Visiting family in Saraland. I ordered the kids meal because it was a new spot for me and I only…read morestopped because name was cool. I totally regret just getting kids meal and should have tried a whole meal. The food was fresh and it seems to be a mix between canes and Zaxby's but idk it may beat both. Hopefully can come again.

The toast is so tasteful and the chicken is usually tender and fried to perfection. The sauces…read moretaste great with the tenders usually. I love ordering from them. It's always fresh.

The steak bagel is so hard that it is inedible. They didn't include syrup with my daughter's…read morepancake platter so we had to go back to get it. Also, no monopoly pieces on anything that was supposed to have it.

Update Feb. 2, 2020 - 2 STARS. They have two drive thru…read morelanes, but had one closed off with orange cones. We waited in line about 15 minutes before finally getting to order. We placed our order at the menu speaker. She repeated the order back to us, correctly - a small caramel Frappuccino, a 6pc chicken nugget kids meal with chocolate milk, and a 10pc chicken nugget combo meal with honey mustard sauce. But somewhere between the speaker and the window, the caramel Frappuccino got deleted from our order because it wasn't on the receipt at all. My husband isn't one to make a stink about things, so he said not to bother trying to re-add it to the order. We were given the food and then passed it to the kids and told them not to open it until we got where we were going. Well, we should have checked it because once we got to our destination, we realized they messed up the whole order. Instead of 6pc happy meal, they only put 4 nuggets in her box. They didn't give my son honey mustard, but instead gave him bbq sauce. They were also out of chocolate milk, so we were given an apple juice box. Ridiculous.

I entrusted that they would get my order right so when they asked if I wanted my receipt I said no…read more(my mistake) and they proceeded to tell me that I had my complete order, again I entrusted they got my order correct so I didn't think much of it, upon arriving at my residence I noticed more than half of my order was missing so I called thinking they keep a track of their previous orders so I could get the rest of the food delivered but I was mistaken they just STOLE my money

I came in today, I've never had a bad experience with Whataburger in the past, especially this…read morelocation, however all my food was cold, it was definitely not fresh. They gave me a small fry even though I asked clearly for a large, they also did the same thing for my drink.

Let's just start off with the service. It took us 15 mins sitting in line waiting to order with…read moreonly one person ahead of us. When we got to the window it almost took another 5 minutes to receive our food. There were a few people inside but to wait almost 20 minutes in the drive thru is diabolical. Second, the breakfast wrap we ordered was so small it felt like a slap in the face to order. Make them a $1 a wrap if they're going to be this small. The taste was just fine I can't complain there but the portions and wait time were disappointing

Arrived at this restaurant to find several people placing orders that took a little while at which…read moretime the employee who had dreadlocks hanging all in his face took the order of the person in front of me he proceeded to try and fill orders and looked at me three times during that process. I waited 10 minutes before I left the location without placing an order.

Delicious food in a pleasant dining room -- great experience! The curds had a great pull, sweet tea…read morewas fresh and tots as well as the burger seasoned well!

I don't go during the height of meal times; that said, I am done with the employees of this…read morelocation AND done with giving chances that an order of mine will ever be correct. Fries: never hot; does anyone even salt them a bit as they are dumped from the fryer?? Burger: I've tried this FOUR SEPARATE TIMES employees !!! Light mayo, light mustard, no Freddy's sauce on it. Onion and extra lettuce, no pickle. Try 1 = I thought I accidentally got someone else's meal, it was THAT far off of what I ordered.- drive thru Try 2= no lettuce at all despite the order for extra- drive thru Try 3 = I want nothing on my burger but cheese, nothing. Then can I have the onions and extra lettuce in a separate container? ( I don't dare order condiments knowing that they will screw that up.- drive thru Pulled around and saw and heard both employee assemblers as well as the shift mgr be confused with my order. Still , I get no lettuce. Try 4 = Went inside specifically to order, say what I can to eliminate the utter confusion for everyone. Nope, get it and no lettuce; walked it up & politely requested what I had ordered. I did get it, as well as a large side of employee eye rolls. Employees pay NO actual attention; tf?? I am polite each time, do not act entitled, just want to receive what I ordered FOUR ATTEMPTS AGO. God bless the families that roll by ordering a pile of food bc I am done with getting home with food and disappointment that I did not order.

Fully Involved Firehouse is consistently delicious! Fast service, clean restaurant, and made…read morecorrectly! Hallelujah!

First time in years.... They now have a schar gluten free bun. Workers changed gloves and took care…read moreto ensure my food was safe. Great service, flavorful food, huge portions and reasonably priced! Yum

Great sandwiches! The business was clean and everyone was courteous. I got the club on a sub and it…read morewas outstanding. They stacked on the meat! I got the giant size and it was big! I had leftovers. They offer cold and hot subs. I will be back.

I dined here three times during my stay in Saraland. The sandwiches are good. The Italian is very…read moregood as is the turkey sub. The last two visits there was some type of tension in the air between the employees. You could tell there was some animosity. Not exactly how you want your employees acting in front of customers. This unprofessional behavior caused me not to return. For this reason they lose a star. Get your employees in line and you have the potential for 4 stars.

Always wonderful customer service and love the food we have been in the restaurant used door dash…read moreand pick up service we have always been happy with Mugshots and eat there more then anywhere

Great sales and service. Cassie was a great server and very attentive. We thoroughly enjoyed our…read moreexperience. Mugshots is our go to neighborhood bar and hangout.

I did something wild today' I went inside and ordered a Whopper meal and ate it. At a table. It…read morewas made to order (my way), fresh hot and tasty by a polite , well managed staff. Freestyle coke was out and they filled my cup from the driveup machine then immediately serviced the dining room. Great staff working this afternoon shift today! I enjoyed the clean dining room and good music reminding me of high school and calling this particular location "The BK Lounge!" 10/10 today's visit :-)

The drive thru staff is always fast and friendly. Very rarely does my order get messed up, but they…read morealways correct it when it's brought to their attention. The wait is never long and the food is always fresh!

Visited today around 2pm for a drive up order. I specified one burger with and one without pickles…read more The drive up was back to back busy despite the late lunch hour. Service was speedy and my burgers were fresh and made exactly as they should be. I was handed a bag first and told this one is no pickle! This was much appreciated! I did have to remind them about one forgotten item and there was a short wait, so this detracts one star. No matter the restaurant, check your bags. Service was pleasant and their drive up and grounds are super clean making for a pleasant experience.

My 10 piece spicy chicken nuggets and 2 spicy chicken sandwiches were cold and all 3 were as tough…read moreas leather. I will never order anything else from Wendy's ever again.