This Chipotle was amazing !! We got incredible food and it was very fast. Shout out to Josh. He was kind, fast and very efficient. Coming back for more soon! P. S. Josh should get a raise ;) read more

I-5 south was closed and I was re-routed back north on I-5. I was tired and hungry from my long travel post-Christmas. I ordered a steak burrito with extra steak nothing extra except the steak. My burrito total was $19.27. The extra steak was $5.27. It was a good burrito but it's not food truck quality so it's quite expensive. The seating area was gross. The garbages were all overflowing and several tables were messy with spilled ingredients from other customers. I understand they may have been busier but they still needed to have someone clean the tables and empty the garbage. The bathrooms were decent. read more

Chipotle Mexican Grill - Steak Build Your Own Burrito - Mexican Near Me - Lebec, California

They took down all the drinks they didn't even have lemonade, they started to close everything down , the food they didn't even have any veggies or meat left they said they were not going to make anymore my response was it's not even 10:00 yet it's barley 8:50 pm .. pretty sad to see that your employees are going back to their old ways !!! Very disappointing horrible customer service!!!!! read more

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This place is terrible. First off, they do not have any sodas that work. The bathroom has chipotle napkins as the toilet paper, every table is filthy in the lobby. My daughter's quesadilla was dripping with grease and so soggy it was inedible. My bowl had hardly any ingredients and when asked to do double meat they said they didn't know how. The fact this meal was $61 was appalling. Then the guy had to nerve to find me in the lobby and say my card didn't go through. I had a receipt showing I had paid and they argued. I paid again and then checked my bank app, I was charged again. When we showed the man at the front he argued and said he'd call the cops, we told him to go ahead. Eventually he refunded. The worst food and service I've ever had at chipotle and Joshua should find a new line of work. I'm now across the street at a gas station to use a clean restroom and find edible food. read more

Honestly if I can give 0 stars this would be it... Came here on a Saturday night and there was a line going almost towards the door. First thing I noticed was that their lobby was trashed. Trash was overflowing out of the trash cans, ice was filling up the drink station, most of the drinks were gone and needed refilling it was a complete mess. I was waiting in line at 8:45 pm, they don't close until 10 pm so I figured they would have all the food out, this was not the case.. they didn't have fajitas, didn't have a lot of rice, no mild salsa, no vinegrette etc and they had to still be open another hour.. they told customer after customer they were out of stuff and the cook in the back was just cleaning the kitchen.. they weren't working on food or anything.. this was over an hour before closing.. I waiting in line for about 15min so it was about 9pm now and I hear an employee say they were closing the restrooms for cleaning. You're kidding me... I get that you want to go home but a lot of people are traveling and you're closing the restroom and hour before closing... Ridiculous.. Customers were rushing to use the restroom before they closed it... I finally got to the front of the line after 20min and there was only 1 person on the line the whole time.. I ordered what I could order and paid.. I also got two drinks and they gave me water cups.. I didn't think much of it but when I went to get drinks almost everything was out.. the root beer was just plain soda, the lemonade was watered down and all their in house lemonade was all gone and what I did get tasted gross.. Probably the last time I'll go to this spot.. it was horrible. Chipotle needs to revamp this spot. It has a lot of potential but management doesn't care.. read more

Chipotle Mexican Grill - Inside seating - Mexican Near Me - Lebec, California

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Steak bowl here at Chipotle it's worth to visit. If you are heading to 101 N coming from I-5 South you exit La Naval road after the "Grapevine" or the winding road of Fort Tejon comes a jewel in rough. They have the same generic theme of the store. Wide parking, but mam! You got to taste it to believe it! It's the best, for the 25 or more Chipotle that I've visited. There's more! They have an E- charging nearby. Employess are great too, they better be voted this place or give recognition for a job well done. I treasure the moment. thanks! read more

Chipotle Mexican Grill - Main entrance - Mexican Near Me - Lebec, California

Overall a standard Chipotle experience. I do wish they had more vegan options I think they could have a vegan meat option once in a while. Staff was fine and helpful. This Chipotle gets crowded if a tour bus parks near it so you might want to run from the parking lot to get ahead of them. Interior is the standard Chipotle, not too comfortable. read more

Employees are rude. The tool to scoop the portions of food into your bowl or burrito looks substantially smaller than any other chipotle I've ever seen. Don't waste your money here go to In-N-Out. read more

