Creepy experience , I got a false, expensive diagnosis. There are other transmission shops in…read moreOcala ! Do yourself a favors and go elsewhere..

First off let me say that I initially met with Lisa who was very friendly and seemed trustworthy…read more I explained to her that after a check engine light showed up I had Auto-zone run their scanner on my vehicle. They did so free of charge and returned error code P1757 recommending to replace the governor and possibly the transducer in the transmission. I further explained to Lisa that after the governor and the transducer were replaced, the check engine light returned with the error code P0868. She said they could do a full diagnostics for $150 made be a transmission specialist. She made a note of the recent history on my ticket. I told her I would leave the scanner reports and changed parts in my truck cab in case their technician needed to refer to them. A few hours later, a gentleman who I believe to be the owner called me, saying that they would need me to approve an expense of $600 to $900 for them to finish the diagnostic, because they would need to drop the pan to go further into figuring out what is wrong. I declined and asked when I could pick up my truck. He said he would have to see because they would first have to put my truck back together if I was declining to go any further. I confirmed I wanted my truck back and he said he could have it ready later in the day. When I got there i asked what they had done. it turns out they had only plugged in their scanner and printed out the report. The same type of report I had told them Autozone had done for free and that I had left for their convenience in my truck. I paid my $156 and asked to see the report. obviously it returned the exact same two error codes P0868 and P1757. Nothing more. It took them all but 3mn to start the engine, plug in the scanner, turn off the engine then plug the scanner into their computer and print out the report. So when I remembered that over the phone, the owner had claimed that if I wanted my truck back he would have to see to "put it back together" this was a huge red flag as to their honesty and straight forwardness. When I asked him in person why they did not do more diagnostics then simply running a scanner, when they knew I had already done so, he responded that he was not going to have his guys drop the transmission pan for $150. I would not have had a problem if he had been upfront and had explained that his diagnostics would be nothing more than plugging a scanner. i would have likely skipped that step and asked how much it would cost me to get an actual professional transmission diagnostic. When I got home from their shop, I was surprised to realize that my box with the parts and diagnostics report made by Autozone were no longer in my truck. Needless to say I will find someone else to work on my vehicle.

While visiting Ocala, FL, my radiator blew and my car had to be towed late on a Saturday night…read more Jerry's mechanic worked on my car on Sunday and I was able to drive it home on Monday. Also, Jerry was very friendly, knowledgeable and helpful.

Took my car in for a waterpump. Steve Crawford took the time to diagnose a broken balance chain,…read moreand through some research, found that the vehicle had an open recall from Chevrolet. All Steve charged me was $32.50 for all his effort and the car was towed to Palm Chevrolet and repaired at no cost to me. Steve Crawford could easily have done the repair and charged me an arm and a leg. Thank you Steve, there are still honest people in this world. If I ever need work done on my car, you have my business!

From the owner: Full Automotive Repair. From small cars to diesel trucks.read more

Very knowledgeable shop. We felt like prices were excellent for the work we had done on our 2016…read moreKia Soul.

Got my truck in quickly, gave me updates via phone call and had it fixed same day. Will go back to…read moreHarry and team again! Just moved to town, so glad I found them. 4.7 stars on Google I saw.

As the owner of SRT Towing, I cannot recommend Transmax Transmissions in Ocala, Florida, highly…read moreenough! After a frustrating and costly experience with Lane's Transmission, Transmax stepped in and turned our situation around with professionalism, expertise, and exceptional service. Our ordeal began when one of our flatbed tow trucks, equipped with an Allison 2000 transmission, broke down. We initially took it to Lane's Transmission in Ocala, as one of our employees had prior experience with them. Lane's assured us they could rebuild the transmission in one to two weeks. However, what followed was a seven-week nightmare. We had to return five times because the transmission was consistently stuck in limp mode, rendering our truck unusable. Each visit was met with excuses, and it became clear that Lane's lacked the expertise to properly rebuild the transmission. This significantly disrupted our business operations, leaving us frustrated and skeptical about finding a reliable solution. Desperate for a fix, we limped the truck over to Transmax Transmissions, and it was immediately evident we had made the right choice. From the moment we walked in, Lisa listened attentively to our entire situation, documenting every detail with care and professionalism. She made us feel heard and understood, which was a stark contrast to our prior experience. Within just six hours, Chris called with a detailed diagnosis: Lane's had installed incorrect and subpar parts in our transmission. He recommended a proper rebuild, and though we were hesitant after our experience with Lane's, we trusted Transmax to get it right. Transmax delivered beyond our expectations. They completed the rebuild in just one week, staying within their proposed budget. They even replaced a faulty switch to ensure the transmission operated flawlessly. The final paperwork was clear and transparent, and they went above and beyond by offering to provide us with the incorrect and substandard parts Lane's had used, giving us peace of mind about the quality of their work. Since the repair, we've driven the flatbed all over Florida, and it's been running perfectly--purring like a kitten! The team at Transmax Transmissions demonstrated unparalleled expertise, efficiency, and customer care. Their commitment to getting the job done right the first time has earned our trust and loyalty. For all our future fleet maintenance needs, SRT Towing will be going nowhere else but Transmax Transmissions. If you're looking for a transmission shop that delivers on its promises with honesty and skill, look no further than Transmax in Ocala. Five stars, hands down!

