The worse store, manager was so rude and he did not care about the cleanliness of the location, 7:30 PM and No GUACAMOLE....

This place is terrible. I love chipotle so I stop here whenever I travel to the Bay Area. I have tried this place at least 3 times and every time I am horribly disappointed. The last time I was here I got the wrong order which I couldn't even eat (I'm gluten free). Today they got my order right but it was about half a bowl. read more

Chipotle Mexican Grill - Half empty bowl - Mexican Near Me - Lebec, California

Friendly, generous and funny employees, excellent service and great tunes. Would recommend!

The turnaround in recent months at this restaurant is nothing short of miraculous. At one time, this location was to be avoided at all costs. Today, the management clearly knows what they are doing. The service is prompt, the dining room is much cleaner, and the haughty indifferent attitude has been replaced by kindness, speed, and hustle. Bravo! read more

Workers acted like they didn't want to be there. As they were cussing with each other and not being professional. We got there at 8pm when they close at 10pm, and they barely had any food left. They also didn't want to make more guac or probably anything for that matter. Place was dirty. Trash was wayyy over the top. Just messy all around. Definitely not worth going into that location. read more

DIRTY!!!!! Every trash can overflowing! All tables dirty. Bathrooms dirty with trash everywhere

Just left this Chipotle and it was the dirtiest Chipotle I've ever seen. Most of the tables were unclean and the bathroom was even worse. No toilet paper and the trashcashs overflowing in the bathroom and in the restaurant. I would not recommend coming to this location. I told the girls at the register there was no toilet paper and they pretty much dismissed me. Don't go here. read more

As you know customers service is first priority. One person serving customer and other employees doing other when they know 14 customers in line they must first serve customers read more

We went for there 9 pm and they already closed no more food to serve. No wonder Panda Express so busy

There are so many options at the grapevine, I'd suggest going anywhere else. We waited in a 20 minute line to order, which wasn't their fault, but when we finally got to order the staff was unfriendly. When rolling up my burrito, they rolled it into a ball with the food bursting out of the tortilla and dropped it in the bag. I could barely eat it without everything falling out. The place was also very messy with napkins and food all over the floor. Won't be coming back here. read more

I went there and was devastated with there portions. Man them bowls cost almost $13 and they gave me a bowl to feed a singular ant. Never coming back to this chipotle location read more

Worst Chipotle ever. And I love Chipotle. Waited in line for 35 minutes to order a carnitas bowl. Well they don't have any carnitas. ( a sign would've been nice to let me know before I wasted my time waiting) and they wouldn't let me taste the other meat to make sure it wasn't too spicy and they wouldn't let me so I left empty handed. The staff was also slow. Don't stop here unless The restaurant was also dirty and tables needed cleaning. read more

For a Chipotle I would have say this location is below average. The place is clean and what you would expect of a Chipotle. But service was a little slow, i.e. there was a large line but only one person was serving though there was a lot of staff. I ordered a Veggie Burrito which is supposed to have Fajita Veggies but they did not put any in. When I asked for it they went to the side and found some and put in just a little, even when I asked for more. I am glad I ordered in person because I think if I ordered online they wouldn't have put any in. read more

Hey Manager, for better use of your labor, I would suggest having the employees standing around to do something useful, like refilling/cleaning the line. Also, base is really important, how could you run out of rice? Please have your employees clarify with customers that way you won't have mess ups which results in food cost. read more

Out of carnitas, out of fajita veggies, out of tortilla chips, out of forks, out of lemonade but you find none of that out until you ask for any of them. On top of that, small portions (maybe because they were running out of everything) and not very clean throughout the restaurant. I'll skip this for in n out next time. read more

We stopped by and they were out of: crispy tacos shells, corn salsa, guacamole, lettuce (!) and chips. It would have been nice to know this before we started to order. Since they were out of taco shells we figured we'd just get a bowl with chips on the side. This was the saddest looking and smallest bowl I've ever seen. Probably the worst $9.20 we've spent at Chipotle. The workers seemed annoyed that they had customers. read more

Store was filthy,out of stock at soda machine area, and they were out of Guac. Very disappointed but overall very friendly staff.

Been here 3 times we are vegetarians and everytime we wait in a line around corner to get to counter NO BROWN RICE LEFT, NO VEGGIEs... always out what is going on with this chipotle they run out of everything! read more

This burrito sucked it's the size of a water cup and they had terrible service and when I went to change it they said no you had to say when we were making it. They act like the portions come out of there pay checks. JOCELYN Was the one who gave me half a scoop on everything. Worst chipotle out of the bunch they do this on purpose and scam you and also to not make more food and stay lazy.DONT COME HERE. These employees should be trained again. And the bathroom sucked toilet paper almost out and black stuff on the floor as well as piss.And a cherry on top they get paid 20$ an hour for doing all that is crazy.GO TO IN N OUT 10x better read more

Chipotle Mexican Grill - Burrito - Mexican Near Me - Lebec, California

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This review is not about the quality of the food as it was pretty good. This is about the cleanliness of the restaurant on Sunday 7/22/2024 at 4pm. I see another guest posted 1 month ago and my visit a month later was practically the same! The guy who made my bowl was great, the cashier seemed like she hated being there. The restaurant was busy, but had seemingly enough employees, just about every single empty table was dirty, saw many bussing themselves. I did find a 2 seater though. Drink area filthy- napkins were scattered all along the counter, and napkins holders were empty as were forks. I just used a spoon. I did tell the cashier so she could refill but I heard people after me mentioning it and went to counter, I guess she got the hint 10mins later. The ice tray was overflowing and spilling onto the counter. The floor of the entire restaurant was a mess. The women's bathroom here was disgusting, there was 1 stall that had urine in it you could smell when you opened the door. It looks like it can't be flushed. I almost barfed up my $13 bowl. There was also no TP or paper towels. During the 30 minutes we were there eating, no one swept the floors or cleaned the bathrooms. On a good note, the food was good and the 1 of 3 employees was friendly and the bowl was tasty. This was just a quick stop on our way back from a road trip, first stop at this location & likely the last. read more

