We booked a two week celebratory trip to Japan, for our son's graduation. Normally I don't use a…read moretravel agent, who needs that when I can book thru Expedia? Honestly, this was the best trip ever! Granted we gave Michelle a healthy budget, but honesty, my son will only graduate once from high school, and our pride is abundant. Michelle Keith planned tours, hotels and transportation... which made vacation just that, a vacation, a break from planning our trip myself. We had awesome guides that spoke English and taught us how to navigate the mean subways of Tokyo and Osaka. We had fun sumo show and onsen hotel, with a private onsen (hot tub) taking into account the tattoos which are prohibited by the Japanese ppl- we should have stayed in longer. We had a pirate ship tour of lake Ashi, and gondola ride to the sulfur mountain (smell wasn't nice) view was amazing! We saw shibuya crossing and Harajuku- went to Ginza and Shinjuku- ate inexpensive Wagyu which was so good!!! Sushi, ramen, tonkatsu. Sardines (my son did this- the eyes creeped me out). Hotels are Japanese size (small) so if you have three grown ppl, consider two rooms. As much as I love my son and husband, we needed space from each other. We had the best time and will definitely be booking our next excursion to Europe with Michelle. Michelle suggested other excursions and places, and also days of rest. We averaged about 7 miles of walking a day, so make sure to bring your comfy shoes and hit the road to beauty, and clean everything (subs, streets, and hotels). Kampai!! (Cheers!)

If I could change the rating it would be a 10 Star rating!…read moreWe contacted Susannah Tomlin regarding taking a cruise on Viking from Rome for 7 days. After the cruise, We wanted to rent a car and drive through Italy, see Pompeii, drive to Barcelona, Milan, Florence and Tuscany and Valencia Spain. In addition we asked her to book a gondola ride in Venice and we wanted cooking classes in various Italian locales and in Spain. We learned how to make Paella in Valencia at a country retreat outside of Valencia. The hotel accommodations were outstanding, each place we visited had breakfasts included in our hotel stays. In Madrid there was a change in our travel dates that the hotel did receive. We contacted Susannah by message on the mobile application Viator. She took care of the change in hotels immediately and sent us confirmation on the hotel reservation. She found a gorgeous villa in Tuscany where we had outstanding sunsets from our second story spacious living room, bedroom with a huge bathroom suite!! We went on a truffle hunt, learned how to make stuffed raviolis and we were treated like royalty at every hotel we stayed. Susannah did an Exceptional job coordinating our trip, from airfare from Los Angeles to Rome, to Milan to Barcelona. The pickup of our rental car at both locations was seamless! Driving to each of the hotels in Europe and trying to find parking for our car was not necessary. She picked hotels that had parking garages that the porters took the car and parked it until we left. We highly recommend Susannah Tomlin, she is taking care of our next trip in May 2025! She is an outstanding travel agent!!

This place is great, and really is the BEST alternative to the DMV, being a local to Pasadena, and…read moreliving just down the road. This place comes in clutch! They helped me register my recently owned Mazda Protege 5 , which I actually later sold. They also helped officiate that, and even left a great impression on the new owners buying our dear old Protege 5!

Calle AAA for roadside assistance at 10:07am and let them it was a company vehicle. The tow company…read more(Helms &Hill) called me directly to confirm my location and car. Got a text saying tow was to arrive around 11:07am. 11:07 am came and went. Called AAA at 11:37 to see where is the tow, only for them to say that tow provider put in notes that since it's a commercial vehicle, it cannot be towed. WTF!!!! No one thought, he lets call the customer and let him know that the town is not coming instead of just having me wait on a busy, main street. Note to self or anyone using/deciding to use AAA, don't say company vehicle....it's not like I'm driving an 18 wheeler....just a regular Ford Connect van. Very disappointed with AAA and their tow vendors communication.

I have used two other agencies to help me travel, and I gotta say- once I found Alicia and Monica,…read moreI am never using anyone else again. They are both amazing at helping you plan your trips. I traveled to Argentina in 2013 and in 2014. Both trips were particularly dificult due to all the connecting flights all over the country. I visited 4 provinces. Monica and Alicia's customer service is amazing. They tried their hardest and worked a few hours to get me the flights exactly as I wanted them. In 2014 I was traveling with a baby and it was a last minute trip. Not only were they able to get me great last minute seats with a basinett, they added my brother who joined me on the trip last minute. They told me that I could call them anytime if I had questions, even offering me their personal cell phone numbers. Alicia was also able to get into contact with people in Argentina who could help me with an issue I had. She was not receiving any money from me in the sale of a ticket, but she still went out of her way to get me the connection I desperately needed. She and Monica are truly awesome people. I very highly recommend them and their services, you will not be dissapointed.

Alicia and Monica are awesome. Every time I fly I use their service. The reason? They re always…read moreaware of special offers to pass savings to me, and they do it all to make me happy. (Hard!!!!) I love them. Seriously. I remember feb.22 2014. You know what did Alicia do? She sold me 2 tickets to Argentina in an excellent price in excellent seats the very same day. I was flying @ 5 pm and she sold me these tickets @11 am. Outstanding, full of patience, they are the best.

I was at LAX with my 3 young kids, about to start our 2 week trip to Vietnam and realized I made a…read morehuge mistake with our visa (hot tip - every person with a passport has to have their own visas, including kids). I frantically called and spoke to Ray, who was so calm and honest and helpful - he definitely went above and beyond for a stranger. Later that evening, when I was more composed from the stress of rescheduling our entire trip, he patiently walked me through his services and passed along helpful advice. Ray definitely made this otherwise worrysome experience so much less awful and his kindness gives me optimism for the world, will definitely connect when I need travel services

Ray is amazing! He helped me with getting a visa and it was handled smoothly and efficiently. He is…read moreprofessional and helpful.

