Very nice workers at this location. I'm not from NC and was here on a layover. I wanted to use mobile ordering so I asked the workers to make sure I had the right address. Sent it in and the workers asked me if it was for here or to go; I said for here and they put my order so nicely on a tray. I ordered the beef and cheddar sandwich with curly fries. So freakin good!!! Everything looked good, tasted good.....would 100% order again. read more

Arby's - Just a nice picture of my food before I unwrapped it. - Fast Food Near Me - Charlotte, North Carolina

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Ordered French dip. Very meager amount of meat, meat and Swiss cheese only. Dry. Potato cakes inedible - tasted like they had been fried in old grease. Never order delivery. read more

Tyrone smalls you need to be aware of how your employees treat your customers! Emoneay, your employee was so rude to me in the drive thru window today at about 330! I asked for a large drink when ordering and she tried to give me a small, then says we'll you should have ordered that size! Then when I asked again for horseradish sauce again she says we'll you could say please, " these customers are so rude" This is the second employee I have encountered of yours that need to be reprimanded and gone!! I have sent in my complaint! You need to be more aware of how awful they are! read more

I came around noon to this arby's location for lunch. I ordered the Buffalo chicken sliders, fries, and mozzarella sticks. I liked the fast service and Javonda was SO kind! such a warm and welcoming employee. Thanks Arbys! read more

I tried the smokehouse brisket with curly fries and a large drink. The combo price listed on the board and the total amount seemed very far apart. Anyhow the food was out quickly. I went and sat down and began eating. The fries were initially hot but got cold quickly. The sandwich was cold from the get go. It was pretty tasty but it was still cold. The restaurant has a pleasant ambiance inside and it was very clean. The staff was very polite. I will probably eat here again if I have a hankering for fast food. read more

Arby's - Arby's viewed from Home Depot. - Fast Food Near Me - Charlotte, North Carolina

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Samish service you'd come to expect with quick service restaurant. Food was cold and from what I'm hearing this is the usual. Come on Charlotte! What the hell is going on! Rude cashier! Bad customer service! Save your money! read more

Arby's - Fast Food Near Me - Charlotte, North Carolina

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Went their 5/21/20 and ordered a Turkey Rubin. The bread was soggy, and the sandwich didn't have much taste. The price was high, considering the poor quality of the sandwich. The customer service was very good, not surprising since we were the only ones their at prime time (11:45AM). Sorry, not recommended. read more

I'm at work, my friend ran to grab us lunch from your store. The latest he would have arrived at your place was 10:30 am, you open at 10 am. He got 2 fish sandwiches, 1 a deluxe for me and a regular for him. Not only did this Arby's say the deluxe wasn't included in the 2 for $5 offer ( I've gotten them at 3 other locations where they are included) but the cheese was dried out and friggin HARD like it had been sitting for HOURS!!!! You were only open a half hour, was this a sandwich from yesterday? I've included a picture of this HORRABLE sandwich and I'm writing corporate too. I paid for a product I couldn't....WOULDN'T feed my dog. Bad form Arby's. read more

Arby's - The sandwich with DRIED, HARD cheese. Note also the burnt bun. Horrable!!!!! - Fast Food Near Me - Charlotte, North Carolina

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I Ate inside. My food was fresh and it was clean. These are the two things I always look for. Customer service was average and a little slow but it was really clean!!! read more

I only ordered mozerella sticks, and it took a long time for me to get them. Had a huge line behind me waiting also. read more

The worst place ever. Everything is always broken, there's always a terribly long wait, and the employees are some of the most lazy human beings ever. I kid you not, I have been there 3x and all the 3x I left without ordering anything because "the shake machine is not working", it will take about 10 min to make tenders. I mean good lord, it's like 3 in the afternoon... not 5 min before you close! Don't waste your time here... so frustrating. read more

