We rarely leave negative reviews, but our experience was disappointing…read more Our room was 73 degrees overnight, and the air conditioning would not work. The thermostat asked for a PIN code, and nothing we tried worked. We contacted the innkeeper in the middle of the night and were told to turn the dial instead of touching the screen and to open the windows. We had already tried both. Around 4:30 a.m., she came to our room. Three of the four windows were stuck shut, and the only one she was able to open had no screen, making it unusable. Around 5:00 a.m., we were told someone had "turned the AC back on," and only then did the room begin cooling. What was most frustrating was the inconsistent explanation. We were initially told this had never happened before. Later we were told the heating system automatically switched because it was 58 degrees outside. If that's how the system works, the listing shouldn't advertise central air conditioning without explaining that guests may not actually be able to use it. We were awake for most of the night because the room was so warm. We politely requested some type of refund or credit since the advertised air conditioning wasn't available, but that request was denied. The property itself is nice, but customer service during this situation was very disappointing. We simply expected a comfortable night's sleep and a reasonable effort to make things right.

The rooms were adorable, the innkeeper friendly and gracious with us and went above and beyond to…read moremake our night there memorable. Highly recommend!

Love this place…read more This place isn't fancy, but it's honestly one of my favorite spots to stay. I've been back several times--it's such a hidden gem. Every room has an ocean view, it's right on the beach, and the staff is super friendly. They offer a simple breakfast, everything is clean, and even with the rustic charm, it still feels really comfortable. It's dog-friendly too, which I love. The vibe is just so chill--nothing pretentious. You see people fishing, hanging out, having drinks, families and dogs enjoying the beach... just good, normal people. The back deck is perfect, there's easy parking, a fridge in the room, and even a parrot to greet you when you check in. Can't say enough good things--can't wait to come back!

I had a wonderful stay at Cape Ann Motor Inn on a chilly weekend in December. The Inn really is ON…read morethe beach! My trip coincided with the full moon, and I spent a good part of the evening strolling the beach. I decided to sleep with the curtains open and got to watch the sunrise over the water before even getting out of bed. The bed itself was comfy, the internet was speedy, and, thanks to the kitchenette, I was able to save money by cooking during my stay. I also appreciated the warmth of the staff, who kindly stored my backpack while I ran a road race between checking out and catching the commuter rail. If you're a fan of the ocean and of cozy settings, this may well become your favorite inn anywhere!

I was excited to stay here for a wedding this summer but the reservation was canceled, I couldnt…read moreget answers as to what was going on. I ended up having to book a place that was much more expensive. This experience ended up costing me four times as much as I originally thought and the hotel room I booked at another site was twice as much as when I originally booked with Sheas. I really liked quite a bit about this hotel but I would never book a room here again and I advise anyone looking to book a room to spend the extra money with a more professionally run place. I don't need amenities , I need my bed and a pillow as a bare minimum and they did not deliver on that.

My husband and I stayed here for our mini honeymoon. The receptionist was very friendly and our…read moreroom was very nice and big.

I rarely write negative reviews. No one is perfect and things do go wrong sometimes. With Captain's…read moreBounty, when things went wrong, the hotel became very defensive and denied any accountability, and turned it around and blamed it on the customer. I have been waiting for two weeks for a refund and an explanation/apology, the hotel simply refused to respond. On 07/03/2026, I and my three young children arrived at Captain's Bounty on the Beach for a two night stay for the July 4th weekend. Unfortunately, we had to cancel the reservation because there were wasps inside our room. Specifically, there was a dead wasp on the bathroom floor upon our arrival, which was unacceptable because hotels are expected to check the room right before guest arrival. Disgusted, I immediately picked it up with a tissue and flushed down the toilet. Subsequently, we saw another 6 wasps in total and I was scared that it would fly so I quickly caught it with tissue and flushed down the toilet. I did not think to take a picture for evidence because I and my children were scared. Because the wasps are dangerous and especially my children are young, we did not feel safe to stay for the night and had to cancel the reservation, which was very disappointing as we drove almost two hours to get to the hotel and we were left without a plan for the holiday weekend. I wanted a refund since we had to cancel the reservation for safety reasons. I spoke with the front desk, who immediately insinuated that we wanted to cancel because we didn't have an oceanfront room, which was not the reason for the cancellation; the wasps and our safety was. The hotel has two separate buildings, one is right on the beach, and the other one is across the street next to a historical cemetery. It was not ideal but I would not cancel the reservation just because of that and lose our money. Unfortunately the wasps were just too much for our family to make it work. In the written communication that followed, the hotel kept forcing a point that the location was the reason for the cancellation, while demonstrating no accountability for having wasps in their hotel room, which is a completely unacceptable safety hazard. The hotel also questioned my honesty by pointing out that I took my children to the beach that day. Seeing wasps in the room was a shock and our vacation was not going the way we hoped. We all felt unsafe and disappointed. However as the mother and the only adult, I am responsible for my children and had to make sure they were affected as little as possible. Also I don't tend to act on impulse and usually take my time to think things through before acting. It was a long drive on a hot day and I tried to lighten their mood and let them spend some time at the beach while I thought things through what the best plan was for my family, and the conclusion was that we could not see ourselves sleep in a room with wasps at night. The fact that the hotel uses this against me was absurd and shows the absence of compassion. We paid over $900 for nothing but disappointment and a waste of our family's time. Admitting no fault on their end and refusing to refund our money, the defensiveness the hotel demonstrated is a clear indicator that they do not have customer's best interest at heart and aren't willing to take accountability when they should have. Keep accusing the customer and shifting blame onto the customer is not how a business with integrity should operate. Being treated this unfairly as a consumer, I am deeply disappointed. The hotel kept saying no wasps were found later. But that has NOTHING to do with what we experienced as an individual customer and the hotel has not accepted any responsibility for this. In addition, the hotel was able to rent the room out Saturday night, but still refused to refund my money, which made it even more disappointing. It's easy when everything is smooth. However it's when there is conflict that the true color shows.

