Let's start at the beginning. Ingress to this location is a little confusing. Come all the way into Wal Mart's parking lot and turn left. Come around the back into Arbys. I visited late afternoon right before the dinner rush started. Parking lot was clean. Upon entering, I was greeted by a member of the staff and welcomed to the establishment. I ordered the largest 1/2 lb roast beef sandwich as a meal, large sized. The sandwich had the correct portion of meat on it. My curly fries were hot and fresh, but the carton was not full. It is one of my pet peeves. I want my fries sticking out the top of the carton. The soda fountain was clean, but a little cluttered with extra cup lids that had fallen out of the dispensers. Sauce table was well stocked and clean. The dining room itself was clean and a clean table was readily easy to find. Floor had been recently mopped. Trash cans were maintained and usable. The food was hot and tasty and the dining experience was exactly what I expected. The men's bathroom was clean. It could have used some attention, but it wasn't garishly dirty like so many public restrooms. Overall, the experience was positive enough that I chose to ring the bell on the way out the door. Staff all thanked me for doing so as I left. As I was finishing my meal the dinner rush started and things got very busy. Staff handled it well though, and lines never got long. The only thing I felt let down about in the whole experience, was the price of my meal, but unfortunately, it has more to do with poorly run government than a poorly run store. Arbys in Ephrata gets high marks from me: read more

Arby's - Clean dining room. - Fast Food Near Me - Ephrata, Pennsylvania

As far as fast food goes, Arby's knocked it out of the park. Why have I never eaten here before?! I didn't have high expectations and I was pleasantly surprised. Job well done. Four stars in the category of fast food joints. Clean and friendly customer service. Well presented and actually looks like the commercial. Decent slice of Gouda cheese and chicken fried perfectly. Condiments are a plus! No expectations and pleasantly surprised for fast food! read more

Arby's - Chicken Bacon Gouda Sandwich - Fast Food Near Me - Ephrata, Pennsylvania

Arby's by Walmart was extremely busy inside and at the drive thru. I went inside to a long line. One girl taking orders one right after another while the manager got the food pronto! Food was hot. read more

Drive through speaker was nearly silent. Drive through attendant was super impatient and cranky. Food was decent - consistent with other arby's. Would not go here again based on the customer service experience. read more

I stopped by the Arby's in Ephrata and I don't know what is going on with Arby's lately but this location and the one on Lincoln Highway gives out lukewarm to cold classic roast beef sandwiches. Today my sandwich was barely warm and the meat had a pink appearance so I took it in and they did replace it. The color was better this time but it tasted disgusting. I should of taken it back again but I didn't. I only ate half. It seemed slimy and a whole different flavor than what they normally taste like. I was mad at myself for spending the money. read more

This location doesn't seem too concerned with their cleanliness or quality. Every time I have walked in, you're welcomed to a good bit smoke from the fryer area (signs that they are dirty) and the roast beef doesn't seem quite right, taste was normal but texture was odd. From the last meal fries weren't crispy at all, only satisfactory item was the milkshake. Customer service was great, seemed adequately staffed, and we're rather quick to get the food out, but due to the quality of items received over numerous visits, It doesn't seem to be worth the time and money to stop in. Would happily revisit this location, as long as they get a better handle on cleanliness and preparation. read more

I stopped at Arby's in Ephrata on my way home from work tonight. 5/13/21. I ordered the pecan chicken salad sandwich and curly fries and a chocolate milk shake. I ordered the brisket smokehouse sandwich with curly fries and chocolate milk shake for my husband. Needless to say, it wasn't the best meal we had. My sandwich was on stale bread, the fries were cold and the chocolate shakes were horrible tasting. They are usually really good, so I guess I just picked a day that everything was off. read more

Just stopped for lunch. I got the smokehouse brisket and my dad got the roast beef sandwich. It was REALLY good. The bathrooms were clean and the service was fast just like all Arby's. Will definitely go again if we're out this way. read more

Arby's - Fast Food Near Me - Ephrata, Pennsylvania

I've been to a lot of Arby's. And this is hands down the worst one I've been to. Service & Food isn't good. Roast beef is a weird texture and thickness. Also, if you get the Ruben, they barely give you any meat (guess they don't have the meats). Was disappointed each time I've tried giving it another shot. read more

Such a dissatisfying visit tonight. My food was undercooked and on top of that wasn't what I ordered. My boyfriends food was saturated in grease to the point it went through the foods wrapping(soggy greasy bread eww). The fries were cold and the soda was warm. The tables were not cleaned and the sauce area had sauce spilled everywhere. The two managers were jokes they stood around joking and talking and one was eating as there was only one registering running and a line! I even heard the one manager say to another Peterson "why is it everyone want you dead" like wtf how are you a manager you were so unprofessional. This is sad I was so unpleased with this place and that's never happened before.! I suggest getting better employees and managers or Atleast put your employees in check! read more

They microwave their beef. Dried out on the outside and way over cooked and chewy inside. Disgusting waste of money. Took two bites and couldn't eat any more. Keep right on driving to Taco Bell. Taste and quality is about the same. And you can get a lot of crappy tasting food cheaper read more

It's hit or miss here. Sometimes the food is good sometimes it's not. I would recommend going in vs going through the drive thru the wait is normally ridiculous. read more

The manager was nice and considerate and brought us our food so we could sit down right away. the fish was delicious and onion rings were amazing and hot. My son loved the beef and cheddar with the onion roll. We agreed if we had this at a restaurant for $15 each we would still be satisfied and happy. Our bill was 2 crunchy fish sandwiches and onion rings and fries and a beef and cheddar and large soda for $16.50 and we both left the store full and my son rang the bell on the way out. definitely better than it was a couple years ago!! read more

Restaurant was very clean, greeted by a smile and good customer service, and the food was very well prepared. Kudos! Five stars!

I like Arby's for their beef and cheddar and also their ruben sandwich. Their curly fries are good.I go with my parents either after church on Saturday or sometimes during the week. read more