Had their chicken bowl with guacamole and sour cream and the food was okay. I also had a side of their hot sauce and it was a perfect combination with my meal. read more

Chipotle Mexican Grill - Mexican Near Me - Lebec, California

The owner was pretty nice. Welcomed us in as we entered. The people serving the food were nice as well. But they skimped on the food. Tiny portions at this chipotle. The server on purposely shook the spoon to drop some chicken, the rest of the ingredients I chose were just given in tiny quantities. read more

The chicken was extremely burnt, tough as a rock, they ran out of most things but most employees weren't even cooking. Next the service was bad, the cashier was rude for no reason whatsoever, and the entire restaurant was dirty. read more

The health department needs to take a look die at this place since the manager didn't want to come even look at how dirty her seating, floors and overflowing garbage is. Get it clean for the health and safety of your customers or I may have to call them myself, and please wipe down the doors, they are awful-just wow! read more

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This Chipotle is disgusting! Food is all over the counter; dirty all around! Please clean and disinfect your floors, walls, tables and chairs! read more

Stopped here during a road trip. There is plenty of seating inside and some seats on the outside. Typical chipotle food and nothing special. Asked for a water cup and was told they don't give out water cups anymore. Only sold water bottles. read more

Shit portions, no forks, no hot sauce, no vinaigrette. Disappointing experience normally really like chipotle

Hands down the worst chipotle I've ever been to. The protein portion was definitely lacking. The way my burrito was rolled was super lazy and it was half the size of a typical burrito. Aye chipotle can I get a refund or a free meal cause this was totally unacceptable. Other than that the facility needs upkeep. Tables need wiped down and trash picked up. Beverages spilled on the ground. read more

I love chipotle but damn. This was a disappointment. The worker added very very very VERY little portions. I asked for extra sour cream because like girl, I want my sour cream. And she gave me the rudest "huh". i repeated myself and she barely gave me any more. I was mad. Don't play with my sour cream. read more

the restaurant was very dirty, food all over the floor and under the tables. they were out of pico and forks. the employee went to refill the ice machine, dumped the ice on top and used his bare hands to put it in the machine. read more

No Stars! 6 people in line and nobody helping, it took the guy like 2 mins to put on his gloves. Waited for the cashier to ring me up for at least 2-3 minutes. Then, I ask cashier (her) for water and she says there's no water cups. Instead of giving a small cup she just stared at me until I left. Service wasn't good all around and workers have no customer service skills upfront. Lucky I had to give 1 star. read more

We were pretty disappointed with this location. First time to not enjoy our Chipotle bowls. The beans and rice were undercooked. Meat was dry. Mild sauce was super dry and the customer service was subpar. It was like pulling teeth to get straight answers about options. There were no forks and the normal hot sauce options. We saw a guy checking ice levels by taking the lid of the ice machine and dipping it IN THE ICE. Again, very disappointing experience and do not recommend. read more

DO NOT EAT HERE We stopped by here on the way back home to LA. First of all, the restaurant is filthy. There's napkins all over the ground, the tables are extremely dirty, the fire alarm is malfunctioning so there's constant beeping (pretty sure that's not safe), and the area to get utensils and drinks is a huge sticky mess. Second, the workers have no idea what a burrito is. We ordered a salad and a burrito. For the burrito, they literally squeezed the life out of it as they rolled it into a fat round ball. All the juices were dripping out of it and it was NOT a burrito. As for the salad, they were short on rice so instead of asking me if I wanted to wait for a new batch of rice, they scraped the bottom of the container and gave me less than a scoop. My bowl was half empty by the time they were done filling it. We waited about 25 minutes to even order and the food didn't taste normal. The lettuce had a bitter aftertaste and made me question the whole meal. I will definitely never eat here again. They really need to get it together because I normally love Chipotle but this location does not meet the minimum standards. Do better. read more

Very clean restaurant and the lady who helped us had fantastic customer service! Food was great as always!

I arrived 45 Mins before closing and they were out of everything. Literally nothing available and not making more food. All bathrooms were already shut down too. Obviously employees don't want to work here and just want to close early. read more

I placed mobile order because I live a little far, someone had took it, which obviously you can't stop right. I went in, the place was busy but clean and well stocked, but my food wasn't there. I spoke with Isaiah and he helped me out right away without any complaints or even a face of annoyance. Thank you Isaiah for doing customer service so well, you are an asset to this company. read more

Terrible service we were there at 8;30 and they had no food because they were closing at 10pm . They are so dirty messy disgusting.

Absolutely wonderful experience. Came with wife and two kids. They had our order completed in less than three minutes, the food was great, and the employees were courteous. Definitely starring this location and coming again next time we are down this way! read more

Me and my family went in and it was packed but going pretty fast. When it was our turn, i ordered 3 kids quesadillas (just the quesadillas, not a meal) and the worker gave a disgusted look. Then when him and another worker went to make them, they put HALF of what they are supposed to. i didn't say anything because it wasn't worth it and i didn't want to hold the line. They also charged FULL PRICE on all 3 even though i got no sides. maybe it's just the one i go to at home but they have Never charged me full price. But the food is good so +1 star for that. read more

Great service! Ordered via mobile app and the food came out right on time. Clean dining area and friendly staff! read more

Chipotle Mexican Grill - Chicken bowl! - Mexican Near Me - Lebec, California

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