Bought one set of tea and it was decent quality so decided to buy another round. The second round was noticeably worse, - to the point where it was useless. Decided to send an email and let them know the issue. Never heard back and now have $40 worth of tea in the trash. read more

This is a top notch seller. Been buy big from them for a few years. Great teas, great descriptions and details, organic and fair trade focused, compostable bags, women owned and warm friendly customer service. Anxiously awaiting my next order with my daily use Emerald Spring Dragonwell. Ahh so tasty read more

I was about to order my regular pound of green tea from Amazon, and wondered if there was anything better out there. After quizzing the web, I came to Arbor Teas. I'll be honest, I treat my tea like I treat my wines. I tend to like specific regions and don't go in for fruity, busy flavors. So imagine my surprise when I found pretty much everything I was looking for on the website. I love that they are fair trade, organic, have compostable packaging, and offer amazing tasting notes on all their teas. I ordered 16 samples shipped to CA because I got carried away. LOL All the teas were good, some were great, and a few were exceptional, so here I go, off to order my fab five (including Genmaicha, which helps with my carb cravings). Give them a shot if you want something above the bagged ordinary. Check out their tasting notes and reviews. They offer fast shipping and excellent customer service. I've found my go-to tea spot. read more

Arbor Teas - Tea madness! - Coffee & Tea Near Me - Ann Arbor, Michigan

Arbor Teas has a wonderful selection of teas and quality tea accessories (which I am told by the owner are almost all tried and true for many years). I was able to attend an event here for a tea-infused chocolate making class. All of the staff was amazing and you could tell that they were passionate about their business and quality of product. Hoping that they can open up a cafe soon, or at least have events more often! read more

I ordered some teas from their website and the are fantastic. I like fruity teas and they the best I've had. I'm so happy I gave them a try. I got the pomegranate white tea which is just lovely and my favorite so far. I really like that they are organic. read more

Arbor Teas - two packets of arbor teas - Coffee & Tea Near Me - Ann Arbor, Michigan

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If you live in the Ann Arbor area they will bring the tea to you during COVID! Super convenient for loose leaf tea lovers like myself. The quality is great and they have a lot of basics for people who like to build their own mixes like chamomile. Sometimes I make a chamomile fruit tea mix. They also wrote a sweet note on the bag. Loved it! read more

After I gave up coffee I started researching tea as an alternative. I found Arbor Teas online. They have all these sample packs of teas you can try at a very low cost. It really helped me understand all the different options available and how to properly brew and the health benefits. They have a great website that offers a lot of information for newbies and the long time users. I live in California and my favorite place to get tea is Arbor Teas. The quality of the tea is outstanding! The first time I ordered from Arbor Teas I tried to find a local place to get my teas just out of convenience, but none of the teas I tried measured up. I hate to shop so the trip to any store is always the last thing I want to do. As it turned out I actually get my tea faster by ordering it from Arbor online than buying it locally. The Customer service is amazing. They are very responsive and easy to work with. They make you feel like you are dealing with friends and family. I really recommend that you check this company out. Rather you are a first timer and just learning about teas or someone who appreciates a quality cup of tea, Arbor Teas is for you. Thank you for being so environmentally conscious. read more

I love Arbor Teas. The selection is wonderful - my favorite is Assam. I love that you can buy sample bags to test different teas. The service is fantastic. They ship quickly and give the order a personal touch. Organic and fair trade mean a lot to me and I appreciate the efforts of Arbor Teas to find and distribute the best teas by taste and for the planet. You will not find a better selection or better service. Support a small business every chance you get. read more

Admittedly I am a little biased in reviewing this business, as I was born in Ann Arbor and am quite fond of the place, and I think I like this business in part because it is based there. But I really like this tea company...it's a relative newcomer but it quickly impressed me with its selection of teas, its quality, and its focus on sustainability. An overwhelming majority of the teas sold by Arbor Teas are organic certified, and, unusual among tea companies, a large portion of them are also fair trade certified, but the company does not stop there, they are taking other efforts to promote sustainability, including using biodegradable packaging and buying carbon offsets. If you want to read (or share your own) reviews of specific teas from Arbor Teas, I would invite you to visit their page on RateTea, which is a site I designed and run, a bit like yelp: http://ratetea.com/brand/arbor-teas/178/ There (as of me writing this) you will find four of my own reviews, alongside some others. I particularly like the selection offered by Arbor Teas, there is a clear focus on pure teas and single-origin teas. My favorite tea that I've sampled from them was a Makaibari estate first flush; I also liked their kukicha (Japanese twig tea). Check this company out if you have not yet done so! read more

