Stayed here with family while in town for a funeral. The family that owns this b&b is so nice and…read morefriendly! The morning breakfast was fantastic! The whole place was clean and neat and parking was super simple. Would definitely recommend to anyone who wants a great downtown location that is walkable!

Loved this adorable bed and breakfast right downtown. The room was spacious with a very comfortable…read morebed and beautiful Japanese decor throughout the home. The owners were incredibly sweet and accommodating and we both loved the traditional Japanese breakfast! So delicious and interesting!!

Loved everything about hotel. The vibe. The comfiness. The location. The food. Def would…read morerecommend. Not for physically disabled though. Stairs are a beast but oh so cool.

I deeply feel The Merchant's decision to not reimburse me is simply bad-business, and borders…read moreunethical. Here's a summary of my experience: 1. Our close family friend's son was to be married on August 29th. My daughter was to come up for the wedding events, and join me and my wife on Friday, August 28th and stay until Sunday morning, August 30th. 2. The wedding party made arrangements to events at the Salem Waterfront Hotel during the above referenced dates, and I first tried to get a room there, but they were sold out on that Friday night. 3. Now without a hotel solution, I looked on Hotels.com, found The Merchant Hotel, and made a reservation for a 2-night stay on June 13/14th, for August 28th, departing on August 30th. 4. In early July, my daughter informed me that she will not be able to attend the wedding, thereby negating the need for a room at The Merchant Hotel. 5. I immediately called The Merchant and I was instructed to call Hotels.com to cancel the reservation. I called Hotels.com and explained the situation to the representative and she said she had to call The Merchant to get approval. After a 10-minute wait, she came back and said she was not able to reach The Merchant, but assured me that this should not be a problem. 6. On August 28th, and looking for a cancellation from either Hotels.com or The Merchant, I called The Merchant directly. I spoke with a receptionist, explained my reason for calling, and she said she would forward my message to hotel management. On August 28th, I received this message from The Merchant: Hi Jeff, My name is Kaleigh and I am one of the Manager's here at The Merchant. I am reaching out as we have some notes here from our front desk staff noting that you have reached out to Expedia to cancel your booking. It looks as though the booking is still active in our system though. If you'd like we can reach out to them about cancelling your booking to help get this situated for you. Please let us know how we can help. 7. Appreciative of her quick response, I wrote back with: Omg YES Kayleigh! I did this almost a month ago, and THEY were the ones that said The Merchant had to approve it, ironically. They said it would very likely it would no problem that YOU would approve the refund because it was so far away from the stay. Soon after, I received another message from The Merchant: Hi Jeff, we have spoken on the phone yesterday and I had informed you we do not need to confirm the cancellation, we would need to confirm the refund which we cannot do as it is against our policy. If you would like to cancel the booking you need to call hotels.com/expedia and get them to do so. 8. I called Hotels.com again, and they again kicked the can down the road and referred me to The Merchant to make the cancellation and get reimbursed. 9. On the wedding day, I visited The Merchant to hopefully resolve this issue. I was greeted by the receptionist, and she called for the manager. I believe this was Kaleigh, and she escorted me outside so we could chat. I felt like I was being looked at like an unstable customer, but I understood why she did that, so good on her for anticipating a possible situation, but I had no intention of being unruly. 10. Within a day or two, I received this message, basically telling me, "too-bad, so-sad". I was very careful to make the correct reservation on the correct dates. I don't think it would be a surprise to anyone that the Hotel.com website is terrible because it DOES NOT retain prior choices a user makes while making a reservation. I was very careful to ensure I WAS NOT making a non-refundable hotel reservation, and this fell on the unsympathetic ears of The Merchant's Management. I asked to cancel my reservation MORE THAN A MONTH prior to check-in. The Merchant's decision to deny reimbursement under these circumstances, with more than enough time to rebook the room, is simply just bad-business, and borders unethical. In the meantime, The Merchant Hotel is $1,500+ richer, for a 2-night stay that wasn't realized.

