I stayed here with my girlfriend for her birthday and it was perfect! Situated in downtown…read moreNewburyport, just about everything is walkable. While I did not bring my car, I was pleasantly surprised to see they do have their own parking lot behind the buildings. Our room was spacious, super clean and the bed was the comfiest bed I've slept in in some time. I was concerned that the walls would be super thin since it's technically in an old residential building but it was pretty quiet. The free breakfast in the AM was decent - standard breakfast (not made to order or anything) but still good. All-in-all, I felt like we got great value for the price. I'd definitely stay here again and recommend it to anyone visiting Newburyport.

The location is what defines the inn. It is located literally steps from the best restaurants and…read moreshopping in downtown Newburyport. It's an inn dating back to 1880. The rooms are comfortable and reflect the old nature of the building. The amenities vary greatly based upon the room. Only a few have fireplaces. That's what makes these places unique We've been going here for several decades. It is a solid 3 with location tipping the scales. Service feels transactional. Rooms are okay. The lack of options in Newburyport drive the price. The sheets are very thin. And the halls could be cleaned better. For $400 a night in October, it missed the mark. Expensive for value. Towels are small. Large gap under door allows for hallway noise. The Inn charm has been lost with time. Many of the rooms could do with a refresh. The same could be said for the quality of the breakfast.

We rarely leave negative reviews, but our experience was disappointing…read more Our room was 73 degrees overnight, and the air conditioning would not work. The thermostat asked for a PIN code, and nothing we tried worked. We contacted the innkeeper in the middle of the night and were told to turn the dial instead of touching the screen and to open the windows. We had already tried both. Around 4:30 a.m., she came to our room. Three of the four windows were stuck shut, and the only one she was able to open had no screen, making it unusable. Around 5:00 a.m., we were told someone had "turned the AC back on," and only then did the room begin cooling. What was most frustrating was the inconsistent explanation. We were initially told this had never happened before. Later we were told the heating system automatically switched because it was 58 degrees outside. If that's how the system works, the listing shouldn't advertise central air conditioning without explaining that guests may not actually be able to use it. We were awake for most of the night because the room was so warm. We politely requested some type of refund or credit since the advertised air conditioning wasn't available, but that request was denied. The property itself is nice, but customer service during this situation was very disappointing. We simply expected a comfortable night's sleep and a reasonable effort to make things right.

The rooms were adorable, the innkeeper friendly and gracious with us and went above and beyond to…read moremake our night there memorable. Highly recommend!

1st time here and such a awesome place. Great renovatiin, attention to detail. Location is…read moreperfect. You have to be some type of person to come here and not just see simplicity, elogance and beauty in one space.

My wife and I just finished a wonderful winter escape at the Blue - Inn on the Beach for our…read moreanniversary. The drive to Plumb Island through Newburyport was the perfect introduction to our romantic, north shore getaway. Being from Phoenix, we look forward to our cold, winter adventure each year and neither of us had been anywhere north of Boston before. Before our arrival, communication with the Blue was informative and hand a personal feel. Obviously, the Blue caters to summer beach-goers, and the reserved parking area near the hotel would definitely be a huge plus for folks competing for parking spots, but in winter, there are very few people or cars on the entire island. The Blue is a quaint little hotel nestled on the beach in a neighborhood of New England beach homes. We were happily greeted at the front desk by Blue staff and the General Manager. They tendered to our every need and surprised us with a fabulous fruit and chocolate anniversary gift waiting for us in the room. The room was beautiful with a classic and modern beach feel. Sliding glass doors open up to a wooden deck with a fabulous view of the Atlantic Ocean. We could hear the crashing waves while sitting inside beside the gas fireplace to read. It was magical! Also magical was the bed! We haven't slept that well in years! The bed was so comfortable and my wife loved the pillows so much that she bought the very same ones for home the day we returned. And don't forget the two hot tubs! There is nothing quite as enjoyable as relaxing in a steaming, bubbling hot tub while it's snowing all around you. Honestly, the "hot tubs available" filter was probably what highlighted the Blue to me during my search for this trip. One hot tub is on the second floor deck, overlooking the beach and the second is hidden under the pine trees at the end of a short sidewalk across the street from the main building. Both were large enough for probably 6 people, clean and well maintained. Again, it was February so we had them all to our crazy selves the whole week. The beach is beautiful! There is direct, private access from the second floor of the Blue, via a wooden boardwalk. The beach is sandy with very few rocks. I didn't see any seaweed or anything washing up on shore, but it was February, so I didn't expect to see a whole lot of anything living coming out of the water. Every morning we enjoyed a beautiful sunrise over the ocean while we drank some local coffee delivered direct to the room. Oh yeah, breakfast! Each morning the staff dropped off and adorable wicker basket with fresh, local breakfast offerings plus that wonderful carafe of coffee. We had different breakfast each day, to include quiche, overnight oats, fresh fruit, biscuits, and bacon. Just the right amount for the two of us and we couldn't wait to see what breakfast surprise would arrive each morning. Although Plumb Island may feel remote from the business of the Boston-metro area, the location was great for dipping down to Salem without hitting any traffic, or popping up to New Hampshire for a sleighride through the forest. One morning, after a small nor'easter blew through, our SUV got stuck in the parking lot snow. No worries! The General Manager of the Blue came out to hail down a plow and personally helped push us out. Now that's service! Overall, I would wholeheartedly recommend the Blue -Inn on the Beach to anyone looking for a romantic beach getaway. If you're looking for a less Metropolitan vacation with the proximity to get to Boston in under an hour, the Blue can't be beat. We will definitely be coming back. Maybe even in the summer next time!