Inside food area is clean. Food is good nothing crazy. Limited staff so busy peak hours will be long wait. Bathrooms very dirty and multiple stalls r closed. No paper towels which is a big issue especially when u try to open door after washing hands. Luckily i had a napkin to use. read more

I had a chicken bowl with white rice and black beans, a dollop of guacamole, cheese, and lettuce. It definitely hit the spot. I followed that with a corona and a topo Chico. The staff was very friendly. And I appreciated that after a long drive today. read more

Chipotle Mexican Grill - Chicken, black, bean, white rice, guacamole, lettuce, and cheese bowl A topo Chico and a corona - Mexican Near Me - Lebec, California

Found a rock in my food. Googled it and apparently it's pretty common for Chipotle. Spoke with the checker, he said it happens. Other than that, it was packed. Surprisingly dirty for a chipotle, but the food was good otherwise. I assume it had to do with spring break as most of the kids looked college age. read more

Chipotle Mexican Grill - Rock from my food. - Mexican Near Me - Lebec, California

Everything was clean and the food was good. I was skeptical with the ratings but it was all good

For being in such a prime spot you would think it would be better prepared for the large crowds it's bound to have. The line was so long and they had one person making the food start to finish and one taking payment. They were out of chicken and out of pico. Out of napkins and out of toilet paper. The bathrooms were thrashed and so was the dining area. Not a clean table in sight. Also for some reason it was so hot inside as if the air conditioner wasn't working. Probably the worst Chipotle I've ever been to. read more

TRUST THOSE WHO YELP REGULARLY... These kids working here have NO sense. 25+ people in line and ONE person taking orders. The person at the register is simply standing there watching orders being prepared. The [apparent] manager wasn't any better; found him in the bathroom emptying trash, and watched him walk right past a clogged sink. No work ethic amnext door. THEN... they screwed up my order and wanted to charge me for their mistake. Go to the MX place nextdoor or one of several other options. Do not recommend read more

Chipotle Mexican Grill - 25+ people in line and ONE person taking orders. #busines101 - Mexican Near Me - Lebec, California

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This was a convenient place for us to stop for lunch. Everything was in stock and we were able to put in our 3 orders quickly. Plenty of seating available, both indoors and outdoors. read more

Terrible service Manager on duty doesn't care about line Taking sweet time doing nothing Do not come here read more

1 Star - Worst Chipotle Experience Ever Absolutely the worst Chipotle I've ever visited. I arrived 2.5 hours before closing and had to ask twice if they were even open--the staff finally said "yep" and then continued to ignore me completely. They were out of salad lettuce, regular lettuce, dressing, Coke, and Diet Coke. The place was filthy--ice piled up under the soda fountain and every table was dirty. The employees were unhelpful, uncaring, and totally disengaged. No one seemed concerned or willing to improve the experience. This location reflects very poorly on the Chipotle brand. I expect far better from a national chain. read more

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It's just your typical Chipotle experience, except this location is always busy because it's right off the interstate freeway and it's a major road stop at the Tejon Pass. Expect a long line at most time of the day. The bathroom is impossible to keep clean due to the number of customers going through this restaurant. The trashcans are always full too for the same reason. The food tasted fine, but it was a quick lunch before we dove back into the maelstrom of LA traffic. read more

Chipotle Mexican Grill - Mexican Near Me - Lebec, California

Food was ok but damnnn the eating area was disgusting. We had to sit all the way in the back to eat. We actually found one tea with those actually clean. Then I decided to go to the restroom Wow very disgusting. Super dirty no toilet paper so I had to use the toilet liners or whatever they're called. Sorry too much information lol. Fortunately, I'm passing through so I wouldn't come back or recommend this place. Just go to In-N-Out. read more

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I understand this is a horribly busy location with probably some grumpy costumers as it sure reflects on the staff. The food was actually very good. They ran out of fajita peppers. (No problem I understand it's busy) I asked to wait for them and he said no, he won't have any , anytime soon. Um ok, I heard the other worker say 5 minutes but ok whatever. My big problem was at check out and being charged for someone else's tortillas, extra meat and guacamole. When I tried explaining to "Karen" literally the receipt said "host:Karen" and boy was that accurate... she told me I already paid and it's too late to fix it. So instead I said "since I paid for it already can I get the side of tortillas and guac" and she said no. I let it go and just said ok and let as it wasn't worth it but it's still technically thief and don't appreciate it. I contacted chipotle and they said "sorry" that was it. read more

Chipotle Mexican Grill - "Karen" and my extra charges for food I never got - Mexican Near Me - Lebec, California