Fantastic stay very comfortable very friendly people enjoyed it immensely they really took care of…read moreus

Interesting place! Gorgeous grounds and beautifully kept. Very modern, with homey touch. Nice staff…read more- especially Kathleen at the front desk. Great coffee maker in the room! Nice continental breakfast, with good selection of coffees - including decaf - and fresh pastries, yogurt and cereal. One obvious glitch. The bathroom has a sliding door that is near impossible to close! Also, didn't make the bed - though maybe that was because we only stayed 2 nights. Overall, it gets a thumbs up!

1st time here and such a awesome place. Great renovatiin, attention to detail. Location is…read moreperfect. You have to be some type of person to come here and not just see simplicity, elogance and beauty in one space.

This is a very comfortable accommodation. I love the breakfast baskets. They are allergy friendly…read morehere. They had hazelnut creamer for the coffee which I like a lot, but it should be separated in the room so it's not accidentally used by someone with a nut allergy. The sheets and pillows here were so nice I took notes to buy my own. They feel like down but are an alternative so that is allergy friendly too. The have Apple TV with casting which I don't often get in hotels, even expensive resorts. The AC and heating are highly responsive so you're going to be comfortable. They also have a remote control fan which is nice for anyone who regularly sleeps with the fan on. I would come back for a summer stay, but they do get fully booked easily so plan your summer visit before Spring starts.

Stayed here two nights - wonderful and local in the best sense of the word. Feels like a warm hug -…read moreold world hospitality with wonderful staff and clean, bright rooms. Excellent breakfast at the cafe. Right across from the ocean with reasonable prices - can't beat it.

This review is specifically for the Oceanfront Breakfast Cafe…read more While we have stayed at the Inn several times, we continue to come back for the Breakfast Cafe. When they say the best breakfast in Gloucester, it's not an exaggeration! The couple that owns the Inn/Cafe are very hospitable and welcoming people. I've been visiting for the past 15+ years and every stay and meal has always been exceptional. Additionally, the staff they hire and employ is equally committed. It is truly a five-star operation. We were recently up in the area visiting Gloucester and Rockport. As always, one of those mornings meant we had to stop at Atlantis Oceanfront Cafe! It is a MUST. I almost hate letting this gem/secret out. It is the best place for breakfast with the very best view. It is post-card perfect. Your window table overlooks the rocks+water and you can visually see and hear the waves crashing against the rocks. It doesn't get much more picturesque or scenic than that! While the menu has changed a bit since my last visit, the quality has not. The breakfast portions are very generous and everything is of the highest quality. Our favorite is the eggs Benedict. Those perfectly poached eggs resting on top of those bakery-quality English muffins. The tender Canadian bacon. The perfect amount of creamy, perfectly seasoned hollandaise sauce. The side of tender and perfectly seasoned breakfast potatoes. It doesn't get any better than that in my book! Another favorite of mine is their GIANT Fresh Blueberry Pancakes. They remind me greatly of every childhood trip to the Atlantis and Gloucester. I've always told my family if I had to have one last breakfast, let's hope Atlantis Cafe is in season! I am not joking either! Service is always top priority. Friendly and expeditious. The kitchen is open to the dining room and their culinary takes true pride in every plate they put out. If you're looking for the best breakfast with the best view in Gloucester, Atlantis Oceanfront is the place. I did notice the secret has gotten out as of late! We did have a short 15-minute wait this last visit. Parking can also be challenging given the lot size and guest/staff vehicles parked for the Inn. The patience is worth the reward! Best Breakfast in Gloucester. Period. Wonderful, Involved Owners.

