My wife and I usually love Arby's, and went out of our way to search for one during a recent road trip. We will never go to this location again. Soon after arriving, we were told they were out of roast beef, their signature menu item! The service was super slow (in spite of the six employees on duty), and some of the workers looked like they would rather be anywhere else. The entire place was dirty, which was unfortunate as the kitchen was completely open to customer's view. They waited till the trash was overflowing from the trash cans to empty it. Do yourself a favor and avoid this location. read more

This Arby's was an ethereal experience. The bathroom: so clean. The employees: delightful. The food: fantasmic. The ambiance: A good time. They had bell. read more

Arby's - Swiss and Turkey sandwich ! - Fast Food Near Me - Lebec, California

Excellent service, clean restaurant, and as always incredible food. My kids' new favorite restaurant, and I really want to recognize the employees that were working there Saturday night at 7. They went out of their way to offer excellent service. Thank you. read more

Super slow drive thru do not use. I have been in the line for 20 minutes and it's just 3 cars before me, I thought I was being smart not going to McDonald's. Turns out I could have gotten McDonald's and in n out before I get my food here. read more

The staff was very nice, but this was the dirtiest fast food restaurant I've ever been to. Flies everywhere and when I opened my sandwich, there was an ant running on the bread. Could not eat and requested a refund from corporate Arby's. read more

Brand new store, employees are not experienced or trained. Hardly anyone here, and the trash is overflowing and every table is dirty. The girl taking the order left mid order and just went to the bathroom... we had people behind us waiting to order as well. I have no clue what to say. Franchise owner? Investors? Either way it's obvious they don't really care. Food took forever, our order was wrong. No sauces, the dispensers were empty. read more

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Ordered a Brisket sandwich and my gf picked the crispy chicken. Both were delicious, the chicken was hot n' fresh. I just want to say thank you and God bless wonderful staff Michael. He provided wonderful service, made our day with his energy. Michael went above and beyond. read more

Service was great, looked short staffed. Probably should pay better to get people to work out in the middle of nowhere. Food was good. Looked like they only had 3 people working. Crazy! read more

Best jalapeño poppers are available here, piping hot with melted cheese & spicy kick too. We would get again!

Eric works behind the counter here and he is awesome. He told us about a cool online survey that I could fill out for a free dessert, he then offered to clean items off our table. Great customer service. When it came to the food I got the Hawaiian Smokehouse Brisket which exceeded my expectations. It had a great combination of sweetness from the bun with warm meat and cheese. The bathrooms were a bit messy for the amount of traffic that was there when we visited. If it weren't for the cleanliness of the restroom I would give this Arby's 5 stars for Eric's 5-Star Service. read more

Picked Arby's for a late night dinner on the way back home from San Francisco to San Diego: saw my fellow Thanksgiving travelers clogging up In-N-Out on Sunday and noped outta there. Service was nearly 5 mins slow in the beginning, but they at least acknowledged that they'd get to me, they appeared quite busy with near closing time clean up as well as a few other guests. Food came out pretty quick after I ordered anyway, and the fried stuff was super fresh, so no harm no foul. Was still hungry so made a 2nd small order, chitchat with some of the employees and some of them had been working all Thanksgiving weekend and/or pulling double shifts. Then after wrapping up, some still have to open up the next day. All the power to this Thanksgiving weekend crew, I appreciate your service and food that didn't take crazy-busy In-N-Out forever! read more

I went here because I saw a commercial and thought I would try Arby's again because I haven't for many years. I went for the bacon beef cheddar because they were on sale and looked tasty in the commercial. Just trying to order was a pain from the beginning. The gentleman taking our order seemed unable to help us for many minutes even there was no one else in line. He was also void of any knowledge regarding the menu as he couldn't answer the two questions we had. He also rang up our order wrong and gave us a free drink. But what makes this trip most memorable was the food. It was disgusting to say the least. The meat had to be at least three different colors. The bacon was old and overcooked making the sandwich feel like it had pebbles in it. This is exactly why I haven't eaten here in years and probably wont ever again. read more

Just waited 40 minute in drive through line. I have always gone to McDonald's, in N Out, etc when stopping at Tejon Ranch. My wife wanted to try Arby's on our way to our destination. I WILL NEVER COME HERE AGAIN. How is this fast food? What a fricken joke. Btw, we were only 5 cars behind the window where you get your food. EACH CAR took about 10 min! This is ridiculous. You just lost customers forever. Good job. PS-- we are still in line. Got so fed up that I had to write this review waiting in line. What a JOKE. read more

You rarely ever meet someone nice working the drive thru, let alone working at a fast food joint. Michael at this location was super friendly and provided excellent customer service. Thank you for being a great worker Michael! read more

Waited in line for over 20 minute with only three cars ahead of me. Got to the window, they're not accepting cards. Apparently there was a sign, but people don't always see these things. Employees need to let customers know. read more

A great Arbys. New construction, clean, friendly staff, huge bathrooms. Many of the Arbys in my hometown of LA are falling apart, so it's refreshing to go to one this good. Arbys sauce is delicious. Great pit stop on the way back to LA. 5 stars. read more

This 5-star review is specifically for the service we received from Ginger at this location. We were on our way back home from Bakersfield and wanted to stop at Arby's as it was one is the options in the area. I had never been before and was not familiar with the menu choices. Ginger took the time and explained some of the popular items and was super patient when taking our order. Her suggestions were perfect and the food was great. We would definitely come back to this Arby's location and hope to see her there again next time (unless she gets a promotion since she is so great)! read more

