Great service, helped us book our trip for a great price and it couldn't be easier. Will be…read morereturning asap.

Not professional. Gives personal information to others. Cant be trusted. Also the guy has an…read moreattitude and can be rude when you ask him questions. Buy online better. Its cheaper.

There are literally not enough words of gratitude to thank Jenny for helping us make our honeymoon…read moredream come true! Every single day, I told my husband "omg this is amazing I need to thank Jenny" but then we were off to our next activity and I kept forgetting. Our honeymoon was absolutely amazing!! Everything was so easy and smooth and it was all thanks to Jenny! If another trip popped up, we'll definitely be contacting her for her help again!

This is my second review for this business because I've used Jenny twice now for trips and this…read moresecond trip (to Italy) had the added stress of traveling with an 8 month old baby and the unexpected train strikes scheduled less than a week before our trip. Our train tickets were rebooked for us and we didn't have to lift a finger to get it sorted out. No need to keep up with the progress of which trains might be cancelled, no need to correspond with the train station. Jenny's supplier took care of all of that for us while we enjoyed our trip. One of the most valuable perks of booking with Jenny was being put in touch with a "travel angel" via her supplier. Our travel angel was available to text for whatever needs we had. I contacted our travel angel for restaurant suggestions, laundromat searches, and assistance when we couldn't find our private driver. But the biggest event was when our baby had a bad night and we thought we might need to take her to the hospital. Thankfully, a trip to the hospital was unnecessary, but in a situation like that, I drew comfort in knowing that I had someone to contact for help, and that reassurance was priceless.

My hubby and I booked our vacation through Pins Travel Agency, and we had the best time! Huge…read morethanks to Lilit for taking care of everything from A to Z and making the whole process completely stress-free. Everything was perfect, and we couldn't be happier. Highly recommend!

Best travel agency in terms of reliability, pricing, and quality. I had to book corporate travel…read morefor a group of 8 traveling to Armenia, a bit of a difficult trip to book as there were many variables with most people flying out of different airports etc. Lilit and her team gave us the BEST quotes, responded promptly (I was chasing down 3 other agencies that specialized in Armenia travel prior to finding them). Thank you for making the process smooth and easy! Would recommend to inquire with PINS to save you time and headaches.

I have used two other agencies to help me travel, and I gotta say- once I found Alicia and Monica,…read moreI am never using anyone else again. They are both amazing at helping you plan your trips. I traveled to Argentina in 2013 and in 2014. Both trips were particularly dificult due to all the connecting flights all over the country. I visited 4 provinces. Monica and Alicia's customer service is amazing. They tried their hardest and worked a few hours to get me the flights exactly as I wanted them. In 2014 I was traveling with a baby and it was a last minute trip. Not only were they able to get me great last minute seats with a basinett, they added my brother who joined me on the trip last minute. They told me that I could call them anytime if I had questions, even offering me their personal cell phone numbers. Alicia was also able to get into contact with people in Argentina who could help me with an issue I had. She was not receiving any money from me in the sale of a ticket, but she still went out of her way to get me the connection I desperately needed. She and Monica are truly awesome people. I very highly recommend them and their services, you will not be dissapointed.

Alicia and Monica are awesome. Every time I fly I use their service. The reason? They re always…read moreaware of special offers to pass savings to me, and they do it all to make me happy. (Hard!!!!) I love them. Seriously. I remember feb.22 2014. You know what did Alicia do? She sold me 2 tickets to Argentina in an excellent price in excellent seats the very same day. I was flying @ 5 pm and she sold me these tickets @11 am. Outstanding, full of patience, they are the best.

I'll be honest -- my husband and I were very weary about booking with Latin Escapes, but we had our…read moreheart set on seeing Brazil this year. They had the best deal we could find. We researched everywhere and found a few reviews here and there, but not quite enough reviews to make us feel very comfortable to book. Let's just say their website needs an upgrade. It's such a shame you don't see more about them because, well, we are SO glad we booked with them! I booked my travel with Karen, and she was on point! She responded to all of my emails within 24 hours and was so easy to reach if I needed to call for anything. She calmed my nerves and gave me every detail I needed. Sometimes, I'd send an email and then she'd call me a few hours later. I almost felt like it was too good to be true! In case you're wondering, they arrange pretty much everything for you -- flights, transfers, & tours. We got details for our flight, and when we arrived in Brazil, the guy who picked us up at the airport gave us all the vouchers to our tours and transfers with pick-up times and phone numbers to call if we were concerned. Super easy. They pretty much work together with other tour companies in Brazil so you'll be seeing different companies while you're there. It's definitely not your usual route for travel, but it was definitely safe and secure. Best of all, we got to see Rio de Janeiro and Foz de Iguacu worry free!! Thank you, Latin Escapes! Karen -- you rock!

We used Latin Escapes for our Costa Rica vacation. Al…read morePolanko was the agent and he was extremely friendly, thorough and helpful! I wouldn't hesitate to have them help again. All the places we stayed were fantastic!! The itinerary was fabulous. Experienced a lot and it would have been tough to do it on our one since this was our first experience there. Thanks Al Polanko

Great Customer service. Owner operated and managed. The owner is very friendly and politeread more

Where do I begin? They made reservations for two of us for…read moreRaja Ampat Explorers and Wakatobi in Indonesia. Flight information within Indonesia was wrong. We were charged for items that were supposed to be included in the package. The resorts themselves were wonderful but we should have made all our plans ourselves. At least then we could have known what to expect instead of getting incorrect information and guidance.

Just wanted to give a huge shout out to Gillian. Super professional and very quick responses. Made…read moremy trip a breeze. Thank you so much!