Doug just put a new hard drive in my computer as well as updates my operating system. I couldn't…read morebe more pleased with the results! He only had my computer for 24 hours, picked up and delivered it, and did it all with a smile. My computer is running faster, and Doug even took the time to make sure I was connected to my wireless printer before he left. I have no hesitation recommending Doug and his services. I will definitely call him next time I need help with my computer.

I HIGHLY recommend Southnet. I had a desktop computer that had been run down and boxed up for a…read morecouple years that I decided to get fixed to save some money from buying a new one. I reached out to Doug and he came and picked up my computer and fixed it all up in less than 24 hours. He charged me a very reasonable fee and even added some additional software without charge. If you're having computer issues and live in the South Hills call Southnet ASAP! You won't regret it! The free pickup and delivery (if you purchase his services) is a massive plus too!

Stoped there to have a Mac fixed and he charged me 35 dollars to basically get a quote in fixing. I…read moreunderstand small business needs but it seemed a little high to do nothing but quote the issue. Outside of that he did have some used computers that were well priced. Nice guy and seemed knowledgeable, just be aware of the shop minimum price.

I love these guys....they're friendly, fast and very helpful...I've taken my broken computer there…read moretwice and both times they were wonderful. They work on the computers there, -- they don't ship them somewhere else to be worked on by God-knows who (which is what the Geek Squad does). Yeah, it's a bit of a schlep for me to drive from Murrysville to Irwin, but I happily take my computer there because I know these guys will take care of what's wrong with it.

I really like this place. I've been using them since they were CPR. They have great services and…read moreeveryone is pleasant to work with. I highly recommend them. They don't overcharge you either. They have a great repair service and won't lie to you when something isn't worth fixing.

This store is closed when it says open and has Been dodging phone calls for about a week. They have…read moremy daughter's cell phone and won't pick up so we can get it back. It's been almost 2 weeks of no answers and no communication when we were told it would only take a couple days.

unfortunately Keven was not able to help me with my laptop over the phone, I'm going to need to…read morebring it in for service! maybe next week.

Ghosted me, never called me back. He may be okay with "minor" issues. Would NOT recommend.read more

I had a massive emergency where a week before a big meeting for my PhD, my flash drive got…read morecorrupted and I lost a lot of data. GeekSquad at best buy said they could do nothing. I called My Computer Whiz and Nouhoum got back to me within 30 minutes on a Sunday afternoon. He picked up my flashdrive that night, emailed me my most important file within 48 hours, and then by Thursday afternoon dropped off a brand new hard drive with the rest of the recovered data. Saved my life - I would have been screwed for my meeting if Nouhoum wasn't able to help!!!!

I can't tell whether these people are out and out con artists or whether they're just disorganized…read moreor what. I'm not even sure there's more than one person. His name is Nouhoum Cisse. Their website says: "All our laptop repair services are based on hourly rates or upfront flat labor rates which range from $85.00 to $180.00 plus the cost of parts if required. Since the price varies on different parts from different model computers, we'll provide you with a FREE upfront computer repair price quote within 24 hours." - http://www.mycomputerwiz.net/about-us/ When I gave my computer to Mr. Cisse to be repaired I asked for a receipt. He said he'd email me one, which he did but it was lacking in detail. I asked for an estimate of cost & time needed. As quoted above, that's something they guarantee within 24 hours. I didn't get that. I was patient, I waited 2 weeks without hearing anything further. I emailed asking what was happening. I got no reply. I waited ANOTHER 2 WEEKS & desperately asked what was happening & got a phone call apologizing & asking me if I'd gotten their "ticket". I said no and I was told that they have a new ticketing system that apparently wasn't working. The laptop was returned to me that day, there was no invoice. I plugged it in where I usually worked on it and it didn't seem any different from when I sent it in for repair. I tried phoning, texting, & emailing to alert My Computer Wiz of this & got no reply. Frustrated, I put a stop payment order on the check & informed them by email that I'd done so & why I'd done so. THEN I got a phone call. Mr. Cisse called me & came back to my house & gave me the check back. In the meantime, I'd disconnected external devices from my computer and tested it again and it seemed fine now. I concluded that either it HAD been fixed or that the problem had been with the external devices from the beginning. Apologetic, I wrote another check out for the same amount. Weeks later, I was told that THAT check had been refused payment at the bank that both My Computer Wiz and I use. Apparently, they had misapplied the Stop Payment to the wrong check. I called the bank, they apologized and said they'd correct it. They didn't. Mr. Cisse claimed that the bank had charged him $40 because of this. The bank told me that either they would reimburse My Computer Wiz directly or I could reimburse him and the bank would reimburse me. I wrote out a THIRD check for the original amount and another one for the supposed bank charge. I asked for receipts from Mr. Cisse. That took entirely too long. The bank then started getting very cagey. They wanted to know where My Computer Wiz is located. I told them that I thought they have an office in Cranberry. Looking online I see they claim to have two offices but that both are only available "by appointment only". Furthermore, they only have ONE phone number between them - which happens to be Mr. Cisse's cell-phone. I found that suspicious. The bank denies that they have a $40 fee and even though I provided them with everything they asked for as proof of payment to My Computer Wiz they are denying me reimbursement. I finally got an invoice from My Computer Wiz and it's very vague. In the end, I'm not even sure they repaired the computer, their price seems basically made up, their charge for the bank fee appears false, and I'm not sure there's even a business with multiple employees. I'm still dealing with them seven weeks after they got my computer but I'll never hire them again. I know that they lost their account with my workplace and I see online that at least one other person is accusing them of fraud. BEWARE! Mr. Cisse is very friendly but then so are con artists in general, right?

Mark provided great service and helped get our computer up and running properly! I will use this…read morebusiness for any future computer needs or repairs for sure!

Told me he did 15 minutes of work and then told me the bill was $160 !!!!!!!Needless to say I…read moredidn't pay him. So beware folks, he's a smooth talker!

J&M Computer Repair Services is the best around! I contacted Jason, the owner, after my MacBook…read morescreen suddenly cracked and the display became completely unreadable. It was very unexpected and stressful, especially because I rely on my laptop for work. I had never experienced anything like this before, and since my laptop was no longer covered by my school's warranty, I was also worried about how much the repair would cost. I was unfamiliar with local repair shops, so I decided to reach out to J&M after seeing their great reviews and getting a recommendation from a friend. From the moment I reached out, Jason was incredibly helpful. He was knowledgeable, quick to respond, friendly, and made the entire process so easy. He had my laptop repaired the next day and stayed after hours to make sure I was able to pick it up before the weekend. The service here is unmatched. The pricing was extremely reasonable, especially compared to other repair options I looked into. I truly could not have asked for a better experience. I would HIGHLY recommend J&M Computer Repair Services to anyone in need of computer or electronic repairs!

Awesome troubleshooting, repair, and customer service! Sometimes while you wait or after having a…read moregreat meal next door. Thanks for the help

Very accommodating and friendly, Mark seriously knows his stuff. I seriously recommend their…read moreservices after I had an issue with my computer requiring it to be taken apart and put back together, and will be seeing them again for further services.

Wow. Stunning level of professionalism. I was visiting the area when my computer decided to take…read morea nosedive . I had taken my hard drive to Best Buy and another local computer shop and both had told me they had no idea how long it would take to recover my photos or even what the cost would be in the end. Mark was their polar opposite. Not only did my data get recovered in just a few days, but it was all put on a new drive that just had to be reconnected to my system and it booted up like there was never a problem to begin with. I've always assumed that computer shops are just out to rip you off and waste your time. Mark has proven me wrong and because of that I will never go anywhere else when I visit that area again