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    ARCO

    3.4 (5 reviews)
    Open Open 24 hours

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    3 months ago

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    5 months ago

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    3 months ago

    Cleanest bathroom I've ever seen in an Arco. And the cashier was super helpful telling me I can get two for $6. Super great.

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    6 months ago

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    2 years ago

    Such a dirty story! Also wouldn't let my service dog in the store! i explained he really could not do that & they didn't care!

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    ampm

    ampm

    (31 reviews)

    $$

    Staff will over charge you even though you have the app with promotions…read more I thought it was a fluke so decided to try a couple more times. 89 cents or 79 cents for a drink. Today guy straight up lied to my face and said the promotion is $1 with the app.

    Dear Corporate, This afternoon I purchased a Ultimate Car…read moreWash from my local ampm #83008 for $14.00. After running through the car wash, my truck still had dirt in specific areas, including when I ran my fingers across the paint, a light dirt residue was left on my fingers. I began to go back into the store to request a second wash and ran into an employee who had came outside. I requested from him the second wash at no charge. It turns out he claims to be the manager named Ahmad (spelling uncertain, he wasn't very patient with me when I was trying to get his spelling). He refuses my request after inspecting my red Chevy Colorado. He stated to me that I was just trying to get a free car wash, which was not true. I was insulted by his handling of me the customer. After a brief discussion about my dirt, what Ultimate car wash means, and how dirty my vehicle was to begin with, and the places the equipment can't reach, I am left with no satisfaction with this manager named Ahmad. He walks off from me and ignores me so I run after him to get his name and spelling, and he continues his poor customer service and rudeness. He claims he is not being rude; I say he is. Here's the bottom line: I have brought my other cars in for a wash at this place and was fairly satisfied and never requested a re-do. In this case, I particularly wanted this truck to be clean when I was done running it through the wash I had paid top dollar for. He tells me that I should have just taken it for a hand wash. There car wash was available to satisfy me with a re-do, but he insulted me by telling me that I was just trying to get a free car wash. What I was trying to do was talk to this manager that I was trying to get what I paid for--a clean car to my satisfaction. It wouldn't had cost much to allow me the re-do of the car wash to make me happy again. At least, after a second wash, I might have believed that the wash equipment had done all it was capable of doing for my truck. This manager refused to even try to satisfy my needs to re-do the wash. This is what I think should have happened: 1. Allow me a re-do on my ultimate car wash at no additional charge. Give his equipment one more chance to make me satisfied at my expectation level (not his). 2. Be polite and customer service driven, rather than insult your customers. 3. If he failed to make good on the first car wash I PAID $14, with my expectations of a clean truck after the first car wash and he refused to give a re-do to make it right, then he should have just REFUNDED ME the $14. 4. My first preferences would have, of course, been for numbers 1 and 2 to have occurred, but none of my expectations were met. I have a semi-clean truck and apparently when I bring it in really dirty from sitting on the street, semi-clean is all that is expected from his car wash equipment. This employee didn't even take into consideration that there was a lot of dirty water flowing off my truck as I went through his car wash and perhaps the failure was in his equipment. I find the way I was treated by this manager to be totally unacceptable. I would appreciate your doing either item 1 or 3 for me if this is the way he chooses to handle customers. I don't put up with being wronged by a business or its employees without putting up a fight. And my speaking to corporate and expressing reviews on Yelp, etc., will have to be one way I fight back for being treated wrongly by a business. I hope you can resolve this problem I was inconveniently and wrongly forced to deal with today by either forcing his hand in providing the re-do car wash or issuing a refund. An apology would also be nice; however, I am not holding my breath.

    ARCO - servicestations - Updated May 2026

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