I have to say thanks to Culver's for doing it right this time. Got my favorite.salad from them this…read moretime the dressing was there. They fixed me right this time thumbs up. Thanks much for the treat.

They advertised a free scoop of ice cream for veterans. So when I inquired about that at the drive…read morethrough window the girl told me (we don't do that) her exact words. I spoke with the manager and he said (it looks like you're not getting your scoop of ice cream) End of conversation. I'm 65 and have never been treated like that before. They were the nastiest and most rude people. Shame on Culver's!!

Service on the night of 5/31/23 around 11:10pm was abhorrent. I experienced being talked to…read morerudely, my order being incorrect, cold fries, and it was obviously too difficult to separate the food into 2 separate bags. I drove away without receiving an item that I paid for because rather than have a situation escalate with a worker, I wanted to wait to speak with a manager. I called the next day to share my experience with the manager, Jonathan, and his response was that he doesn't have problems like what I described. Basically, he dismissed me and asserted that I was lying on his employees. He didn't offer investigation nor resolution. I feel disrespected by immature workers with no customer service training, and cheated out of the cheesy fries that I paid for and didn't get.

My husband picked up a bowl of chili for me on 1/3/2023 and when he brought it home to me there was…read moreso much broth in it, with not much at all with the meat & beans truly totally disappointed with it!!! Today thinking about it, being more upset that I did not get what I paid for!!! I have never experienced this from S&S this BAD!!!

Food was great. Don't know why people be giving this place 1 star reviews some good shit…read more Made a whole account just to say it

This was terrible. I have given Popeyes many chances but…read morethis was an awful experience I only got half of my order without fries even though it was specifically stated and also no sauce was given. the workers are so rude it's actually crazy like 0 respect. DO NOT COME HERE this is far from the first time something like this has happened never going back. Get a new manager first then I will consider.

Breakfast ordered a baconator breakfast sandwich. Very disappointed not like the breakfast sandwich…read morewas supposed to be. Had to wait on it then when I finally get to eat it not the amount of bacon that was supposed to be on it. Poorly made very disappointed in Wendy's breakfast sandwich. Service at the window ok just had to wait for my sandwich.

manager was awful said he was going to refund my order, after making me wait for a half hour, and…read moreinstead gave me a free french fry. His new employee totally rang my order up improper and cost me more money then what I got.

If you order more than a drink in the drive thru you'll be asked to pull around and wait. I'm sure…read morecorporate or their owner's have told them to fix their service time, but instead of fixing their times they've made them look better by having cars pull around and wait

Waited 20 mins for a mc chicken still didn't get it just walked out when I asked about just got a…read moreglare

I ordered my food through the drive thru and was done. I forgot to mention I was going to have…read morethree separate orders, I continue to say that I am and Nicole :) comes on the mic and says "NO YOU WON'T". Very disrespectful location and good luck to anyone that that has to deal with her.

Only option is the kiosk, no way to get a receipt? I put in my phone number but didn't get one. Not…read moreenough employees, too busy to get order right or be courteous

We ate burgers, fries, Oreo mint shake, and the chili. Everyone's food came as ordered and was…read moreyummy. It has all self ordering kiosk. For drinks it prints out QR codes to scan and activate the machines. That was new but cool. You could get refills with the code as well. All staff was really nice and helpful. My only issue was the floors were very sticky. But after a long day I can see that happening many times even with regular cleaning.

Wow. Just wow. Me and a party of 50 have been traveling for almost two weeks. We were sick of fast…read morefood, and came to this Steak 'n Shake expecting it to be average at best. However, this exceeded our expectations. 20 of us came in and they handled the crowd perfectly. The digital kiosks made it easy for everyone to order and pay. Our food came out so quickly we were in shock! The staff was so friendly and called out our names to deliver our food. They checked up on us multiple times throughout our meal and were nothing short of perfection. The food was so good and cheap which is just what we needed in during this tumultuous trip. Thank you Danville, Illinois Steak 'n Shake for your hospitality and putting your blood sweat and tears into the preparation of our delicious food.

I've worked here, and it's an excellent place to eat. The…read moreplace is kept extremely clean, the staff are always friendly. The meats are fresh, the sides too. Salads are prepared in the morning, it's a lovely place to eat. Sometimes it can be a bit pricey, but with coupons, and there amazing 2 for 5 deals it's pretty awesome. Deff would check it out, they won't let ya down.

3/2/24 Very nice new store, I'm going to chalk this one up to new staff and perhaps not knowing the…read moreprep, perhaps? I went yesterday before lunch, long line new store. I get it people want to learn the MIKES WAYS or others like me who have longed for great subs near to home or work. I ordered the #2 Jersey Shore Favorite, regular size. I when I got to work open the wrapper and notice there are 3 slices of provolone, 3 slices of cappacuolo and 3 slices of ham. The mikes way filled the rest of the bread. Basically it was a "Mikes Way" salad sandwich. I do not believe the proper proportions of deli meats were followed. To be fair, I should have seen this coming. I watched the slicer prep 2 ham and cheese sandwich's for a kids meal. 1 slice of ham 1 slice of cheese. Now the bread is great, but it's not what we are coming for. Like I said I hope it's because it's new staff learning the process and I will try again. There are several Jersey Mikes we will not go to based on bad experiences and then we have our favorite locations as well. Let's hope for a better experience!!

Been here 4 to 5 times. It's easily the slowest service by any Jersey Mikes I've been to. It's so…read morebad I refuse to go back. Staff is nice just do not seem to be trained properly. It's slower than a dine in restaurant.