Travelling from San Jose to LA, and decided to stop by this place. Good food, nice workers, and very clean establishment. Thank you for the great experience. read more

Really lame service. Took 25+ minutes to get my order with only 2 customers in front of me. Since this is a freeway exit where people pull over to fuel and get food for a road trip their disorganization is unacceptable. One guy waited 25 minutes for a pastry read more

I haven't been to Arby's in forever but I'm glad I made the stop today. Not only is it cleaner than other fast food restaurants but it's food quality is far superior! The workers are also a lot more courteous and one of the workers even addressed my husband as sir. Such a rare thing with today's youth. Just wish there were more of them! read more

Great customer service. The employees were very polite and the food was good. Not often when all of our family of four are all pleased with our food. So happy I had to write a review. read more

Stopped at this Arby's for lunch on our drive to San Diego. I had the classic and my brother had the fish sandwich.The food was excellent, place clean & the service quick and efficient. Shout out to the staff and the manager at this Arby's for finding my purse and keeping it safe for me until we could pick it up a few days later. Thank you! read more

On or way back home from Monterey, we were looking for a place to stop to get gas and ha e lunch. We found this Arby's and decided to get a quick bite. We love Arby's, but let me tell you, after having the food from this location, I am wanting more. The roast beef was so good that I wanted to just buy a couple pounds to go. Roast beef was cooked perfectly! Never had I eaten a roast beef sandwich this good! Thank you for the good food! read more

I am a big Arby's fan and have been for my full 58 years. 30 minutes ago I received the worst service and customer care I have ever experienced. After asking for my money back three times and never receiving my food I simply gave up and left. Every employee in this restaurant should be fired. read more

Probably the best arbys I've ever been to. Staff was courteous and friendly. I made special requests for my meal (which fast food rarely does right, if at all) and they killed it. Clean dining area and clean bathrooms too. If you're figuring out where to eat in this truck stop area, I highly recommend the Arbys. read more

Arby's - Fast Food Near Me - Lebec, California

Excellent drive thru service given by Mike! Friendly, efficient and very much appreciated!!!

Really nice Caucasian guy at the window. Wouldn't expect great customer service at this place especially with it being located at a convenience exit for gas and a quick bite. Also most every other Arby's I've been to only gives 1-2 packets of Arby's sauce per sandwich. I ordered 2 sandwiches here and got 6 packets in my bag. read more

Love Arby's please open the dining room though! Very friendly drive through today!! The arbys sauce makes it the best and great curly fries read more

They greet you and it was pretty clean for a restaurant off the freeway. The cashier was accommodating and warmed up my turn over for me.

It says this location closes at 11 but at 9:59 they locked the doors once we were walking in. So rude & horrible. My daughter & family were hungry & excited to eat here. CHANGE THE TIMES !!! read more

These guys were awesome. Someone's shift ended so they left and didn't say anything despite the fact that she was in the middle of preparing our order. We weren't in a hurry and didn't even notice, but apparently 30 minutes had gone by, so Alex and Gurinder offered to remake our food fresh, and comp it. 30$ meal free because someone else, not even them, made a mistake. They're awesome and so is Arby's food. Don't be assholes to these guys, because they go above and beyond what is required of them. Thanks dudes. ~Krystal read more

Good food here no complaint good service good sandwich place . I'm always having to decide between here and baja fresh

Newer building, clean, fast service, quick off and on from Interstate 5. Highly recommended. Nefe is a great server, the whole team is responsive and friendly. read more

Waited 30 min in the drive through...if I knew it would have taken this long I would have just gotten in and out...which everyone loves

Oh man, Amazing service here! One in particular, his customer service was on point. Definitely deserve a raise. He needs to be recognized and I'm going to make sure he does get recognized. read more

5 five cars in the drive through..... 40 minutes and still waiting. Losing business left and right....sat at the speaker 5 min before they took our order. Hope they fix it read more

Awful experience:(....took 5 or more minutes for someone to take our order and when we got to the window.. no one came to window for about 10 min when they finally took our cash another 10 min for food :( on top of that no napkins or kids toy.. omg :( read more

The food and service is fantastic!! For brand new store, the employees are very experienced. The menu is very diverse and the prices are reasonable. read more

I think the worst service I have ever had. I just Order one combo meal and it took 33 minutes and it might have even taken longer but a guy that oder after me got his food and ask me what did I order and I said one meal. He said to the lady hey hey she has been waiting longer than us. She said what is your name and found the order and then I got my food slop together and fries were cold. A older lady standing by me was waiting too for like 10 mins and all she order was a chocolate chip cookie and got fed up and said excuse me like 4 times and said I only order a cookie. They had a whole lot of people waiting just as long as myself. Had 5 employees prepping the food. I never see. Nothing like it to be so slow. The girl making the sandwiches couldn't have been any slower like a sloth. One more thing general manager doing the cash register taking order never notice the orders not getting out. The whole staff acted as if they had no idea what they were doing. Will never go there again and we pass thru on our way to Disney often. Also one more thing the drive thru not any faster because we were in that line like 10 mins the car never moved so I went on thinking it would quicker. What a joke just horrible read more

Even though they were closing in two mins they still had a smile on their face and still so courteous..... thanks guys!!