Looooongest wait times ever. Would have been nice to know b4 I ordered. Staff looks stressed and…read morecan't handle the rush. If they are that understaffed I will not go back. It's not fair to the workers or my time.

I stopped at The Rockwood Donic a few minutes ago. After pushing the Red button, I was told "we are…read moreonly taking on-line orders now" I asked "how was I supposed to know that?" No answer. I am at Krystal now.

Sometimes it's good and sometimes it's great. Burgers are always BOMB and you can never go wrong…read morewith a milkshake!

One of my every morning stops! Great friendly service with smiles from the employees at the…read moreRockwood Tn location. In fact I am heading there right now.

Tastes like home. Can't go wrong with anything on the menu…read more Service was fast and attentive Overall great experience

Had a cousin visiting near by from TX, so we met here for lunch. Loved the Americana style of the…read moreplace! All these years we lived about 30 minutes away and never have been there... that changes now! It is worth the drive. HH & I arrived at 11:30am Thursday and the place was packed! Great sign for us. It was seat yourself, but we needed 4 seats. So while we waited by the door two men sitting at a 6 'top' table heard we would need the bigger table so they moved to a two top and gracefully gave us the 6 top. Very nice of them! Our server was the adorable MISSY! What a hoot! The visiting cousin was with her new fiancé and we were just meeting him that day. (He is a GREAT guy with a funny sense of humor... we approve;) Missy and David (fiancé) hit it off and she knew who 'pick on', and we all had great laughs! So much so that I think other people were leaning in to hear the jokes and fun stories! Cousin is GF and Missy was terrific in following up on her requests. Cousin & Fiancé each had the same breakfast eggs & meats plate that looked yummy! HH & I enjoyed our food as well. I had the Club Sandwich with tots. It was perfect! HH is a Meat loaf loving guy and heartily loved it with the fried okra. (The former TX guy loves him some fried okra)) We were having so much fun I forgot pictures of our plates All in all it was a wonderful visit made even better by Missy! 2.5 hours later we had to say good bye but agreed to be back!

Food is decent, always check your order before leaving. Service is okay depends on who you get…read morehonestly. When you place an order it gets made as soon as your arrive and they are great about letting you use your coupons on the app.

Consistently poor customer service and inability to get orders correct. That's in addition to…read morecountless rumors of unclean practices and poorly maintained equipment and facilities

Ordered a fish sandwich here and it came out burnt, but every other time I was satisfied with my…read moreexperience, excluding a couple of times the staff got my order wrong and one waitress was rude to me.

3rd time visiting in a month and will be my last. Orders wrong, speaker broke, no napkins or dips…read morein bag. Unacceptable for price and saddest part is- great food!? I will NOT be back.

Ordered food from here after 25 minutes. I finally got my food and there was a bite taken out of…read morethe sandwich.

As a former manager to a McDonald's in Florida, I was expected to maintain a clean and safe…read moreenvironment for my customers well needless to say soda was all on the floor! My order was pushed out to another customer ! ( I was waiting for 10 minutes) the manager then compete my order (lol) so her inventory would reflect her shipments! I waited another 7 minutes for my order ! The manager never said a word of apology to me or another customer who also had an order pushed out to another customer! I said to the manager well since you messed up where is my credit for this order what about a free dessert! She never responded just looked at me and walked away! This store is poorly managed and maintained! As a former manager in a number of McDonald's I was hired to straight up restaurant that were poorly managed! Time to improve your management skills and find staff that can manage a busy restaurant! The ambiance was dirty tables and floors ! Time to get your hands in your restaurant and make it a A plus restaurant experience instead of a D -

I stop here nearly every time we pass through here. These are one of my guilty pleasures.read more

What can I say? It's a Krystal! I've driven four and a half hours to get a Krystal burger, and…read morethey're always worth it. This store always has 'em hot and fresh. :D

h of it and continued on. Before I ordered, I had to use the restroom and realized that there's no…read moretoilet paper. Fortunately, I carry a roll in the vehicle just in case and lovely wife brought it to me to make sure that things were kosher... problem solved. I continued with my orders using the self-checkout Kia stand waited my order while I was standing there I was approached by the manager, asked if I needed any assistance and I said "no I don't need any help, but y'all need some help" I pulled up Wikipedia and showed him the correct spelling and in informed him that the men's bathroom was out of toilet paper. She apologized and said take care of it, and I just assumed that would go in one ear and out the other, but not this one before I got my food. The toilet paper roll was being filled. I thought, Wow, that's refreshing. Someone that cares about their customer. And as I was walking out with my order, I saw the gentleman fixing the spelling on the sign. Wow within minutes the complaint was addressed and resolved never in my 48 years. Have I ever seen such prompt attention and care for customers. So big thanks to all the team at the Taco Bell in Herriman, Tennessee and a special big. Thanks to Shane W. He gets it done!

First off the food here was top teir, One lovely worker who's name is skylor was an absolutely…read moreoutstanding young man he had my order ready in quick time, clean bathroom and great workers felt at home

This is a very dated Wendy's. Most people working were outside on their phones when I pulled in or…read moredoing something or other outside. I wouldn't recommend this location if you can otherwise avoid it. The bathrooms are mighty dirty.

I sent my daughter to Wendy's today to get food for several people at an event at Roane St. Not…read moreonly did she pay $119 and not receive even close to all the food that was ordered, she was denied a receipt. When asked why she was still in the restaurant by a large man working there, she explained she was told that all of her order was not out yet. He threw a bag at her, told her that was all of it-spoiler alert, it was not, and to get out. Message received-I certainly hope others get the message too.

Great pizza great service my area of place to come friendly service will return againread more

I so excited for the salad bar and pizza bar but when I got there it was gone…read more There was a roach on our table. The waiter was not doing her job. The water tasted weird and we had to leave before food because the place was disgusting.