Who rents a king bed with 2 pillows? Should be 4 minimum…read more Came here in fall and it's basically a ghost town. Restaurant closed for the season. Rooms seem relatively clean but received a bottom floor street side room. The view consisted of a crashed Audi wagon with a flat tire. WIFI stopped working after the first night and never came back despite reporting the issue on that morning. It's not a place you want to hang around in, especially with no entertainment and no views. Clean bed, clean shower, expect nothing more.

Stayed at the Inn, it was a great location and much nicer than the many of the competing hotels in…read morethe area. The rooms were spacious and clean. I would recommend to anyone wanting to stay in the area.

Very nice little apartment. Walking distance to shops, restaurants, waterfront. Management is not…read moreon-site but responded quickly to the couple of small concerns I had during my visit. Would definitely stay here again if in the area.

Adorable apartment style hotel. Close to everything. Very reasonably priced and very clean.read more

Phenomenal service and clean room--superb staff with excellent suggestions on food! Loved it,…read morethanks for the great stay!

Lady who works nights is scared about her safty. obfuscated the fact that I can use my room card to…read moreopen the door and implied that I can't leave past 11 without her opening the door if shes at the desk. Came back at 11 an pushed the button like she implied to then get attitude, "You need to stop forgetting your key card sir." I didn't, I had it, she made rules unclear because she does not feel safe working there at night. Im an asshole.. I give attitude back.. now its uncomfortable to get a free coffee or enter/leave the building while shes on shift.

Newly remodeled rooms freshly painted brand new TVs in the room free Wi-Fi weekly housekeeping…read moreplenty of dumpsters on site to get rid of your extra trash. Extra friendly staff under New Management extended stay weekly rates available open year long

Very nice two day stay one on the way to Maine and one on the way home. Hotel was very clean and…read morehad coffee 24/7 which was nice. We were especially impressed with Anna at the front desk. She was so kind and you could tell she loved her job. She went out of her way to make sure all the guests were happy and had everything they needed.

Horrible experience ....we are on the first floor near the dining area and it's 12:30 am there is a…read morefull party going on in the dining area with a lot of drinking and screaming...there has to be 50 to 75 young people there...they can't all be staying here. I just spoke to the guy working at the desk at first I didn't know who was working eventually the guy who had a patriots jersey on siad he worked there...he had a name tag on....i asked him to please control the crowd...he told me they would be done at 1 am ...I told him that we had a road race in the morning and if there was going to be a full party why did they put us in a room near the dining area, the man told me he doesn't control what room we get put in it's based on availability. A warning to anyone that has to find a hotel and has no choice but to stay here ...ask not to be placed in a room near the dining area I get the feeling this is not a one time thing....the response from the Marriot staff person is completely unacceptable, we always stay at Marriotts and we have had good experiences but this is outrageous....i hope upper management looks at the video from cameras if they have them on the first floor.

3.5 Stars if I could. We were spending a few nights in Newburyport and chose Garrison Inn even…read morethough it was much pricier than other options due to the location and Google reviews/pictures. What I loved : Parking - easily accessible right on site in the adjacent lot with overflow across the street. Great location - far enough from the hustle and bustle but completely within walking distance (5-10 mins) to the main walking areas. Service - super friendly and welcoming. Included with hotel rate - nightly tea and sweets as well as daily made to order breakfast. What I didn't like as much : Rooms are outdated - I can appreciate the historical charm but the AC in our room was a but rickety and the filters needed a deep cleaning b/c they were DUST-TAY! The beds weren't uncomfortable but not super comfy either. Included with the hotel rate - nightly treats with tea were just ok, they seemed like an afterthought for something that should've added to the charm of a nightly tea. There was a bottle of water in the room when we got there so we assumed it was included, we saw a note afterwards it would be $5! Service desk was kind enough to comp it but $5 for water, come on?!? A few bottles should always be complimentary for your guests. Security - maybe it's a low crime area BUT anyone could just come in and out of the building. The hotel room doors don't have any added security - no deadbolts or additional locking mechanisms. All in all - we liked the hotel but didn't love it. It served its purpose while we were there but if we would were to go back this area we may opt to stay elsewhere.

We've been visiting The Garrison in Newburyport for a few years now, and every stay reminds us why…read morewe keep coming back. From the moment you arrive, everything feels welcoming, the staff are so kind and attentive, and the entire place is spotless. The breakfast that's included with your stay is made to order and absolutely delicious, the perfect way to start the day. On this trip, we chose not to have room service, but when we came back from being out for the evening, there was a neatly packaged bag waiting outside our door with fresh towels, tissues, and toilet paper, such a thoughtful touch, and we didn't even have to ask! The building itself is very old and full of charm, but you'd never know it from the exceptional cleanliness and care that goes into maintaining it. Every detail here is done with love, and it truly shows. It's a wonderful place we'll continue to return to year after year.