I went to Chipotle for lunch today, and when I opened my bowl and found some weird grey chunks around the cheese. There was also a large chunk of cheese. After some research, I confirmed that it was mold. read more

Chipotle Mexican Grill - Moldy cheese!! - Mexican Near Me - Lebec, California

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There was a long line ahead, employee thanked us for our patience. I think what really ticked us off was how stingy they were with everything to have a completed bowl like I have eaten at every other stores. After seeing how little they gave to customers in line before us, we were prepared to ask for extra. They barely gave rice, cheese, salsa, corn, and lettuce before I asked for more. I think stores do this so they have less things to prep and have a longer supply. Which ultimately sucks when you're used to a fuller bowl at other locations. I think they also had a supervisor there, he was just standing and watching his employees work through a long line. Personally, if he had taken the initiative to jump in to do more prep or helped with orders, the lines would've been a better flow. I think most people who come here are looking to get in and get out as soon as possible as they are road tripping. They have luggage's in their cars and most likely looking for a quick meal. What i liked about this location was that they had plenty of seating inside and outside. It was also the most refreshing food in the area, so I can see why it's super busy. read more

Chipotle Mexican Grill - Bowls with tortilla on the side - Mexican Near Me - Lebec, California

Worst Chipotle ever. 2 1/2 hours before closing. Out of salad lettuce. Out of regular lettuce. Out of dressing. Out of Coke. Out of Diet Coke. Filthy. Ice piled up 3" high under the soda fountain. Every table dirty. Unhelpful, uncaring employees. Really speaks poorly for the company. read more

If I could rate this 0 stars I would. The service is TERRIBLE. Along with the drinks and food. There are about 5+ employees just when working the burrito bar. And not a single one is nice or makes eye contact. I asked for a small cup and the employee gave me attitude for asking nicely. With all the employees working, you would think it was a clean environment. Almost every table was filled with used platters and napkins and the drink station was covered in ice and straw wrappers. I do not recommend this place for a quick stop for food. Might as well go to Panda Express across the street read more

First off let me just start by saying I love chipotle and eat it all the time all over the country since I travel for work and never once in over a decade of eating chipotle have I felt inclined to write a negative review but today's visit was unfortunately bad enough to take the time to write this review. Elis (Chipotle employee) was extremely unhelpful, rude, and gave me a very unpleasant experience all around during my visit. I highly suggest avoiding visiting this Chipotle to everyone and anyone until they get some better management that cares more about the customers satisfaction & dining experience. read more

This location is filthy. Tables and floors are SUPER DIRTY. Bathrooms are disgustingly dirty. Pets should not be allowed. Dog hair flying in the air, GROSS. I do not recommend at all. read more

OMG. Burritos Are So Small and expensive... mucho, expensive, poquita comida booooooooooooooooo

Came here as a pit-stop while our car was charging. Noticed there was a new meat option so of course I wanted to try it out hehe. I also put everything on my bowl, always gotta pack it to the max. The service was quick and efficient. Very beautiful interior and seems like a busy spot since there were a lot of people coming in and out. They unfortunately had a few of their sodas out such as their sprite and coke. But they did have agua frescas and lemonades that were available and yummy. I'll admit I did not expect the carne asada steak to be massive cuts of meat. They are huge!! And a little over cooked... I had a hard time chewing and swallowing the meat. Next time I would just order the normal steak. I was really excited to enjoy this new steak option but it could've just been the location since the images displayed the cuts differently. Despite that, chipotle never disappoints (unless you order online) so it was a filling meal for this road-trip. read more

Chipotle Mexican Grill - Mexican Near Me - Lebec, California

This review is for the food and not the service. The service was excellent, but the food was so bland. We stopped by here on Thanksgiving weekend on our way back to the Bay Area after visiting family in SoCal for Thanksgiving dinner. Personally, this is only the second time eating their food. I swear the first time was better. Why is their food so pricey and yet less tasty than Taco Bell or actual Mexican food? Is it because it's supposedly healthy? I think this is my last time eating their food. I never had Mexican food that I had to "force" myself to finish so that I don't waste money. Is it only me? I'm sticking to genuine Mexican food from now on. It could be this location. The meat shouldn't be so flavorless. I had the smoked brisket and barbacoa mixed. read more

The portion they give here are ridiculous .. Im done with chipotle..basically they just give you all rice and lettuce read more

