great servers with great attitudes. they gave me extra lettuce as well :). The restaurant is big and cozy

Very poorly managed, corporate needs to step in and save this location,we stopped here at 4:00 pm on a Friday, the were out of chicken and chips, the response we got was they ran out. The portion amount of meat I received were below average for chipotle. read more

All of our meats were too salty... that's chicken and beef. I've never not enjoyed my "healthy" food so much, so disappointed. read more

Line was almost out the door and moved very slowly. The soda fountain dispenser was also on the fritz and seemed to be out of syrup for each product. No veggies available for burritos. Fairly clean. read more

Horrible!!!!! Female black hair fake eyelashes and braces, gave me a lettuce that was all wet in a bowl with water like what the hell!!! Told her i didnt wanted that lettuce and she literally grabbed the bowl with watwr and lettuce and poured it over brand new lettuce and gave me the old one. Like do you have issues? I will never go back to eat wet lettuce again. read more

20 people in line, around 6 employees in the store but only 1 serving. So it took 20 minutes and then when I got to the cashier the computer froze. So they had to reset it which took another 10 minutes so I asked if I could get a discount and they said no sorry. Never waited that long in a Chipotle before. read more

Stay away! Filthy restrooms! Stopped here at 3pm on a Monday. The area is busy as they have a Tesla charging station next to the group of eateries located here. We intended to buy something to eat and use the restroom. The bathrooms were hideous--the handle on one toilet was broken & non-flushable, there was an inadequate supply of toilet paper, one soap dispenser was completely broken & the other was empty without soap. The bathroom was disgusting. We didn't bother to eat. If the bathrooms were that poorly maintained what does that say about their kitchen? We love Chipotle but this one is poorly maintained & managed. They need to hire some additional help, make necessary repairs & maintain the restrooms in much better condition. It is a very poor reflection on the chain. read more

Horrible location. Worst chipotle I've ever been to. Inside and exterior were beyond dirty. Bathrooms were disgusting. They were out of multiple items when we went. The chips were stale. How can you expect to charge so much for food that is less than acceptable? Workers were rude. Probably will never go back to Chipotle because of this location. read more

Server touching food, food containers, counter tops, pens, no mask, droplets visible going to the food will have to skip this place in the future read more

10:40 am now and sign says they open at 1030am. Line outside waiting to open and staff inside just cleaning tables. People just started to leave the line. Horrible none service read more

Out of rice, lemons. beans, etc. Ridiculous. On top of that the kitchen and prep area were super messy. Still 30 min from close it looked like they we just trying to close out asap. Worst Chipotle Ive evwry been at read more

You'd expect consistency at fast food chains, but unfortunately this was the worst Chipotle I've been to food-wise in a long time. I had a sample of their cauliflower rice, and it had way too much lime. It was extremely sour and tart. I opted for the white rice instead, and while it was better, you can still very clearly taste the lime. Whoever is prepping the food needs to ease off on the limes. The fajitas were also undercooked: the onions and bell peppers were basically raw. Lots of better fast food options in the area for those driving up and down the 5, so do yourself a favor and skip this Chipotle. read more

This place was garbage. We got there at 8pm, line was long, waited about 15 mins. When we got to the front to order they told us they were out of white rice and only had brown rice. I asked if they would be making more and they stated they were "all out". I asked them if the could replace with something else and a smart mouth guy in the back said I could add extra lettuce. Every employee inside was rude and had a smart attitude. Never coming back. read more

Stopped by here for lunch on our way back from LA. There were not many customers when we went. And service was below average here. And there was some kind of sale going on inside. We ordered 2 chicken burrito bowls and a chicken quesadilla. Food was on par with other Chipotles read more

My review is similar to another complaint maybe it's the shift that works this time of night but I purchased a salad and I prefer extra onions on my salad they clearly were out of onions and like another reviewer stated it's close to closing time so I doubt that they would prepare anymore so I kindly ask if it I could not get charged for guacamole since they're out of onions. Of course they wouldn't agree. Something simple to satisfy a customer that wouldn't hurt especially since they're closing. Chipotle at 5602 Dennis McCarthy Dr. Your service suuuucks!! It's Friday night you have many people traveling and you're along one of Californias busiest freeways, before you close and concerned about clean up make sure y'all are able to serve and satisfy every customer that walks in that door. Pressure look forward to your food just to be disappointed with you not having it. Work on that. read more

We stopped in this area to charge our car. We needed to use the restroom and get dinner. It was busy with a long line almost to the door when we walked in. The store was poorly kept. The tables and chairs were dirty and trash over flowing. The bathroom stalls were not stocked with tp and seat covers. We decided to go elsewhere. read more

Horrible experience. They were out of corn and pico de gallo. The guy behind the counter was unfriendly and gave me the meekest serving of steak. I was very disappointed in my meal. read more

Waited more than 30 mins in line to be told they were out of Black beans, corn, salsa, fajitas (perhaps more items which we didn't ask for) The staff wasn't even making an attempt to refill their stations. Rice was undercooked, my wife threw most of hers away. Staff was confused and kept mixing up orders. Trash bins were overflowing, no one bothered cleaning them. Rest room was a mess. Worst chipotle location. read more

So far so good. No complaints. It's Chipotle. Easy grab and go food. Service is good.