Room was very clean and comfortable. Beautiful deck to enjoy your morning coffee. Steps to the…read morebeach and about 2 blocks to the center. Management was very kind, always asking if we needed anything and was very pleasant to us. My Brother and his wife stayed upstairs in the three-bedroom with absolutely fabulous views and a huge deck to enjoy. Also boasts a huge living room and comfortable couch with huge tv. Long dining room table and full kitchen. They even have a grill and fire pit! Cannot wait to go back! -Susan Miele

Can't think of anything negative to say- all positives here. Our room was on the bottom floor, 2…read morequeen beds- spacious and clean with nice air conditioning and good bathroom. Flat screen tv and microwave/fridge/coffee pot in the room. They also give you a binder with info about the motel and local bars/restaurants/takeout flyers. The staff was friendly and laid back. You get a parking pass at no extra cost. My favorite part about this place- you literally can't get more beachfront than this. You walk out your sliding door and you're literally walking on the sand. You can hear the waves crashing at night. There's a small porch outside each room, and the rooms walk out into a "sand garden"- a fenced off area with a grill, fire pit, picnic tables and lounge chairs for use to all guests. The beach is beautiful- huge and big waves, clear water.. Not as packed and loud as Hampton beach. The location of Salisbury beach is a huge plus.... Drive 10mins north and you're in Hampton beach, NH. Drive 15 mins south and you're in the town of Newburyport, MA which is adorable--- historic whaling town with old brick sidewalks and buildings, with tons of shops/bars/restaurants/art/ice cream places. You can spend hours here. One minor drawback about the Shoreline Motel is that the walls seem thin- we didn't spend much time in the room but when we did we heard every move the people made above us. Def not a big deal but something to think about.

Went north to be with family during a very trying time. I…read morearrived mid afternoon to check in. Walked into a rustic historical local bar that stood still in time. Checked in with a very friendly barkeep. A young man who I now call a friend. Went to my room and found it super clean, neat and well tended. I went to the bar got introduced and immediately felt like family. Although they don't serve food, they recommended all kinds of restaurants to attend in the area. This is a great bar/inn, just a great place to hang your hat while traveling lightly.

I considered this a highlight of our coastal Massachusetts trip -- mostly because of the…read moresignificance of this establishment - we even overnighted above the bar and the accommodations, while dated, were safe and clean! Despite the historic significance of Gloucester's beginnings in the 1620s, this bar became the model for the set used in filming the movie, The Perfect Storm, and the actual bar frequented by the characters portrayed by actors in telling us of the list lives of the fishermen aboard the Andrea Gail. Among so many others, their names are further memorialized nearby at a sculpture of a fisherman at the wheel and dedicated to they that go down to the sea in ships..."

Very nice little apartment. Walking distance to shops, restaurants, waterfront. Management is not…read moreon-site but responded quickly to the couple of small concerns I had during my visit. Would definitely stay here again if in the area.

Adorable apartment style hotel. Close to everything. Very reasonably priced and very clean.read more

My boyfriend and I spent a night at the Samuel Fitch House this past weekend, and it was fantastic…read more The website does not do it justice! The house itself is a 300-year-old farmhouse that has been owned by only 5 families throughout its history. Most of the original structure remains today, giving the place an authentic rustic feel -- not kitchy, like so many other bed & breakfasts. The hostess is cheerful and charming, and more than happy to give you a tour of the grounds (including a tunnel in the basement that was part of the underground railroad!). For us, she made oatmeal chocolate chip cookies fresh upon arrival. We stayed in the Carriage House, which really is a bargain for the space. The two-story suite includes a fireplace, kitchenette, television, desk, couch, armchair, and small table with two chairs. This is in addition to an outdoor porch attached to the unit, and the beautiful upstairs bedroom (with air conditioning). Breakfast was delectable, made exactly to our preferences, and served on a screened-in porch overlooking the gardens. We couldn't have asked for a better experience! I'd definitely stay here again, and would absolutely recommend this to any couple looking for a quick getaway from Boston.

My husband and I have stayed here two years in a row on our anniversary/his birthday weekend. Lynne…read moreis a fantastic innkeeper/hostess/chef! She really took the time to get in touch with us before our visit to be sure everything was going to be to our liking. She will make your visit what you wish... if you want the historic tour, you'll get it! If you want privacy and peace and quiet, she'll just be there when you need her. The house has wonderful character and charm and so much history. The fire was roaring when we arrived and the entire visit felt like a special getaway for us from work and the kids, even if it was only a few towns away. I would go just for breakfast if I could, homemade and delicious.