If I could change the rating it would be a 10 Star rating!…read moreWe contacted Susannah Tomlin regarding taking a cruise on Viking from Rome for 7 days. After the cruise, We wanted to rent a car and drive through Italy, see Pompeii, drive to Barcelona, Milan, Florence and Tuscany and Valencia Spain. In addition we asked her to book a gondola ride in Venice and we wanted cooking classes in various Italian locales and in Spain. We learned how to make Paella in Valencia at a country retreat outside of Valencia. The hotel accommodations were outstanding, each place we visited had breakfasts included in our hotel stays. In Madrid there was a change in our travel dates that the hotel did receive. We contacted Susannah by message on the mobile application Viator. She took care of the change in hotels immediately and sent us confirmation on the hotel reservation. She found a gorgeous villa in Tuscany where we had outstanding sunsets from our second story spacious living room, bedroom with a huge bathroom suite!! We went on a truffle hunt, learned how to make stuffed raviolis and we were treated like royalty at every hotel we stayed. Susannah did an Exceptional job coordinating our trip, from airfare from Los Angeles to Rome, to Milan to Barcelona. The pickup of our rental car at both locations was seamless! Driving to each of the hotels in Europe and trying to find parking for our car was not necessary. She picked hotels that had parking garages that the porters took the car and parked it until we left. We highly recommend Susannah Tomlin, she is taking care of our next trip in May 2025! She is an outstanding travel agent!!

TL;DR - Anita Kayekjian is the WORST travel agent you will ever encounter. This was, without…read moreexaggeration, the most appalling experience we have ever had with any service provider. Anita's unprofessional behavior, explosive temper, and outright disrespect throughout the process were absolutely unacceptable. AVOID ANITA AT ALL COSTS. Working with Anita was an ongoing source of stress and dread for our entire group. From the beginning, Anita made repeated errors and failed to provide critical details to us. When we would reach out with any questions or clarifications, she was immediately frustrated and would answer with an attitude. Unfortunately, we let these early red flags slide and continued working with her. But as soon as our initial deposit was paid, the very low level of service that she was providing completely disappeared. She became increasingly impatient, defensive, disrespectful, and hostile. Our questions were treated as annoyances. Requests for very basic and necessary information were met with a condescending attitude. Communication was all over the place--sometimes we were bombarded with irritated back-to-back texts and voicemails, other times she would vanish for weeks, only to respond with frustration on our first follow up. The most disturbing aspect was Anita's explosive temper. As we neared the end of the process, she became less concerned about hiding her agitation and disrespect. Our final list of questions triggered a series of rage-filled phone calls from Anita. She called us several times yelling inappropriately at the top of her lungs, saying belittling and disrespectful comments, and using an extremely angry and hostile tone that was completely uncalled for. After that, we reached out to the company to switch agents. Unfortunately, they said we couldn't switch agents after booking; but one of the agents offered to act as a liaison so we would not have to deal with Anita directly. We also provided feedback about our experience to the company directly; however, since Anita is apparently an affiliate/contractor (not technically an employee), they said they could not hold her accountable for her actions. This wasn't a simple personality clash or a style mismatch. Anita completely failed to show a basic level of decency and respect, emotional regulation, and professionalism. No one should ever be treated the way we were treated. I'm sharing this review so others don't have to go through what we did. We will not be recommending Anita or this travel agency to anyone.

There are numerous benefits to being an Auto Club member. One is being able to take care of DMV…read morerelated issues. Auto Club offices are nicer, and the wait time is short. I recently came here for that reason. This location has two stories. Membership is upstairs and travel, insurance, & DMV are downstairs. The young lady at the front desk greeted everyone with an enthusiastic welcome. She was so sweet. Jake assisted me with my paperwork. He was friendly and helpful. *2.4% fee for credit cards *Parking lot entrance is 1st driveway.

Quick service. All the maps I needed for travel recvd and extra guide to best spots and lookout…read morepoints. Customer service was amazing ...

I have used two other agencies to help me travel, and I gotta say- once I found Alicia and Monica,…read moreI am never using anyone else again. They are both amazing at helping you plan your trips. I traveled to Argentina in 2013 and in 2014. Both trips were particularly dificult due to all the connecting flights all over the country. I visited 4 provinces. Monica and Alicia's customer service is amazing. They tried their hardest and worked a few hours to get me the flights exactly as I wanted them. In 2014 I was traveling with a baby and it was a last minute trip. Not only were they able to get me great last minute seats with a basinett, they added my brother who joined me on the trip last minute. They told me that I could call them anytime if I had questions, even offering me their personal cell phone numbers. Alicia was also able to get into contact with people in Argentina who could help me with an issue I had. She was not receiving any money from me in the sale of a ticket, but she still went out of her way to get me the connection I desperately needed. She and Monica are truly awesome people. I very highly recommend them and their services, you will not be dissapointed.

Alicia and Monica are awesome. Every time I fly I use their service. The reason? They re always…read moreaware of special offers to pass savings to me, and they do it all to make me happy. (Hard!!!!) I love them. Seriously. I remember feb.22 2014. You know what did Alicia do? She sold me 2 tickets to Argentina in an excellent price in excellent seats the very same day. I was flying @ 5 pm and she sold me these tickets @11 am. Outstanding, full of patience, they are the best.

