The man in the front doesn't know what he is doing , he doesn't know how charge anything me and other customer where there this morning he was trying to buy a redbull and the man couldn't even charge him a redbull , we put in 100 dollars and he didn't start the pump , and he didn't know how to give change back we asked for our money back because I didn't not have time to wait for him to figure it out but he still took forever to do the at , I got very frustrated because we tried to help but I don't know what he was doing on the computer , whoever he is he either needs to be retrained or fired because it makes customer not want to go back especially when most of us are heading into work and don't have much time to waste , I hope the owners see this and consider fixing this problem read more

Came by to fill up the other day and it was a mediocre experience... Payment island worked to take payment but was out of receipt paper, which caused an extra trip to the convenience store to get a receipt. ...the other payment island was also unable to print out a receipt either... The fuel pump was in good working order and the gas station offered squeegees that were in good condition with plenty of soapy water. Pricing was on par with other Arco stations on the Peninsula. Gas station had multiple entry and exit points to make arrival and departure much easier! read more

Yes, good purchase fasho, I agree that this is a great place to go get your gas. Gas = good, car drives

ARCO GIFT CARD = CREDIT CARD PRICE, not CASH. Warning, unlike other Arco stations or other major brands, which charge you the cash price for using their own Gift Card, this one will charge you the Credit Card price. Even going into the store to pay with the cashier you will be charged credit card price for using a store gift card. Apparently, this is allowed by Arco since all pricing and policies are set by the independently owned station. read more

Good for cheap gas. Most of the people working the counter any time I'm there are not terribly smart and speak very limited english. Communicating about gas, money, and change can take a minute or two but it's worth it for the proximity to the freeway and the price! We all need gas so I'll be back for sure! read more

-5 stars for the rude guy (the owner, I think?)! I also try to avoid him! Try to go early, he seems to not be an early riser. The girl that works the early shift is nice. Or just don't go in. If you do go in, and he's there, just don't talk to him, keep it short. +4 stars for selling the cheapest gas in the immediate area. 2 for the saved buck, and 2 for the joy you get from looking over across the street and seeing prices that are well above those on your side of the street. -1 stars for the distrust in the cheap gas...must be shitty gas. I don't know...I don't know anything about cars, but how do they do it, they're always well below anyone else's prices. I always get that weird feeling that I'm doing something terrible to my car when I get gas there... read more

So, this may be the lowest review I have ever given:-(. I went to this Arco and was surprised to find not only do they not take credit cards but you can not pay at the pump. You have to 1) walk over to a pay station 2) guess how much gas you need and pay that amount 3) go back and pump your gas 4) return to pay station to get your receipt 5) return to your car. I did not realize when i pulled in that they do not take credit cards so i went into the store and ask. The female attendant was seemed agitated by my asking. They has is a little cheaper but not worth it to me. This gas station is not for me! read more

I second James' experience that this Arco has some of the rudest people anywhere. I had to go in and ask the station attendant behind the counter a question since I was having trouble with one of the pumps. He was just so damn rude and gave me a I-don't-give-a-f*** attitude. If you want to meet someone who just hates life, is miserable, and a total a**, come to this Arco. You almost feel sorry for him because he's so pathetic. Bottom line: Avoid this Arco unless you absolutely have no choice but to come here. But if you do, try doing self-service and paying at the machine since you'll get crappy service if you get the same guy I did. read more

This review is for only the gas area of the station. This Arco is par for the course. Nothing special. The pumps are really fast but there are no paper towels for the squeegees. How can you have a squeegee with no paper towels? As I've written on my other Arco station reviews: "Sure, they don't take credit card and they charge $0.45 for debit card transactions. But that's what EVERY Arco charges. If you read on Arco.com, charging to accept cards is the way they keep their prices at least $0.10 below the competitors, on average. But there's an easy way around that, the Arco Business Solutions Fuel card. No, you don't need to be a business to sign up for one. Just fill out the application and say that you're a "business." Bingo! You got yourself an Arco card. No transaction fees and Arco automatically debits your monthly bill from your checking account." So I don't think not taking credit card is a detriment, you just have to use their specific card. +1 star to start the review +1 star for a clean station +1 star for really fast pumps -1 star for no paper towels with the squeegee Total: 2 stars. I'll be back only when its convenient. read more

