I had Roberts Hardwood put in new living room and dining room floors. He also refinished my floors…read morein the hall and entry way. Brishen, the owner and worker bee did an excellent job and they look beautiful. He worked well with us as we had to stay in the house while it was being done. He was on time and on budget and was a pleasure to work with. I would highly recommend him if you need floors refinished or installed.

Positive experience from beginning to end. Great customer service here! The carpet we chose was a…read morehigh quality product and was installed very professionally by an experienced agent of theirs. We highly recommend this company!

These folks have a great selection and great customer service. Pricing is equal to their…read morecompetition but imo service is well above. We selected luxury vinyl plank to replace our worn carpet and Nigel came out to measure and gave us a firm quote. They were all super patient with the selection process and allowed me to check out samples to take home and eyeball, since it was impossible to match our existing adjacent hardwood floors. Shout out to Johan, Kendra and Matt for all of your help. Installation was scheduled several weeks out and we got a terrific installer, Fernando, who did an excellent job and gave great attention to detail. We are super happy with our new floors so far!

We love our new wood floors! Purchase and installation was easy and perfect! We were greeted and…read moreasked what we had in mind. Imperial employee picked out several samples and explained the pro/cons of each. When we narrowed our selection down to three flooring types they sent us home with large samples to lay on our floor to compare and choose which one we liked best. The bathroom and laundry tile we picked was quite heavy and thick and we were not sure the floor could hold it. Imperial employee had us place a glass of water on the current floor and jump up and down to see if the water sloshed in the glass. It did not, so he came out to inspect the floor to make sure we had the proper support. We did and apparently the water glass trick indicates you probably have good support if the water does not move during vibration. They came and inspected anyway. The installers did a fabulous job and asked great questions. I love the reclaimed saw marks in the wood. I also like having wood and not a composite becauseI know that it will last. The installers gave a very slight gap under the trim for shrink/swell and we have had no buckling issues 2 years later. All of the trim work was done by another contractor that Imperial arranged for us as well as a plumber. The flooring by Imperial removed and replaced the cabinetry trim. The plumber was not very bright but the young apprentice with him was! The plumber said the flooring was too thick and the dishwasher would not fit back in. The young man pulled the dishwasher out and lowered the feet in the dishwasher and slid it in perfectly! The crews were clean and there was never any trash or material messes.

We purchased tile for three rooms in our new home from Imperial Floors, and had them perform the…read moreinstallation. The tile purchase experience was fine, and the staff very helpful. However, the company did not stand behind their installation work. Water from one of our showers would routinely leak out of the shower and on to the surrounding tile floor. Not being contractors, we assumed the issue had to do with the shower doors. We had our contractor out to review the situation, and discovered that when the tile was installed, the installer did not prepare the underlying surface correctly, and there was a high area in the middle of the shower that directed water to the outside of the shower, rather than to the drain. Imperial Floors refused to even look at the issue, stating we were outside of the warranty period. Clearly, this was an installation issue as was confirmed by our contractor. Our contractor was forced to remove the shower tile floor, and the underlying high spot, and have a different tile installer complete the installation. If Imperial Floors would have come to look at the issue it would have been clear, however the owner of Imperial Floors refused. This represents a complete lack of customer care. We would not use Imperial Floors again.

Very well done repair to our engineered (laminated) flooring. We had 2 areas in middle of 2…read moredifferent rooms where single boards were de laminating. We were referred to MB Flooring. They showed up promptly and were back the next day to do the work. We had a few boards left over from the original installation (which they had not done). They fit in replacement boards perfectly, cleaned and polished the finish. They noticed a scratch in the floor we had not seen ourselves, and repaired it. Price was very reasonable. We highly recommend them

Have used twice in last two years for under house leaks in older plumbing. They are prompt,…read morecourteous, and reasonable. Both times responded within two hours. Highly recommend.

Had to call them out for a leak in a wall. The two techs who came out were fast, friendly,…read moreefficient, and did a professional job. Cost was in line with what I was expecting too.

I sent out a Yelp Project request and Yelp automatically sent a quote request to Mike. Mike was…read morevery professional and kindly let me know that he did not do carpet installation (which was in my original request). I appreciate Mike's professional and friendly response (because he could have ignored me). I will definitely keep him in mind for future upgrades with hardwood or LVP.

First of all, I have never met Mike before he came and gave us an estimate of what we needed and…read morewanted to do. He was very kind, caring and honest about what he could and could not do. He gave us a schedule that he's stuck to and made a lot of improvements to our floor. His workmanship is above and beyond what you would normally see. He does not overpriced and try to take advantage of anyone. I highly recommend anyone needing wood floor resurfacing, an additional flooring added. Our job was, we had wood floors that were highly scratched and stained in many places. We also had carpet in the living room area that was terrible. We wanted to have Wood throughout the whole common area and he said that he could match the floor that we had extended into the area. He did an exceptional job, and you would never know that there was carpet in the that now has .

I do not recommend this company. They're not honest…read more They literally tell many lies. What Carlos says, it is the opposite of what Melissa says. Promises made never delivered. I had many pieces of different woods/timber which I told him they could have. They "took" pieces of wood which I told them were mine, as well. Now they claim I gave them everything they did take, that is a lie. They still owe me at least $50 worth of wood which my Husband and I consider being a theft. My collectible blue plastic 1980s milk crate was returned covered in black dirt - I had to scrub it clean. I do not recommend this company at all. And I'm sorry I did business with them. Quality of work? well, look at the images I took - Carlos considers this being "a satisfied customer" ‍

I wanted to add pictures for the review. Picture 1. Before…read morepicture of an area that we thought might need some small holes or gaps filled. Picture 2. After picture showing obvious paint patches. There was no attempt to clean the area or blend in the paint. Picture 3. Soffit beside chimney that was supposed to be included in the $500 bid that they didn't even look at and looks like it might need to be better secured. Picture 4. Before picture of soffit and facia that was included in the $500 bid that were both supposed to be replaced. Picture 5. After picture of facia was replaced however soffit was just nailed back in because they claimed the wood was still good.

I cannot express how impressed my husband I are with this company. They not only bet every quote-in…read moretown, they were quick and honest with what was needing to be done. This company works with integrity I truly value the service we received. The owner of this company puts his work first and it truly shows. he will walk through the project with you once it's done and address any concerns and will fix them immediately!! Beyond impressed with their Work integrity.

Absolutely terrible communication. This is the type of business that tells you one thing to get…read moreyour business, but delivers a substandard service. At least once a day I walk over uneven terrain because they rushed through and didn't level. I guarantee I will have broken and squeaky boards soon. Don't be fooled by their prices. You get what you pay for, and a lot less.