Called this morning to book a trip to China. I spoke with Ray and was very informative on what i…read moreneeded to travel even though i did not book something yet, he took the time to explain travel in China. It is very hard to find good travel agents, i will definitely book my next trip with his agency Elite 5

Got my 10 years China visa in 5days, best service with professional and knowledgeable advices for…read moretraveling China. I have been using this agency for over 10years. You will not go wrong with Elite 5 Star.

Excellent customer service. Andy and Ani take time to understand me and personalize my experience…read more-- I think they genuinely care about the serving you.

From the owner: We are a full-service travel management agency that provides vacation, corporate travel…read morearrangements and destination weddings. From vacation packages, cruises, and bus tours, we can plan your next excursion. Traveling with confidence makes a world of a difference. Our knowledgeable and experienced travel counselors will relieve you of the stress that comes with traveling so that you're left with one thing: a fulfilling travel experience. Our relationships with Azama Cruises, Carnival, Celebrity Cruises, and Royal Carribean allow us to offer world-class cruise opportunities for our clients. Inquire about our Alaskan, Pacific, Caribbean, and European cruises today. We across Southern California and NV with Bus Tours. Join others in a fun getaway to a new city or distant destination, where you can explore and play. Many of our bus tours also include a trip to a local Native American Casino where you can play test your luck and enjoy some fun games.

I've been working with Vicki to plan a family trip to celebrate my mom's 80th birthday. We're…read moremid-way through the process and it's abundantly clear that Vicki and Al are absolute gems. I'm really enjoying working with them!

I found ScheckTrek Travel through Yelp! when I started to panic about finding the perfect place for…read moreour honeymoon that still fit within our budget. My fiance and I tried to research different honeymoon locations on our own, but there were so many places to go, hotels to stay at, flights to book, excursions to plan... the options were endless and we ended up more confused than when we started. Vicki called me the same day I reached out to ScheckTrek. She immediately took over and within 2 days, had already sent me over a list of destinations and hotel packages that fit what we were looking for. I had to change our budget a couple times throughout the process and Vicki was super accommodating. She continued to send over honeymoon options until we found one that matched everything we were looking for at a reasonable cost. Vicki has been a life saver! She has been so helpful throughout this entire process and made everything so simple and easy for us. I've never had to wait more than 24 hours to hear back from her and even after the trip was booked and paid for, she's emailed me with followup reminders about the honeymoon. It's been crazy trying to keep track of all the details of the wedding, so having someone as organized as Vicki handling our honeymoon has been amazing! She's saved us so much time, stress and headaches and that's priceless. My fiance and I can't wait to visit St. Lucia for our honeymoon next month! I know it's going to be a very special, once in a lifetime trip and we have Vicki to thank for making sure it's everything we wanted!

Called the office and spoke with David regarding applying for a VISA to China; David was…read moreknowledgeable and very helpful over the phone and will definitely visit the office next week and have David handled it. Thank you, David.

We did a presentation and told we would get a free cruise and two night hotel stay.. Well vouchers…read morerequired you to enter your bank account info in to activate vouchers and of course there were fees to activate... No thank you

The river cruise organized by Grand Century Cruises is a good program, but due to the…read moreunprofessionalism of the company's staff, especially Maggie Yang, the leader of the two river tours I attended, was unprofessional, poor communication skills, disrespectful to customers, and rude. I hope that the leaders of the superior company will take the current problems of your company's office in California seriously, and not let a few people affect the image and future of the entire company. Grand Century Cruises公司组织的河轮游是一个很好的项目,但是由于公司办事人员的不够专业，特别是我参加的两次河游的领队Maggie Yang，不专业，沟通能力差，不尊重顾客，没礼貌。我希望上级公司领导认真对待目前贵公司在加州办公室的问题，不要因为少数人影响了整个公司的形象和前途。

I want to share my experience to warn others about Grand Century Cruises travel company's unfair…read morepractices. During our trip, hotel accommodations were included in the package. However, on the last day, I discovered that while my group members were given 4-star suite rooms, I was placed in a 3-star standard room -- even though we all booked and paid for the same package. At no point was I informed of this downgrade. There was no explanation, no apology, and no compensation for the unfair difference in room standards. I only found out about this by chance from other group members. This kind of arrangement is extremely disappointing and shows a lack of transparency and professionalism. If you're planning to book with this company, be aware -- you might not get what you paid for, and they won't bother to explain or make it right. I hope this review helps others avoid the same experience.

Went in for a Canadian passport photo (for citizenship application). They knew all requirements,…read morestamped the back with the required info and were super friendly. No appointment necessary and it was a quick and easy process.

Great stand quick service. Got couple notaries done and they were very helpful! Extremely friendly…read moreas well.

This is my second review of Excellent Financial, I continue to be impressed with the level of…read moreservice I've received. Armando, who did my taxes, is very knowledgeable, friendly and professional. Everyone I've come in contact with, including the receptionist has been super friendly and courteous. If you want someone who knows all lot about taxes, definitely choose this company.

I have been going to Armando and Jordan since 2017 when I had my business. They have ALWAYS been…read morepatient with me as I ALWAYS extend to October and turn in all my tax paperwork 1-2 days before the deadline. They are ALWAYS happy to help and they have taken care of my business and personal taxes better than anyone else I have ever used in my life. Everything they do is online so an office visit is not really necessary and it's extremely convenient. They are professional and friendly and I recommend them to anyone looking for a good accounting firm that knows what they are doing without putting you or your business at risk.