Today my friend and I went to this repair shop for the first time to get her smog inspection.Their smog machine was not working, however Ray the owner said "no worries I will take it down the street to my sisters shop and get it done for you". This was very helpful since we needed to get back to work. I recently side swiped a car and the signal light on my side mirror needed to be replaced, so I asked Ray if he knew how to do it and how much it would be (I had bought the part from a dealership a few weeks ago). He quoted me $20 which was great and more than likely a better deal than Mercedes could give me. When he completed the work he said that I did not owe him anything because it took him a bit longer to replace it. Ray is a great business man and very friendly and I will refer him to all of my friends and co-workers. I highly recommend Ray's auto shop!! read more

Dishonest car repair service. Tried to charge me $500+ for repairs to pass smog inspection. Claimed that the egr valve needed to be replaced and the egr ports cleaned. Took the car to a test only smog inspection and it passed without any issues. BTW Shoreline ARCO claims they are a test only inspection site so they shouldn't be repairing cars. I reported them to BBB. In the Mountain View area I would highly recommend Jorge's Smog. It is a mom-and-pop center and the proprietor is honest and take the time to explain everything to you. read more

Best value for your money in the area, only inconvenient is they don't accept credit cards... Nevertheless, if you want to save on gas, Arco is a good option. read more

one star is even too much for them. they are so rude. when i paid 40 dollars but only filled up 35 dollars because it was full. and they were so mad and was yelling me about that. i hope no one gets any of this WORSTservice EVER! read more

this review is for the repair part. ok so well the guy is nice, friendly enough. seems like i can trust him. i get an oil change, only to check two days later, that it was overfilled, and that my oil was already dirty. does oil really get dirty within 120 miles or so? it was black. maybe he didn't change the filter? then he tells me my water pump is leaking and something's wrong with my oil pan. i say well my bro can take care of it. he seemed taken back and suprised. why? cuz then i'd know he was lying. whatsup with these dishonest mechanics? dont come here. read more

Ray is awesome! Very professional and great customer service. He helped me with my windshield wipers and was both speedy and friendly.

I can only tell you that the store attendants and the gas station suck, I'm not sure about the repair shop/smog tests. On a recent trip down Shorline Boulevard, it appeared they had the cheapest gas. I pull up to the pump nearest Highway 101 and select the discount or regular, whatever the hell it is. It won't work. I try another pump, it won't dispense the regular either. I go in to the store to confront the attendant, and ask him what the deal is. He says they have no regular or regular plus left, only premium. I ask is that some setup to get me to pay more and he launches into some rant. It sounded like he hadn't slept for a month and that it was all my fault. It's not my fault, and it's not his either, it's the owner, who decides hey, I'm make my customers resent my business and make more money, so I have no clue why he's taking it personally. I end up going across the street to Chevron, which isn't a total ripoff. So I get home, and I look at the city's rules and regs about selling gasoline. You can't advertise gas you don't have. He could have been fined $100,000 dollars for his little scheme. Unfortunately, you need at least three witnesses for the city to even consider penalizing him. So lets all avoid Arco and go to a decent gas station that isn't trying to swindle you. read more

They charge 35 cents to use a debit card and don't accept credit cards. I will avoid this gas station like vanerial disease from now on.

The customer service guy named Gian is very rude and has no customer service skills. He might have a hearing problem and yells when you want to add gas and doesn't seem to understand. And he throws things at the table when you purchase one, so I hope the management can teach him some customer service skills and basic human to human interactions. That would be beneficial for this gas station. read more

It's a gas station that doesn't take credit cards. Quite unfortunate experience for those of us using credit cards.

All I can say is this gas station is usually at least 5-9 cents cheaper then most other gas stations in Mountain View.......and definitely cheaper then the Shell & Chevron that are directly across the street. Hey you know, every penny saved is a few more drops in the tank. read more

Sunday March22nd, I just spend over $50 to fill up my car with premium gas from this Arco, drove a few miles and my car started to act up. First started to shake and felt like my car was dying from that last pump. I told my mechanic and he says its bad gas. I drive a SUV and still have a full tank of dirty cheap gas that just damaged my engine. It could be gas or sediments who knows! My engine light went off and I had to borrow a car for the rest of the week to make it to work and have no clue how much $$$this will cost me. I wanted tl lnow if anybody else had the same problem. I will never go back to that gas station and will now be pumping at shell! read more

I agree about the unpleasantness of the attendant with whom I dealt when it came time to pay the bill here--he snapped at me for putting both my candy purchase AND my car repair bill down at once. Clearly I should have known those need to be rung up separately. *BUT* the smog check service is extremely affordable ($40 with tax, certificate out the door), reasonably friendly, and prompt. Despite no appointment I was in and out in half an hour. They also printed out an extra copy gratis for me since I was mailing mine to another state. They also appear to do Oil Changes for $15 + oil/tax. The smog check definitely lived up to the 4 star review that their sister, Savings Auto Care, on El Camino has. Average of 2 and 4 = 3 for today. Skip the gas, get your smog checked on the cheap here. read more