Excellent customer service. Andy and Ani take time to understand me and personalize my experience…read more-- I think they genuinely care about the serving you.

From the owner: We are a full-service travel management agency that provides vacation, corporate travel…read morearrangements and destination weddings. From vacation packages, cruises, and bus tours, we can plan your next excursion. Traveling with confidence makes a world of a difference. Our knowledgeable and experienced travel counselors will relieve you of the stress that comes with traveling so that you're left with one thing: a fulfilling travel experience. Our relationships with Azama Cruises, Carnival, Celebrity Cruises, and Royal Carribean allow us to offer world-class cruise opportunities for our clients. Inquire about our Alaskan, Pacific, Caribbean, and European cruises today. We across Southern California and NV with Bus Tours. Join others in a fun getaway to a new city or distant destination, where you can explore and play. Many of our bus tours also include a trip to a local Native American Casino where you can play test your luck and enjoy some fun games.

I found ScheckTrek Travel through Yelp! when I started to panic about finding the perfect place for…read moreour honeymoon that still fit within our budget. My fiance and I tried to research different honeymoon locations on our own, but there were so many places to go, hotels to stay at, flights to book, excursions to plan... the options were endless and we ended up more confused than when we started. Vicki called me the same day I reached out to ScheckTrek. She immediately took over and within 2 days, had already sent me over a list of destinations and hotel packages that fit what we were looking for. I had to change our budget a couple times throughout the process and Vicki was super accommodating. She continued to send over honeymoon options until we found one that matched everything we were looking for at a reasonable cost. Vicki has been a life saver! She has been so helpful throughout this entire process and made everything so simple and easy for us. I've never had to wait more than 24 hours to hear back from her and even after the trip was booked and paid for, she's emailed me with followup reminders about the honeymoon. It's been crazy trying to keep track of all the details of the wedding, so having someone as organized as Vicki handling our honeymoon has been amazing! She's saved us so much time, stress and headaches and that's priceless. My fiance and I can't wait to visit St. Lucia for our honeymoon next month! I know it's going to be a very special, once in a lifetime trip and we have Vicki to thank for making sure it's everything we wanted!

I've been working with Vicki to plan a family trip to celebrate my mom's 80th birthday. We're…read moremid-way through the process and it's abundantly clear that Vicki and Al are absolute gems. I'm really enjoying working with them!

Called the office and spoke with David regarding applying for a VISA to China; David was…read moreknowledgeable and very helpful over the phone and will definitely visit the office next week and have David handled it. Thank you, David.

We did a presentation and told we would get a free cruise and two night hotel stay.. Well vouchers…read morerequired you to enter your bank account info in to activate vouchers and of course there were fees to activate... No thank you

The river cruise organized by Grand Century Cruises is a good program, but due to the…read moreunprofessionalism of the company's staff, especially Maggie Yang, the leader of the two river tours I attended, was unprofessional, poor communication skills, disrespectful to customers, and rude. I hope that the leaders of the superior company will take the current problems of your company's office in California seriously, and not let a few people affect the image and future of the entire company. Grand Century Cruises公司组织的河轮游是一个很好的项目,但是由于公司办事人员的不够专业，特别是我参加的两次河游的领队Maggie Yang，不专业，沟通能力差，不尊重顾客，没礼貌。我希望上级公司领导认真对待目前贵公司在加州办公室的问题，不要因为少数人影响了整个公司的形象和前途。

I want to share my experience to warn others about Grand Century Cruises travel company's unfair…read morepractices. During our trip, hotel accommodations were included in the package. However, on the last day, I discovered that while my group members were given 4-star suite rooms, I was placed in a 3-star standard room -- even though we all booked and paid for the same package. At no point was I informed of this downgrade. There was no explanation, no apology, and no compensation for the unfair difference in room standards. I only found out about this by chance from other group members. This kind of arrangement is extremely disappointing and shows a lack of transparency and professionalism. If you're planning to book with this company, be aware -- you might not get what you paid for, and they won't bother to explain or make it right. I hope this review helps others avoid the same experience.

These people are lifesavers! I had been trying to renew my passport, but the website wouldn't…read moreaccept my photo or let me expedite it. And the clock was ticking, because I had to leave the country for a work trip in less than a month! But Atlas managed to help me with the paperwork, take my photo, AND get me my passport in a week! They were warm, friendly, and very helpful!

Everything was wonderful from start to finish, top to bottom. I waited too long to get my passport…read morerenewed, so here I was with my tickets, but the timing sweet spot had passed. Jasmine got me right in to complete my application and a couple hours later I was with an official in Burbank to complete the expedited process. A week later, my passport is in my hands. Just the most pleasant, efficient, professional service, I'd recommend Atlas a million times over!

I have been going to Armando and Jordan since 2017 when I had my business. They have ALWAYS been…read morepatient with me as I ALWAYS extend to October and turn in all my tax paperwork 1-2 days before the deadline. They are ALWAYS happy to help and they have taken care of my business and personal taxes better than anyone else I have ever used in my life. Everything they do is online so an office visit is not really necessary and it's extremely convenient. They are professional and friendly and I recommend them to anyone looking for a good accounting firm that knows what they are doing without putting you or your business at risk.

This is my second review of Excellent Financial, I continue to be impressed with the level of…read moreservice I've received. Armando, who did my taxes, is very knowledgeable, friendly and professional. Everyone I've come in contact with, including the receptionist has been super friendly and courteous. If you want someone who knows all lot about taxes, definitely choose this company.