This has to be the most phenomenal tea company. I have been trying all the teas I've purchased over the past year. My recent favorite is pineapple passion infused in one of the decanters they sell which is fantastic! My other favorite is the Thai iced tea blend, my wife is Thai and she says it's better than the Thai iced tea in Bangkok. Most Thai iced teas are prepared powders, presweetened and full of dyes which can't be easily unsweetened. The tea Arbor offers can be adjusted to taste. Arbor offers so much in the line of education regarding teas and the preparation of teas for optimal benefit and taste. They've literally thought of everything . I have been flirting with the idea of opening a tea shop in my neighborhood offering only Arbor teas and products such as the line of tea sets, matcha sets, cups, decanters, infusers, kettles etc. The fact they are such a conscientious business and provide such a high quality product is just such a find. Keep up the awesome work Arbor Tea ! read more

I use to work in AA and bought tea from another store. When I moved to California. I I had a hard time finding loose tea here. I recently found a place but it is more of a boutique. I decided to check online options. I discovered Arbor teas and ordered from them. I chose them because they are are organic and they continue to learn about tea. They also have good info and recipes on their site. I was in Michigan last week and stopped and met my tea suppliers read more

I'm so excited to have found Arbor Teas. I lived in Australia for five years and joined the tea drinking culture a long time ago. Good tea is difficult to come by in the US. When iHerb stopped carrying loose leaf Pu Erh Tea (my favorite black tea) I found another company who charged me and didn't even have the product in stock - it took two weeks to resolve - ugh. Then, I found Arbor, ​and I'm thrilled. They offer a wonderful range of organic and fair trade teas, in compostable packaging. I receive my orders on time with a lovely handwritten​ note. I will be referring friends. read more

As you can see, I've tried most of their teas. They are all full of flavor. Great place to get your teas. Nice to also give my business to a company with a conscious. My fav is Golden Ginger Turmeric! read more

Arbor Teas - a pile of green tea bags on a granite countertop - Coffee & Tea Near Me - Ann Arbor, Michigan

If I could give this seller a zero star, I would. Their tea tastes horrible and sources are shaddy, and they didn't include all the tea that I had paid. Instead they refused to refund me and were playing games. I wouldn't recommend them to anyone who wants to drink quality tea or prefer a straight forward and honest transaction. read more

Love Arbor Teas. I have been ordering from them for several years now and the quality is always consistent with fast shipping! They are a company that I believe in! Thank you Arbor Teas! read more

Absolutely amazing tea. Fast shipping and excellent customer service. Personalized reply. My favorite for Kombucha. Will be using their teas again. Thanks! read more

Got my Organic Gyokuro in the mail. It is a green tea like no other! Beautiful, smooth finish- like a fine wine! Love it! Fantastic customer service. Lightening fast shipping. Will be ordering more! Thank you! read more

Superb selection and blending of flavors. Ginger & chili is a winner.

We looked for flavorful organic black tea for a long time until a couple years ago when I discovered at Arbor Teas the Organic Darjeeling Makaibari Estate 2nd Flush Black Tea. Arbor Teas has a good variety of teas, but we are only buying this tea in bulk, so I can only speak of it. Good organic tea is hard to come by, but this is not the reason I'm writing this review. I'd like to share 2 experiences with this company. First one was when I felt the taste of one of the bag was slightly different from the other ones. It was still very good, but a bit spicier than usual. I wrote to them to ask if a different kind was sent to me in error. They couldn't find an explanation for it, but credited me money for one bag immediately, without me asking for it. I appreciated that. The second time was this summer when their package was lost in the mail. It had 4 bags of tea. I wrote to them after a week it was supposed to arrive, and they sent us another package which we received. Then, couple weeks later the first package arrived, so it was probably stuck somewhere in transit. I wrote to Arbor Teas and volunteered to pay for the second shipment, and they kindly said that we could keep it free of charge. That's about $100 lost for them. I understand this is a small business, so it was a generous decision. The owners take their business to heart, and I recommend them to anyone looking for good tea and extremely friendly customer service. read more