I love how clean it is. Burger King, McDonalds and Chick Fil A need to take notes. The guy at the counter was so nice and sweet. He was a big black guy but I didn't catch his name. I felt welcome and the hospitality of those who work there and also the one next to Target in Midtown will keep me coming back read more

SLOWEST FAST FOOD EVER!!!!!!! I have waited 15 - 20 mins multiple times. One they even made up a stupid story on why they were slow. They didn't even have the food ready when we drove up in the drive thru to grab it. This service is ridiculously slow and only go if you have patience and can handle them messing your order up. If you get the right meal the food is great. read more

Arby's! Always good when you're craving some beef! No gripes but no props really. Just writing a review for posterity's sake. Came here for a bite when we were moving into the new nicer place. One thing that is awesome sauce is, well, their horseradish sauce. Always keep it, never discontinue it pls tks dmo out read more

Ordered just about $30 worth of food thru the drive thru.....they managed to forget the curly fries......cashier was rather rude....not friendly or anything....more like a drone. read more

I was here on 8/19/14 and had the pleasure to meet Keith Dorset who attended the drive through window. I was quite impressed with his friendly demeanor and joy he displayed at the opportunity to assist with my order. I must say that I have never been greeted so enthusiastically and with genuine pleasure. I hope he is still employed here, if not - it would be a shame. BTW - the food was fabulous as was the Orange Milkshake. The service was just totally outstanding! So much so that I contacted their Corporate Office, acknowledged him on Trip Advisor and nominated him for Exceptional Service on Trip Advisor. read more

Arby's is my favorite cheat meal, usually. Yesterday I ordered my usual- beef and cheddar mid. The guy that took my order was very nice, completely different from the girl that did not say a single word to me the whole time I was at the window. I said hi, handed her my money, she handed me my food, I said thank you, and didn't even get a smile or head nod. Then I open my sandwich and didn't see any cheese or Arby's sauce like usual so I open it up to find a quarter size dab of cheese in the middle and a single small ring of Arby's sauce. My one sandwich was 5.40 and that was what I got? Won't be back to that location. read more

Arby's - Don't overdo it on the cheese?! - Fast Food Near Me - Charlotte, North Carolina

The girl working drive thru was the nicest and best customer service I've ever received at this location. It was on Monday October 9th at 5:30pm read more

My favorite Arby's I have been going here for years and I never got a bad meal out of this spot and they're always friendly. I tried the brisket sandwich for the first time and I was pleased with it. They make sure the sweet tea is on the money every time! A must spot that I have to hit whenever I am in Charlotte. read more

The staff at this Arby's location are friendly and the food at this establishment is really good. I have no huge complaints about my experience at this restaurant. Yes, my food did take a while, but it was a busy day and they were genuinely working to make everyone happy. The only complaint that I really have is just that they could use a good remodeling. read more

The sandwich was cold. The cup of ice I ordered was a kids size. I guess I had to have a gotten a combo to get a 20oz size. Idk. The food was just cold and my fish tasted like it had been sitting for a while. I would have turned around but I was almost on interstate 85. Too far to turn, too passed to talk about it..... not stopping there again. read more

This Arby's is conveniently located near the corner of Woodlawn and South Boulevard, so I stop occasionally on the way home when I've had to work late. However, rarely have I been here that there are not several homeless people begging for money in the parking lot, and several times I've been approached inside. The manager seemed to not be bothered by the solicitation going on in the establishment. Also, all winter long, when I've come here late in the evening, the place is like an ice box. Evidently they are too cheap to heat the place for their customers. Bring a heavy coat if you want to eat inside! I spoke to the manager, and was told there was nothing he could do. Plenty of other places to eat, good bye Arby's. read more

One of the best arbys location I've been to. Been here for lunch a few times and always gotten a good meal. My sandwich tastes nice and warm and juicy, as well as do my fries! If you want Arbys then this is the place to go to get it. read more

There's red sauce in the beef and cheddar. I ask no red sauce please every time they insist there's no red sauce but every time there is like I'm a dummy. I know your food more than your stoned employees. read more