Bro, yall can check my reviews I do real reviews so take this how you want to take it. This the first time in my life I been to a chipotle and watched a server scoop me 4 little pieces of chicken and looked at me like that was enough. I asked her is that it ?? She said "yes anything else ?" The fact that she was plus size made it more puzzling like I know your big ass ain't going anywhere and accepting 4 tiny pieces of chicken as a scoop. I swear I thought this shit only happens online but for it to happen to me I couldn't do nothing but laugh and pay for a scoop of steak as well. Save your money and don't go here bro. read more

Ordering my bowl they tell me it will be 5 to 10 minutes for chicken I said I will wait the employee literally rolled his eye and threw the bowl away. I said ok cool. Then I get to check out they are out of chips. How can we be out of all of this?! As I check out the poor girl in front me tries to pay for her side of guacamole with a 20 and they say we cant take that we don't have change, card of exact change only. The poor girl didn't have exact change or the card, so I paid for her guacamole which was 3 dollars but I only had a 5 so I donated my 2 dollars to the worst chipolte I've ever been to. It's also completely fithy and to top it off they had terrible diet coke and that's my favorite damn part. Go someplace else on this stop read more

Went here yesterday will never go back the owner of this place is a complete total rip off when you ask for a steak bowl they give you teaspoon portions for top price order a bowl with just double meat if you put this meat on a hamburger bun you couldn't cover the bun and they charged 20 dollars for it the employees look like a deer in the headlights when you ask them what's going on with the portions and they just looked at you I don't think they could even spell chipotle. Complete rip off they should just go out of business read more

We've stopped here on trips to/from LA, using preorder to save time. Last night we found every table filthy, bathrooms disgusting, drink station in disarray and trash overflowing at 8:30 pm. It was clear nobody had visited the dining area after the earlier dinner rush, and no employees ventured through while we are our food, even though it was very slow at 8:30. Won't be back. read more

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So many things wrong with this place. Not sure if they're perpetually understaffed or the staff is terrible or both. I put in an order for pickup about an hour ahead, not ready when I got there 10 minutes after scheduled pickup. Waited in line to get my pickup order served. When the person creating them did it they only saw the first order listed and I had to correct her that I had other dishes ordered. They quickly slapped together the orders, later when we go to eat I realize they forgot my guacamole side order altogether. Also they ran out of forks, at 4pm on a Sunday. There wasn't one table without some kind of trash on it. read more

This place fucking sucks and wouldn't give me the correct order time and refusing to work with me causing my food to be cold. save yourself from this place and get panda instead. read more

Bunch of idiots working here. How do you mess up an order that has all the ingredients written on the label and put sour cream to that order for a person that can't have dairy!!??!? That's a BIG mistake!! I see why this place has terrible reviews. Fire all the online order idiots that clearly can't read nor make a damn burrito which is the easiest thing in the world! read more

I walked in there and all the workers looked at me weird. I went to the counter and I ordered a cheese quesadilla kids meal and when I was going to get my side, I got chicken, rice, and beans. He then said that chicken hosts extra, and I said ok, even though chicken never costed extra at any other location. I never come to this chipotle by the way, I'm on a trip. Then when I went to the checkout line, she told me my total was $10.28. The kids meal is five dollars. How does that even make sense? I then check my receipt and it says that I was charged for extra chicken which I never asked for and a takeout fee, which they never asked me if I wanted take out or for here. The register workers name was Yadhira, and when I asked her about this, she kept trying to blow me off and was just saying that she heard me say extra chicken even though I never said that. They didn't even give me extra chicken. When I was walking away, she then rolled her eyes at me and I saw it in the corner of my eye. Every time we came around, she would look at the guy serving us and they would start smirking or laughing, and then sigh. This is unacceptable behavior. My friend after me got the same thing but they charged her three dollars for extra chicken even though she never ordered extra chicken and charged her for a takeout fee. Do NOT come to this chipotle... read more

Chipotle Mexican Grill - This is a photo of my receipt - Mexican Near Me - Lebec, California

Food and service were great Spot was clean along with the bathrooms. Would stop here again read more

Telling customers exactly what you don't have. I was told they were out of cheese, guacamole, and a certain meat. Proceeded to order a salad bowl and at the end before paying I asked for a side of sour cream and vinaigrette and was told they were out of that too. So then I asked for some lime/lemon juice and a side of cilantro to make a dressing of my own and was told they couldn't do that, which I've gotten it before from other locations. Just rude to not accommodate the paying customer when you are out of so many items. If that's the case just close early and restock. Very unhelpful employees. read more