The food here was delicious. We have the vegetarian options: beans rice and tofu mixture with spaces, the corn salsa and guacamole. The burrito bowl is a good amount of food and tasted very fresh. The service was excellent and friendly. We would definitely come back next time we're heading through this area. read more

Chipotle Mexican Grill - Vegan options are very tasty. - Mexican Near Me - Lebec, California

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We were on a road trip and due for a food stop. Chipotle was on the horizon so I ordered on the app and when I got there, the place was packed! The line was long and people everywhere. I made it through the door and see my one lonely bag with my name on it sitting on the shelf just for me. Yay! read more

I should have read the reviews before I came here! I have been here before and was a wonderful experience but this time it was terrible! The restaurant was very dirty and the employees weren't as friendly as before when I was here last! Maybe different owner or management but not happy this time! A simple smile would be nice but it seemed like everyone was having a bad day! I won't be going here again and it was my favorite spot to stop on my way from Fresno to Los Angeles. Please do yourself a favor and go somewhere else as many other options with employees happy you are there. read more

I have 2 different carnitas order, 2 people were trying to help me - did it help? NO! This location is so in a freaking hurry my orders were totally messed up. 1 ask me, salsa? I say, yes to him but she (other person helping me too)also add SALSA but I DO NOT WANT IT on mine. Then, i ordered chips and quac I got salsa coz she asks me mild? I said yes not thinking i am paying for quac and chips. So i got charged for 2 carnitas then I HAVE to insert my card again for. Seprate charge for just quac for $2.52 she gave me receipt for quac but not for main order. WHAT A FREAKING MESS!! To top it all my other order had NO CARNITAS!! Good we ate there coz if we drove away to eat in our car I'd be livid!! My husband had to walk back w the covers where they write what's inside the bowl to prove -- hellow this are the same but NO CARNITAS on one! Moral lesson: 1) SLOW THEM DOWN and refuse 2 people helping you AT SAME TIME 2) check your orders before you leave 3) so is your receipt. Puhleeeezzz, we understand there is a line SO GET OUR ORDERS RIGHT after lining up!!!!! Do not rush and mess up our ORDERS! read more

Was on a road trip to Paso Robles with some friends and passed through Tehachapi for lunch. I ordered carnitas at the Chipotle and everyone else ordered the chicken. I was the only one that got sick and had to miss our wine tasting trip the next day. We all had the same thing for breakfast and dinner so this is more than likely the cause. Also, the walkways were not cleared of snow so it was also a safety hazard. I'll think twice before going to another Chipotle. read more

I'm so glad I found this Chipotle on my drive up to Fresno. It's on the north side of the grapevine, but off the freeway a bit. I love the fact that the meals, whether a bowl, burrito or salad, are good portion and filled with healthy foods. The "food with integrity" theme is so nice to hear. I just hope they're able to maintain that. I enjoy getting the bowls whenever I eat at Chipotle. They are good sized and are served with your choice of rice, beans and protein. You then can choose hot or mild salsa. I typically ask for all of them. It adds to the flavor of the meal. Top it off with corn, lettuce and cheese and you have a perfect meal! Service was friendly and quick. Keep on Yelp'n! read more

Chipotle Mexican Grill - Chicken and barbacoa bowl w lemon cilantro rice, black beans, all the salsas, cheese and lettuce. - Mexican Near Me - Lebec, California

They didn't have steak or Carnitas. Shitty service. Staff not communicating. All the tables were dirty.

Party of 4 @ 8:30pm On our way from Los Angeles to Fresno and we're ready for a bathroom and food break. Chipotle was what we wanted and one friend in the car had stopped here before and led us to the restaurant. Easy parking. Walked in and stood in line behind three people. The people taking orders were quick! The girl working the register knew her stuff too. Friendly and patient all of them. Our orders were taken one by one. My friend asked for a little more cheese and she got cheese and a generous amount. We're not used to this because our local Chipotle barely gives you the essentials for your bowl, burrito, or salad. And if you ask for a little extra of something, you may get a teaspoon added. *sigh Four stars because the bathroom could have been cleaned up. There were paper towels on the sink and on the floor. read more

