it's unreal, i payed $18 for a car wash, and my car is still dirty, i attempted to go inside and get a refund, the workers decided to send me on a loop on who to talk to. then after i finally got in contact with the manager, they attempted to argue with me, saying the car wash doesn't clean tesla and that they would scrub the dirt off and send me through again, how will that work if you said yourself the wash doesn't work for teslas? if that's the case, give me my refund. instead they denied, tried to give me another car wash, and continued arguing, how hard is it to give a customer a refund for something that didn't work! tell me i'm crazy, look at the photos of my car. this place has terrible customer service and terrible attendants. read more

Chevron - dirty car after going through the car wash, denied refund. - Gas Stations Near Me - Elk Grove, California

If you ever decided to get a car wash do not . I REPEAT DO NOT COME HERE AND WASTE YOUR MONEY!!! I literally paid $16.00 touchless thinking it'll get the job done!! Nope it still left residue on my car and unclean asked for a refund!! The employee called the manager and the manger said that they won't do a refund due to because I did touchless . It don't matter if it's touchless or not it should've still got the job done!! read more

Yuck! The darn gas station attendant was flagrantly picking his nose and then grabbing items to scan from customers! I'll never buy food like a hotdog or something else from here! read more

Sitting in a parking stall about to go in to grab a few snacks , but just needed to finish up my call when one of the employees comes knocking on my window like the police and tells me I have been parked here for to long and that I needed to leave. I told him I am a customer and I was coming in to grab a few things I'm just finishing my call. He then continued to say I need to finish my call somewhere else , this whole time I have been here my car is still running . I was sitting for maybe 10-15 mins. When I tell him I will take my business elsewhere, he waves me off saying I don't care go. Great customer service right? Spend your hard earned money with another gas station. I will never come back here read more

Very convenient location, right off the 99. Very clean and kept. Lots of gas pumps. The market is large with lots of options. Friendly staff. Carwash is great. read more

Chevron - Wash - Gas Stations Near Me - Elk Grove, California

Clean bathrooms easy access to the freeway and that's basically the only thing I needed they didn't have napkins in the things outside at the time but that's ok read more

Do not get a car wash here! The water was brown and had a terrible smell to it. I went home and ended up re-washing my car by hand to get the terrible smell off. The water coming off the car was brown as I was washing it. Tried to contact them but they don't answer the phone. read more

Worst customer service, was left over 10mins after going inside to ask them twice to turn on the air pump. They get so distracted and don't pay attention. read more

Chevron - Worst customer service ever! They get so distracted they forget to help customers. I asked to turn on the air pump and waited of 10 mind. - Gas Stations Near Me - Elk Grove, California

On my way home to Lodi from Sacramento I decided to pull over at this Chevron gas station which is off of the Grantline Road exit. I like going to this Chevron instead of the other gas station that's on the other side of the freeway. At chevron I 1st pulled up to the building, I wanted to make sure it was open inside 1st because I had to use the bathroom real quick. Before getting out of the car I remembered that I needed to read a text message and reply back to them because I couldn't do so while I was driving on the freeway. I was in my car for maybe 4 minutes. Enough time for one of the workers to get frustrated with me being there I guess, but it hadn't even been enough time for my overhead light in my car to shut itself off like it usually does when I stop my car but still was sitting in it. All of a sudden I heard water getting closer and closer to me and I remember the sound being a bit confusing to me because I couldn't really tell what it was, it sounded like rain but it definitely wasn't raining but yet it sounded familiar. So I look around and I notice a man standing right outside my car door, almost a car length away from me, he was standing in the parking spot right next to where I was parked. For some reason he was spraying the ground, so close to my car it was basically underneath my car and plus around my tires. All up and down the left side of my car (the driver side). I was thinking to myself "well Teresa, how rude of me!" I was questioning myself if I just pulled in to this parking lot, not even noticing him cleaning, did I drive right on top of an area where he was cleaning? I was feeling pretty bad and immediately started my car and backed up. But as I was moving away I noticed there was nothing at all around on the ground that even needed to be cleaned, so I'm confused as to what he's doing. So now I decided to pull in front of a pump instead, finish my text message, which I was just about done with, run inside to use the bathroom real quick and get gas. Maybe 30 seconds goes by and I hear the same sound as I heard earlier of water getting closer and closer. Oh my goodness, now this worker is spraying behind my car for some reason. So I decided to ask him if I was in his way of cleaning or what was going on? Was there a problem because he was obviously trying to wash me out of the gas station. I mean now it's obvious he's purposely spraying the hose towards my car, I'm just not sure why. This station is huge. I'm definitely not parking in the dirty areas for sure. I said, "excuse me, but is there a problem with me sitting here for a few minutes trying to finish this text message that I'm typing because I was planning to use the restroom and then get gas and then get back on the freeway after I finish this message, but I feel like you're trying to push me off of this gas station property for some reason." He immediately snapped at me and started yelling at me and saying "you get off my property you don't need to be on property texting I'm trying to work and do my job, you text out on street and pointed to the road where it was dark and I felt safer parked under the lights of a gas station. I asked him why he needed to keep spraying the ground around where I was parked twice now, when the parking lot and gas pump area is so huge??? I told him he could start spraying at that end or that end and pointed in both directions because I was parked on the 2nd row in from the end. I mean now I'm also thinking to myself, wouldn't a person start spraying the ground to clean things up at one end or the other, not starting in the middle of the parking lot and then move over to the 2nd row from the end and skip all that other area. So I'm trying not to be rude, but I did ask him that question why do you keep spraying around my car? Like I said, he was yelling at me and saying I needed to text out there, and he also said all he is doing is cleaning, he's doing his job, that's all just his job. what do you want me to do? He says the same thing to me again and again. So I ask him if I can please take a picture of him doing his job then. I honestly don't know what he said at that point because I couldn't really understand him. All I know is at that point I did take his picture. But then I shut the door and was kind of just frozen for maybe 20 seconds. Not sure how to proceed. I knew I probably needed to go. I heard him talking to himself but I don't know what he said. read more