Spent $80 on gas and asked for change in quarters. Was told no. Asked 'really'expecting an apology that they were short change. Instead girl said 'yeah really' with tone that said she left off the douche bag comment she wanted to say. Shocking given they don't take credit and don't have cash. Probably will quit anyway but girl needs to be fired - was 7/23 at 7:40 pm read more

Stupid, dishonest people work here. Daughter went in for a smog and they ran the entire check, before telling her it failed because of the Check Engine Light, which the idiots easily saw before running the check! Then after taking our money, they said a recheck would cost us the same amount we shouldn't have just paid. Go somewhere else, most smog checks will tell you to fix the light and come back and most places don't charge for a recheck. Only a stupid and dishonest establishment would do this to a customer. read more

I'm writing merely on my 1 and only experience here. I see there are really bad reviews for the owner, but here's my review for the auto repair shop aspect.... It was a Friday in July and my car's tire had a hole in the sidewall. Driving on a semi-flat, I came in this repair shop for help. Ray greeted me and explained that it can't be patched up since it's damage to the side of the tire. He then proceeded to take my spare tire out of my trunk, jack up the car, remove the old tire, put on the spare tire, and put back the bad tire in the trunk. Once done, I asked him how much I owed him and he said "Nothing." In my time of need, he not only gave me solid advice, but also performed work for free. It was a bad day and he made it better. He deserves to get this review no matter how crappy the owner is. read more

Danny is the new owner, the nicest guy in the world. All the bad reviews are from before he took over. I know him from Savings Auto Care and when I found out he is now running Shoreline Arco Auto Care I know the service and quality will be much better and earn them some better reviews! He is very easy to work with, honest and trustworthy. read more

Excellent service station. This station is under new management. I took my BMW there for tune-up last week. The staff was very nice and professional. He gave me an estimate and explained in details what he'll be doing to my car. The price was excellent. I picked up the car in the afternoon and everything was as promised. Overall A+++ for service and price. I also filled up my gas tank on the way out. This station has the lowest gas price in Mountain view! read more

One star is too many. Very rude counter staff who like accusing paying customers of trying to get free air when they ask for the air pump to be activated. That happened to me every time. That should have been a sign because I made the mistake of taking my Jeep there to have work done on the AC. After over $900 my AC is still broken. It leaks refrigerant, and puts out just a little bit of cool air. I guess if I wanted to give the bonehead mechanic more money it might get better. Or worse. This gas station is one to avoid. read more

I've had my oil changed and tires rotated here a handful of times and every time the guys do the job quick, cheap and right. I always check that a new filter is replaced whenever I go to a new shop and these guys always pass. The tenant in the mechanic shop is a very friendly and helpful guy. Besides that, this is the only place in California I've found where a simple oil change isn't more expensive than a nice meal! read more

I have been going to this auto place for a few years. I have always had good things to say about them and have even referred others to them but not any more!! I took my car in for an oil change and a Diagnostic Check. The check came back inconclusive on 3 of the cylinders but Tai said that the on the 3 that it read, the coils and spark plugs were bad. He said that I should replace all 6 coils and spark plugs and it would cost about $700. This sounded strange to me, so I decided to tell them I would get back to them and look around. I had had the 100K tune up one year ago and I thought that spark plugs would be included in that. He said no but when I asked for a copy of the work that I had done last year, Tai refused! EVERYONE whom I talked to, said that it was rare that 2 coils would need to be replaced at once and almost impossible that three would go bad at the same time, so there was no way that all 6 would be bad. I took my care to Pepboys in Sunnyvale. They did two Diagnostic Checks on it and said that every coil was just fine. They said that the problem was the EGR valve and recommended me to go to the dealership to get it done. The dealership did their own diagnostic and said that same thing. I went back to Shoreline Middlefield Auto Care, (that's their actual name,) and insisted to have my $60 back. They refused and then I said that I wanted to talk to the owner, to which Tai said, NO! I repeated myself and he again said No! I asked why and he said, I don't want you to. He continued to refuse to print out a copy of the work I had done even though it was on his computer. They are scammers. Don't go to them...especialy if you are a woman! read more

I am extremely satisfied with Shoreline Arco. They have the most excellent services & accurate estimates. Their staff treated me much better than any other auto shops I've been to. It doesn't matter whether it's a car repair or car maintenance, they tried very hard to meet all my needs in a fast & efficient way. So far I've recommended four of my friends to Shoreline Arco, & they all told me that they were very happy with the services & reasonable prices. read more