Cool place (on the inside and out) Nice employees…read moreGood food ONLY CON was the water tasted slightly funky 8/10 would try again (the chocolate shake and the original burger with chili were both extremely good)

Love the 50's vibe in here! I've always loved that era & this is such a cool spot. The service is…read moreamazing - super friendly & thorough. The food is absolutely delicious, the burgers are very flavorful & charred to perfection. I've had the Oreo shake (originally wanted banana, but they were out) the first time we came, then got the chocolate shake at our second visit (because they were out of bananas again), & my husband got the M&M's shake. SO yummy! Thick enough, but perfect consistency to inhale lol. My dad got the small sundae with hot fudge, which was more like a chocolate syrup & larger than we anticipated. Definitely recommend this spot l!

Consistently good food. The service crew is always courteous and helpful. The eat-in area is…read moreconstantly being cleaned. The seats are comfortable. We enjoy our time there every time we eat there.

I was so sad when I opened my bag and found that I had been given the wrong salad to go with my…read morecorrect toppings and dressing. Unfortunately, this is not the first or even fourth time my order has been incorrect. :(

Flew in from Cali and was craving some good BBQ! This place was it ! The price was great and…read moreportions just enough for me. Had the pulled chicken sandwich with two sides the Mac and cheese was delicious as well. I highly recommend. I also nibbled on my moms pork ribs yum.

Friday takeout. Unfortunately they were out of smoked chicken and brisket is only sold on…read moreWednesdays. Friendly service, large portions, excellent potato salad, tasty bbq beans, juicy pulled pork, decent pork ribs - meaty/tender, and delicious bbq sauce. Reasonable prices.

The "Moist Towelette". A bit of a flashback, that. The…read moreMoist Towelette is/was often placed on one's food tray as a bit of: a) Consideration on the part of the vendor b) Unintentional warning of an impending encounter of the greasy kind! c) Both of the above, especially at fried chicken venues! Along with the 'lobster bib' - a relic of the 60's that for reasons beyond quaintness has managed to cling to the present, unfortunately all to often needed. In Crossville, TN on a drenchingly wet Friday afternoon, not looking towards a construction-delayed drive to Knoxville via I-40, and in dire need of substance, I whipped the White Mule into a Bojangles near the interstate, not out of chicken-induced desire, but because the location had great exit/entrance traits on a busy access highway. Lucky me. Bojangles has undergone something of a renaissance, after imploding in a franchise-induced restructuring process begun in the 80's, a casualty of the 'chicken wars'. Frankly, I had written off ever seeing another in this region. They disappeared, as quickly as a midway at a fairground, or spring snow in April. And that was a loss, for Bojangles was the first franchise in the area to offer 'breakfast-like' items all through the day. While other venues slammed the door on breakfast at 10:30, Bo offered tasty (if greasy), chicken and pork items all day to breakfast junkies such as Your's Truly. They were before their time, and the time just wasn't right. Mr Sanders & K. Rodgers had the bird market cornered, and it was starving time for any newcomers to the chicken-oriented table. Well....Bo is BACK! And in a big way. The franchise is marking their turf and standing tall with the big boys, with clean, modern, well-maintained venues, in locations convenient for the traveler or the local fellow seeking a tasty chicken-fix. Despite a dining room filled with coat & ties, families, damp construction folk, and the occasional table of locals, cleanliness was the order of the day, with tables, carpets, and chairs regularly wiped and ordered. The restroom was maintained and well-stocked. On this afternoon, I selected the biscuit two-piece, with a side of mac 'n cheese. My order was waiting for me as I walked to the end of the counter. The chicken was piping-hot, the mac 'n cheese rich and creamy, the biscuit, soft, golden brown, and flaky. One-star deduct for the strange "spork-object" masquerading as a dining implement. Oh; and NO 'moist towelette' needed!

I'm currently sitting in the lobby at Bojangles and honestly really disappointed. We were told it…read morewould be a 15 minute wait for mac and cheese, so we decided not to order it to avoid the delay yet we still waited 35 minutes for our food. There were only two of us and one other customer in the restaurant. What made it worse is that when our food was finally ready, it was just kept behind the counter and no one called our name or told us it was up. We didn't even know it was sitting there until my fiancé went up to ask about it, and that's when she pulled it from behind the counter. On top of that, the coleslaw I received was brown and wilted definitely not fresh and the food was room temp not even warm . Overall, very poor communication and disappointing food quality. It looked like it was a bunch of kids standing around with no supervisor or a manager around

I am adding for those who think otherwise (for some reason), they do not have margaritas available…read more They do have beer and soft drinks.

We love this place!! Excellent quality food!! Everything is…read moreso fresh! The The staff always makes you feel very welcome. very relaxing atmosphere. Thank you!

Last time I ate there,the wing's served to me was old reheated mummified and tough. It's sad how…read morequickly a restaurant has gone down hill. When it first opened it was absolutely great. With time like other places that start up, they start out as a great performer. Need to start hiring experienced people until you get enough good people to properly train new hires. And demand excellence and great performers for a better overall experience for customers. And enscentavise rewards for great employees who go above and beyond their duty.

We visited today, food was hot and delicious, we visited inside, staff was friendly and answered…read morequestions cause this was our first time, my son said the bathrooms were dirty. But overall the experience was great

Service was great. Food was fantastic. We had the coconut shrimp bowl and the fish and chips. Both…read morewere great. We will definitely be back again soon. Best meal in Crossville!

Awesome atmosphere. Do not order the burger.....whatever mix of beef they use is not good, zero…read morejuice. I could've knocked my buddy out cold with it.

We always enjoy the fresh food & the service is exceptional!…read moreWe appreciate the friendly smiles.

Probably the best McAlister's I've been too. Their Cubano is pretty good for not being authentic…read more Great ambiance and service for the majority. Only reason I'm giving 4 stars is bc the older lady behind the counter was definitely having a bad day bc she acted like she hated everything and didn't even want to be there.

1st time here since Dec 2018. Don't know why we hadn't been back, but, we have certainly been…read moremissing out.... big time. Our food was Delicious. The staff was incredibly helpful & upbeat, & attentive. The restaurant itself was clean and very pleasant. The atmosphere was very relaxing and we even did something we normally dont...... we ordered a delicious dessert...... lemon creme cake. Loved it!!!!

The food is definitely not terrible. But as you can see the baked potato was cold not even the…read morebutter melted when I put it on it. It also doesn't come with butter. You have to put it on at the table. The sandwiches were extremely thin, and the ribs were cold in the center, but the quality of the food seem to be Good. Of course we can't eat all this food anyway so we took it home and reheated it and it was good. For a simple diner with simple food it's not bad but definitely don't suggest it for a dinner or a night out.

Send husband to get lunch. All I wanted was a small chilli. Husband was told we don't have that…read moreit's seasonal. So I guess their chilli cheese pups are seasonal to. Lost a good customer

Well, utterly disappointing. Received the food and had the right counts, but the order was…read morecompletely incorrect. The items that I ordered and paid for I didn't get and in return I got items of lesser value. I tried to make contact without success. One the phone rang through to a fax machine and nowhere to leave a comment on their app. The one thing I didn't mention yet is that most all the employees came out to look at someone's new cat. Wonder if anybody washed their hands.