I had my first visit to Southtown Smiles yesterday. The office is very clean and bright. The…read moredental hygienist (Shannon) was wonderful. Explained everything she was doing and probably had the most gentle touch i have ever had for a cleaning. Dr Hejazi was very friendly and thorough and explained everything he wanted to do and took time to answer any questions I had. The receptionist worked with me to get a followup appointment to fit my schedule. i am a huge chicken when it comes to going to the dentist but everyone in office puts you at ease. I would highly recommend them.

We are new to Southtown Smiles, i was nervous bringing my girls ages 10 & 4 as they are always…read morenervous for dentist visits. I am very pleased to say the staff was absolutely wonderful with both myself and my girls. We showed up on time and were seen right away, checked in by a wondeful secretary. It seems to have been updated and is very clean(always a big plus for me!) My 4yo cried and was shaking when we first arrived but the dental hygienists went above and beyond to make my girl feel safe and comfortable. They walked her through every step and let her touch the brush before they used it which helped calm her down tremendously. I am beyond grateful for the patience they had with her. Dr. Rush Hejazi was absolutely wonderful as well! He was thorough, kind, honest and gentle (major plus there!). He gave us all the information we needed for looking into braces for my 10yo. I am grateful to have been referred there by friends. We will definitely be regulars!

LOVE LOVE LOVE this practice! The staff is wonderful, kind and very knowledgeable. My 5yo was…read moreterrified to get her teeth cleaned and the staff was able to ease her into everything by explaining every step and making her feel safe. My 11yo had a great experience as well. Doctor Rush Hejazi is fantastic with both adults and kids. We felt very comfortable asking questions and expressing concerns about dental care with our kids. The space is clean and neat, the front desk help was very inviting and kind. I would 100% recomend.

Went to see Dr. Rumfola as a new patient. Scheduling my 1st appointment as a new patient, I only…read morehad to wait 4 or 5 days to get the time slot I wanted. Upon arriving I was warmly greeted by his receptionist Heather. My wife came along for the ride and waited out in the waiting room for me. My wife said Heather was very nice and asked her if she wanted to change the style of music in the waiting room. She also asked her how her day was what she did for her job. My wife said Heather helped pass the time. As for Dr. Rumfola and his assistant. They were both very down to earth and made every effort to make sure I was at ease and not in any discomfort. They took X Rays and did an exam of my teeth and took impressions for a partial. Note this was the 1st time I've ever had this done and it was a breeze. So now that we came up with a game plan, I await without hesitation my next appointment with Dr. Rumfola! Who knew there would come a day where I look forward to going to the dentist! 2 thumbs up for Dr. Rumfola!

First off, I've been a patient for over 30 years, the level of care and treatment from the clerical…read moreand medical staff is incredible! Furthermore, Dr P. Sarikey is an amazing Optometrists (eye doctor). Just very caring and knowledgeable with showing empathy. In short, I travel from California to Ellicottville to visit this place for care.

Always help me find the glasses that work for me and my insurance, and they make sure that they're…read morefitted to me :)

Amazing care in the office experience is top-notch...... waited a while to get my initial…read moreappointment, but it was well worth the wait I recommend highly!

I saw Dr Shannon for the first time in November. She was personable , patient and professional!…read moreHer assistant Steve was also helpful but not pushyI love my new glasses that were reasonably priced and stylish. There were no unexpected up charges or steep prices. I' recommend this establishment wholeheartedly!

saw the ophthalmologist or optometrist whatever and she was wonderful however, when I went to order…read moremy glasses, the gentleman that helped me did not understand what I wanted and ordered them the way he thought I wanted them and yes, I did confirm, but I have a pair of eyeglasses with bifocals that I for so I basically have an unusable pair of glasses not what I wanted them for

It was my 1st visit at their facility ad I have to say it was excellent from checking in and…read morechecking out the entire staff were amazin, I will certainly make this my routine diabetic exam visit as well should I need any other service provide... Best Regards J.Sheedy

This is both a general family clinic with a Nurse Practitioner, and a dental clinic. They also…read moredraw blood for labs. Our child gets annual physicals for school here, now that a pediatrician is no longer appropriate. We're very happy with the care we've received here!