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Went to get a brushless Carwash and while going through the wash, instantly we noticed a strong rotten smell. After the carwash, step outside and my car stank like sewage. I also had white stains all over my car. Seems like they don't empty their tanks that much and they had DIRTY recycle water. I went and spoke to the cashiers and they denied the wash using recycle water and it's fresh from the tap. I demanded a refund and they told me I had to talk to a female manager name DEO. Came back the next day and DEO denied any wrong doing and she did confirmed that they used recycle water. I told her my car stank after the wash and after minutes of arguing, she finally agreed to give my refund. She was very condescending and rude. And she had a very unusual amount of facial hair that I never seen on woman before. This place has the worst customer service, instead of nickeling and diming all your customers, invest into customer service! I'm taking my money elsewhere!! read more

Chevron - White stains all over my car - Gas Stations Near Me - Elk Grove, California

This Chevron is about as off the beaten path as a gas station can get in terms of convenience. There's not much of anything in the immediate area and it's not readily visible from the freeway either. Nevertheless, it's a fairly busy stopover. The lot itself was big and spacious with plenty of parking and modern, well functioning pumps. It was kind of annoying that there is only one turn in and out of the place, which caused a bit of a traffic jam on our departure. I'd also say the Extra Mile store, despite the name, did only the bare minimum in providing the basic snack goods we needed. read more

Chevron - a gas station with cars parked in front of it - Gas Stations Near Me - Elk Grove, California

When did this Chevron pop up tho? Yay, great location - right off of 99! ...So fresh and so clean. Heads up, this Chevron has one entrance in and out. Nice wide gas pumps, no issues moving around between the pumps. This station comes with tons of light at night. Customer service was nice too. read more

Chevron - a car parked in front of a fast food restaurant - Gas Stations Near Me - Elk Grove, California

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Seems like every time I want to stop here for gas Amazon vans are constantly blocking all pumps and taking over the whole area

No stars worth giving. I purchased a car wash and and when I went through the machine it wouldn't allow me to opt for brushless. So I reversed and pulled my car out and did not enter. Came to cashier and ask for refund and they said no and to ask for manager tomorrow. I came back next day to see manager and he said no again. Long story short. I didn't loose a lot of money but at the end of the day it's a good gesture to listen to customers and do what you can to resolve it. It's the small things work around the corner- they just lost my business for gas and car washes permanently. In exchange I lost $20 in car wash, and they lost full tanks once a week. read more

Bathrooms out of order Single pump islands -3 Definitely not a pull through for RV gas ups read more

New gas station opened close to Kaiser and highway 99. I would say, it's nice and clean.

Really rude Indian lady cashier. Idk why she had a stank ass face when this kind old man wanted to buy some cigarettes. He even said thank you have a nice day while she didn't even acknowledged him back. The Indian lady definitely needs to work on her costumer service skills and work on her stank ass face. read more

The worst gas station ever. The employee with long hair seems to hate his job. Started to "joke" around with me saying rude remarks then covering it up with a laugh. Nobody wants to be somewhere where they are being rude and disrespectful to people. Even as a joke. It's better off picking a different chevron. read more

Customer service is lacking at this gas station. The manager is a bully and appears to profile people. His staff appear to scare to do anything. I never had this experience the times I been here before so maybe he is new. Before used to be friendly have nice day but since he appeared it's very dark. read more