You know when they say it can't get any worse? Well it can if you come to this Chipotle location. We tried to order by phone and they seemed very annoyed. They wanted to know how much we were ordering before they decided to take it. My wife placed an order and we drove to go pick it up from our lodging. after waiting in line I got to the counter and I was asked if I could be helped and I told her I was to pick up an order for my wife and she threw up her hands like "what the hell do you want me to do about it?" Finally picked up the order and drove back to our hotel which was just two miles away and only to find the back was leaking and ripped at the bottom. Turns out my burrito was folded in half like a taco for the most part. I would have taken a picture but I was still pretty hungry and I ate it before it fell apart but I got a picture of the bag ripped on the floorboard. read more

Chipotle Mexican Grill - I recommend bringing a plastic bag to put in the crappy bag that they give you if you enjoy a clean car - Mexican Near Me - Lebec, California

Rude! Employee was rude. I also asked for a side quesadilla, because my son only wanted one quesadilla. We eat often at other chipotles, they have great serves and we get multiple side quesadillas. I will not come back. read more

YOU WILL GET FOOD POISONING HERE. POOR SANITATION, NOT PROPERLY COOKING AND KEEPING FOODS WARM, AND MORE. AVOID AVOID AVOID. I went in at around lunch time and 1/3 of the menu items were empty. I asked if they were making more soon and the lady behind the counter says "no it's too slow. We're trying to finish what we have". I'm starving, so I grab a scant bowl with what's left and head out. In the car, I open it up to find the food was room temp cold. Not chilled, not warm. I didn't know better and I'm famished so I eat it and proceed to have the worst food poisoning experience of my life. Doing more research, I learned their food was not being heated which is a massive health code violation. I spent over a week trying to contact chipotle for a refund and to inform them of this incident. On 4 separate occasions I shared my experience and every time my call was ended abruptly. No record of my previous complaint, nothing. Feels like they're trying to bury this really dangerous incident. Chipotle - I unsuccessfully tried multiple times to inform you. You didn't want to listen. Customers need to know. read more

Staff not friendly, I felt like I interrupted their private conversations when I came in. The adulchildren working here need a manager. UPDATE: Stopped here last night about 7:30pm. Pathetic attitudes of the staff here. Paid for Guacamole and Chips, only got chips and we didn't notice until we were 10 miles up the mountain, NO GUACAMOLE!. My Carnitas burrito was a Rice Burrito with about a tablespoon of meat and Guacamole. The manager there was sitting at a table by the entrance sorting out their tip money. Strange when the place is full of customers. Maybe they should be making sure the orders are correct. read more

What type of franchise runs out of ingredients...... not to mention there's nobody cooking food and it looks terrible the moment you walk in the restaurant... tables are not clean.... The staff look stressed out I get it but understand at a time like this... you can do better.... Never coming back here again.... read more

Horrible service. 1st off they're low on chicken on a Wednesday at 6 pm and I'm told they're not going anywhere I make any more. 2nd they're completely out of the fajitas. Surprising, the guy said they don't have any and will not make more. These little kids are worthless. If you're not going to work and make the food available for people coming in, just don't work here. These guys are getting paid $16/hr but cannot warm up chicken or fajitas. read more

The filthiest Chipotle I have ever been in!!! Walk in and the place is a disaster with staff behind the bar. Restrooms smelt like they haven't been cleaned in days and the services was less the par. Will never come here again. read more

TERRIBLE. the freaking Lady literally gave me 2 Tablespoons of rice after I asked for extra extra and KEPT asking for extra.

Horrible place I ordered a three pointer the girl said I could only get cheese and steak on the tortilla then charged me 12.50 for it, and were extremely rude when I said why is it so much. read more

Worst attitude of any chipotle I've ever been to by far! You would've thought they were paying me instead of the other way around. When I was asked if I wanted my guacamole on my burrito or on the side, I tried to make it easier by asking for it in the burrito. This resulted in me getting a third of the amount of guacamole I would normally get. And, after bad attitudes from the three people that made my burrito, the cashier thought it appropriate to stick her fingers deep inside my cup to give me one... against California law and health code. I will never return to this Chipotle, although I love my one at home in Solana Beach. read more

Chipotle Mexican Grill - Veggie burrito - Mexican Near Me - Lebec, California

Unbelievably long line and only one person working with another standing at the cash register watching. Really surprised they let the line get out the door before getting more people up front to help. Had to walk out. read more

Absolute worst Chipotle ever!! Their kitchen floor was dirty, there was an excess of dropped food in the serving area, dining area was not cleaned at all, trash cans were over filled and not emptied, the soda fountain area was dirty and not cleaned, bathrooms were horrendous and the outside sitting area was pretty much all of the above. If you're hungry, give it a shot but if you have another option, go elsewhere! *wish I would've taken pictures ‍ read more

Refused to serve us free water as they were out of the small cups. Suggested we use our own cups(?!). Terrible customer service.