Parts is parts, ok gearheads you probably know about this place. I know car dealers in the area…read moreknow about them. Glendale supplies parts to local dealers. Prices are a tad bit high, compared to the chains. If you're looking for a chamois or some car wash or some wipers, go to the chains. If you need some "unique" parts for you current model or late model vehicle, this is the place. Service needs to improve. They seem to be too attentive. I asked the clerk a question, I thought he was going to have a sigh attach,.aaaahhhhhhh. Then he got out from behind the counter and helped me.

I have always found the staff here to be incredibly knowledgeable and helpful. They even offered to…read morehelp me put a replacement headlight bulb in my car, which was very awkward to do. I've been there many times for little things such as replacement bulbs and wiper blades, and every time, I've been happy with my purchase and their service. I never felt anyone was trying whatsoever to up sell products.

This O'Reillys for whatever reason always has very courteous and positive employees. My last…read moreexperience was great

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Normally when I go in the employees seem to be helpful, and courteous. I have noticed lately that…read morethese auto retail places have a lot of turnover. Might be a month, go back in, and it's different counter people every time. This last time I thought the counter guy was agitated and not very friendly like in the past visits. Hope he was just having a bad day. But no worries, he will likely be gone on my next visit. All in all, Oreillys is my go to auto parts place

This location has friendly and knowledgeable staff. They really care about giving you the best…read moreprice possible. Be sure to let them know if you qualify for any discounts (military, etc.)! Jim M helped me out today and went above and beyond. He works hard to make sure all your discounts are applied and doesn't mind explaining car repairs to beginners like me :) I'm so happy I decided to choose this location!

I really liked this O'Reilly's. It was bright and clean, loaded with helpful staff and I was…read moregreeted as I walked in. I think I'll try this location if I need some aftermarket parts in the future. They didn't have what I was looking for but they helped me search for it.

Still the same damned good service today. Stopped in to get a wiper blade and Steve was on it right…read moreaway. Had a nice conversation with Steve and Shawn. Very polite guys and full of auto info. Still out of my way but still the only place to stop.

AutoZone would not honor the battery warranty because Duralast sticker corroded off the side. If…read morethey don't honor warranties why shop there. It cost me $150 and the battery they gave me was the exact duplicate of what I turned in for the core. Right down to the made in Mexico stamp.

Non-existent customer service ! Went there today between…read morenoon and 12:30 to purchase some cleaner for my dash, found what I wanted to purchase and stood in line behind the checkout counter with no one else in line.... stood there for a good few minutes observing the lack of regard for customers, when this place goes out of business it will be easy to see why, poor management of employees, two employees are doing inventory in the back chatting amongst each other, one employee is walking with a guest in the back of the store, and one employee was walking around outside on her cell phone. Got tired of waiting for someone to cash me out, if Autozone doesn't want my money, I'll go elsewhere! Went down the street to O'Reily's, found what I needed there and was checked out in a reasonable amount of time. Won't waste my time with Autozone in Farmington Hills anymore !! Autozone manage your employee more efficiently!

So I have a 2009 MB C300 that needed a drivers side fog light. I had already searched the website…read moreand found it for 37.00, and the website offered 20% off that. I went in to order the part only to be told it was 128.00 plus shipping would be a cool $136.00. WHAT? I told the employee what I found on the website he either didn't want to help b/c he wanted to sell me the higher part, or didn't care. I left and found the part, got 20% off the price and it was shipped to my home FOR FREE and I had it in about TWO DAYS. I called the store and spoke to the manager who gave some lackluster excuse for the reasoning in the above. My suggestion is to look on the website FIRST, and get it shipped to your home! Way cheaper! See the pics attached. DO YOUR HOMEWORK AND SAVE $$$

I was having issues with the rear wiper on my moms 2012 Highlander…read moreTony came out and was able to fix it he is a stellar employee Thanks again Tony

Just leaving and Travis L was amazing and very helpful, he made this whole frustrating situation a…read morebreeze lol I appreciate you and also Michael for doing the labor.

Don't bother with this location...I've called to set up appointments twice here and both times I've…read moregotten my appointment cancelled the day before and told it was because they were behind and couldn't get to me that day. Even if I did make an appointment for the morning they couldn't guarantee they could get it completed the same day. I'm an uber driver. I only needed an annual vehicle inspection. I took it to Firestone the last time and they had it completed in a couple hours. I don't know what is wrong with the way this company is run, but I won't be going here for anything. you can't expect someone to just leave their car there and then give no guarantee you'll even be able to look at it throughout the whole day. What's the point of having people make appointments?!?!?