Chris and the whole team at Transmax are the definition of customer service. The transmission on my…read morecamper van died while visiting Ocala from out of state, leaving me stressed and stranded. Chris took me in right away despite a busy line-up of work, gave me an honest assessment and a fair, generous price, and got me back on the road in a few days. Incredible communication every step of the way. He won't do work that isn't needed and will thoroughly do all the work that is. He stands by his work, runs a solid team, and knows so much about his craft. He answered all of my questions with patience and grace. This is a shop you can trust.

Very good job painting my car at a reasonable price and short amount of time. Very pleased as the…read morecar had been repaired elsewhere and was needing a good paint job.

Had a fender bender and called the big shop. Too busy to do a small job. Dean was so great to work…read morewith and was able to fix the problem in record time with NO problems! Highly recommend that you call them if you have any work to be done!

DON'T GO HERE IF YOU'RE IN A HURRY TO GET YOUR CAR BACK! (42 days for us) OR IF YOU VALUE…read moreCOMMUNICATION AND MECHANICS/OWNERS WHO SEEM TO GIVE A D*MN. Our daughter had her car towed there on Oct 9, 2025 for a torque replacement. Mind you, this wasn't a whole transmission replacement, this was for ONE PART originally and a 2nd minor part that they SAID she needed. She didn't hear a word from them for a week, so her husband called them and they said they'd ordered the part and it would be there the next day. Another week went by, so her husband called AGAIN and they said, it's ready for pick up, no explanation about the long wait. And why didn't they call to say that it was ready?? So they bring it around and it's COVERED in leaves and debris, so it obviously has been sitting out back under the trees for god knows how long. So she drives it home (about 6 blocks), and the very next day that she has it, as she's about a mile from home, the "Check Engine" light comes on! So, back to Gallo's. They don't act apologetic, surprised, embarrassed, nothing that this has happened. So THIS time, it's FOUR MORE WEEKS with NO call or communication. We're figuring the part was faulty and they had to send for a replacement and the supply chain was slow, or maybe they found something else wrong? So her husband calls them, they say, "Call back this afternoon." He calls back, they say, "We'll call you in an hour." Did they? NO. The next day he calls AGAIN, and they say, "The car's ready for pickup, you can get it tomorrow." NO apology or explanation. So they go to pick it up and the mechanic has an EXTREMELY hard time getting it to start, it's again covered in debris, and my daughter asks what happened, because THEY'RE not offering anything. "Oh, I'm not the one who worked on it (says the one that i BELIEVE is the OWNER), "another mechanic worked on it and THEN HE WENT ON VACATION AND DIDN'T MENTION ANYTHING ABOUT IT TO ME." WHAT?????? So it's been sitting there for WEEKS, so long that the brand-new battery wouldn't start up without help!! AND AGAIN, NO APOLOGIES, NO EMBARRASSMENT, NO ACCOUNTABILITY. NOT ONCE WAS THERE *ANY* INITIATIVE ON THEIR PART TO CONTACT OUR DAUGHTER OR SON-IN-LAW TO KEEP THEM UPDATED. MAYBE THIS HAPPENS ALL THE TIME, AND IT'S JUST THEIR MODUS OPERANDI? 42 DAYS!!!! Our daughter is still borrowing our car as a replacement for a couple of weeks while she drives hers, because she STILL doesn't trust it to not have the engine light come on again. STAY AWAY FROM GALLO'S UNLESS YOU DON'T WANT YOUR CAR BACK IN LESS THAN 6+ WEEKS!

I was leaving town on a trip next day and needed my Ac Recharged. They took at the last minute on a…read moreFriday before closing. Did a complete professional job and were very nice.. The reason I recommend them I had gone to them before thinking I needed a transmission. We went for a test drive and the mechanic ask if I recently bought a new battery for my car. I said YES...... I was told the reason my transmission was acting up is the " The Model of Car I had the transmission had to reset itself which it DID" . Gallo's Could of Sold me a new transmission but they were Honest!!!!! I had found me a local honest mechanic.

Solid crew of serious lube technicians not afraid of multiple filter challenges on a big diesel…read moreF350. It took a long time to get the work done but it was a hard job completed without errors.

Great service !!!!! Called over the phone and the squeezed us in . Didn't even have to get out of…read morethe car . Changed my air filters for my Diesel truck . Ask for Jarvis

He helped change the battery on my car and I booked an appointment to get some additional work done…read moreon my car in a couple days. After driving a couple blocks after having that battery changed, a light on the dash that I had never seen before came on. So, I pulled back in to politely ask if it was possible that the battery cables were not tight or something and to look under the hood myself, even though I had been nothing but calm and polite, he got extremely defensive and rude but said nothing about cancelling or upcoming appointment (which he knew I was staying in the area an extra day for) The indicator light went off when I restarted the car and never came back on and after some research online, I believe that he hadn't done anything wrong connecting the battery but that having the battery disconnected caused a sensor glitch. When I returned for that appointment two days later he refused to work on my car claiming that I had gotten angry with him which up until that point was absolutely not the case! He had my phone number yet never called to cancel; so, it seems like a deliberate petty, vindictive attempt to waste my time when all I had done was politely ask a question. This is the most childish and unprofessional behaviour I have ever experienced from a mechanic! I recommend avoiding this place at all cost!

Honest and reliable mechanic. I have been a customer here for 20+ years and I have always been…read moretreated with well. I am very happy with the service. Highly recommended.