Excellent. Location could not be better and we snagged an ocean front for night one. The room and…read morebathroom was spacious for Cape Ann. The bed was like sleeping on a cloud. The rooms outside deck was spacious and the ocean water lapped on the sand and rocks below. The staff was absolutely great. Friendly, accommodating and competent. The view was of the open ocean, Bears Neck, and back beach. Awesome. The 4th of July Parade walks right by the hotel and the Bonfire is a 30 second walk away. Bears Neck and the many shops, restaurants, lobster pounds, art dealers, jewelers, artist, glass blowers and more is a very short walk away.

Can't think of anything negative to say- all positives here. Our room was on the bottom floor, 2…read morequeen beds- spacious and clean with nice air conditioning and good bathroom. Flat screen tv and microwave/fridge/coffee pot in the room. They also give you a binder with info about the motel and local bars/restaurants/takeout flyers. The staff was friendly and laid back. You get a parking pass at no extra cost. My favorite part about this place- you literally can't get more beachfront than this. You walk out your sliding door and you're literally walking on the sand. You can hear the waves crashing at night. There's a small porch outside each room, and the rooms walk out into a "sand garden"- a fenced off area with a grill, fire pit, picnic tables and lounge chairs for use to all guests. The beach is beautiful- huge and big waves, clear water.. Not as packed and loud as Hampton beach. The location of Salisbury beach is a huge plus.... Drive 10mins north and you're in Hampton beach, NH. Drive 15 mins south and you're in the town of Newburyport, MA which is adorable--- historic whaling town with old brick sidewalks and buildings, with tons of shops/bars/restaurants/art/ice cream places. You can spend hours here. One minor drawback about the Shoreline Motel is that the walls seem thin- we didn't spend much time in the room but when we did we heard every move the people made above us. Def not a big deal but something to think about.

We couldn't have had a better stay. I'm glad that other Yelp reviews guided me in the right…read moredirection when looking for an overnight for a concert. The owners were very accommodating. The location is great! Just .4 miles away from the ocean hall venue and so close to the beach you can fall asleep to the sounds of the waves. Highly recommended!

I stayed here with my girlfriend for her birthday and it was perfect! Situated in downtown…read moreNewburyport, just about everything is walkable. While I did not bring my car, I was pleasantly surprised to see they do have their own parking lot behind the buildings. Our room was spacious, super clean and the bed was the comfiest bed I've slept in in some time. I was concerned that the walls would be super thin since it's technically in an old residential building but it was pretty quiet. The free breakfast in the AM was decent - standard breakfast (not made to order or anything) but still good. All-in-all, I felt like we got great value for the price. I'd definitely stay here again and recommend it to anyone visiting Newburyport.

This is a wonderful New England inn in a perfect location when visiting Newburyport…read more , From their website: The Essex Street Inn was originally built as the "Lucky Livery Stable" in the early 1800's. In 1880, the stable was razed, and in its place, the present Essex Street Inn was built in a conservative version of the style known as Victorian eclectic. To set expectations, the rooms are cozy. The suites are larger, but since we were only here for one night, we opted for a standard room. Luckily, we were on the first floor, as there are no elevators and steep stairs. They do have a parking lot, which is key during the high season. Our room was very comfortable, and our bed was perfectly plush. There is a K-Cup coffee maker and cable TV in the room. Breakfast is OK and should satisfy most. There is a Starbucks a short walk away and plenty of other coffee shops and breakfast venues in the area. The location is perfect, on a side street, walking distance from shopping, bars, and restaurants. Plum Island is also a short ride away.

The Harborview Inn is a charming family-owned inn across the street from the harbor (America's…read moreoldest and most scenic working waterfront!). Walking in the front door, I was immediately greeted by Skipper, the cutest assistant innkeeper, and welcomed into the great room where a complimentary continental breakfast is served with your stay. Each room is beautifully decorated and coastal themed with it's own bathroom and gives such cozy, welcoming vibes. Whether you're looking for a staycation in MA, a place to recommend your out-of-town friends and family to stay or even a change of scenery while working from home (they have a new remote work package available), keep Harborview Inn in mind!

Beware of hotel upon booking gives option to pay at property and they will try and charge your card…read morewithout authorization. The guy in charge called me and was very rude and stated he was charging my card but wasnt going through. I asked why are you charging my card I requested pay at property he got angry didnt let me speak and told me he was cancelling my reservation that they are a small n&b amd cant afford to hold rooms with no pmt. I explained to him that was false advertisement he hung up on me. I received a notification a few min later my reservation was cancelled. Would put 0 stars if could. So unprofessional

Had a lovely stay. Room was clean and good sized. The king bed was comfortable while the deck and…read moreocean sounds were also very relaxing. The desk folks were helpful and pleasant. Housekeeping was immaculate and responsive. This is a location central to everything: stores, restaurants, breakfast places, and, of course, Motif #1. Only negative was that the Hideaway opened the day we were leaving so we weren't able to avail ourselves of that during our stay. Otherwise, gotta rate this place an eleven out of ten! Will definitely be back!!!

Gorgeous town Gorgeous views…read moreTiny and I mean TINY room (room 1) Restaurant literally next door Gorgeous little shops near by Friendly staff and passer bys SUPER CLEAN