell you everyone needs to stop back in and meet the new groomers and everyone that is still working for Cathy from 3 years ago. She is wonderful and has some great new things Coming in for the holidays that I can not wait to have her ship to me at my home if I am not back in the area when these items arrive. Cathy is making me holiday gift baskets for my clients and their family pets. Remember your clients pets with a gift basket just for them!!

My mother took our Havachon puppy here to get a grooming since our normal groomer is unavailable…read more Our puppy has curly-ish hair and he's mildly fluffy but he has dense & short hair so he's not prone to matting or tangles. His haircut looked an absolute mess as they left parts of him longer than others AND left choppy spots. Not only was the haircut a mess but they decided that he magically had hair knots in his ears so they decided to PLUCK it out which has resulted in my puppy developing an ear infection. When a groomer finds an issue with a pet they should be advised to talk to the owner about any "solutions" prior to them performing anything. This was not done....We also did not find out about this UNTIL after we visited the vet and called the groomers and that is when they informed us about the ear plucking. His ears were so irritated that his ear canal started bleeding and developing puss. You could only imagine how uncomfortable this is for a PUPPY. I do not recommend this place at all.

We decided that we wanted to go play with some wonderful cats and we found nine whiskers on S…read more Mason Rd. and all I need to say is run don't walk for this beautiful experience. For $18 you get an hour to spend with all the cats that they have in their facility and you can buy treats to give them and Special cat lollipops to give them Alex gave us all the rules and let us know everything about all the cats who are mostly up for adoption if you would like to adopt one. He was so informative and friendly, which made the experience even better The cats have lots of towers to play on and a hamster wheel and cat scratching stands around the room and there's plenty of places for them to lay down and hide and nap. There are places on the walls for them to layout on and lots of toys for them to play with. You must have socks on to enter the lounge and play with the kittens. We had such an amazing experience that I cannot wait to go back. This is a great place to bring children before you get them a pet to see how they interact with the animals. And again, Alex made this experience 100% better and every Business should have someone like him running their shop. I highly recommend that everybody go visit them and enjoy the kittens and the cats.

What an awesome little cat lounge. If you need a little Zen…read moretime this is a perfect place to be! And wonderful and friendly staff 100% recommend