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Barno Electronics

5.0 (2 reviews)
Closed • 9:00 am - 2:00 pm
Updated 2 weeks ago

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Best Buy Century Iii - Power adapter no cable

Best Buy Century Iii

(29 reviews)

$$

Seriously bestbuy needs a new 3rd party call center because the costumer service sucks. I've waited…read moreover an hour on the chat with no real response to 1 question, always please hold. I called the phone number and waited 20 plus minutes on hold to finally reach someone and they don't understand the best buy products. when I voice my frustration they offered me a $50 membership. Why would I pay for deplorable service? When you call the store you can't speak to anyone in the actual store. They tell you to just go in to the store. 0 ZERO STARS! Don't waste your money at high Best Buy to be treated unfairly. Walmart & target is better.

I cracked my phone screen. My protection plan is Best Buy. Their repair coverage is awful compared…read moreto Verizon I discovered. Verizon has switched to a $29 screen repair for unlimited occurrences. Not so with Best Buy. Still a very high deductible. Only one store here is authorized to repair Samsung phones (Monroeville) and they have only done one so far and it might take a week. Only slightly cheaper than other stores like this one at Century III which send you a replacement phone. Between the two options, it's something between 100 and 200. The phone still works so researched. Turns out Verizon has an awesome deal going as of July 11, 2022.I didn't believe it online so did the online chat with a rep. Turns out they have a trade-in program in which I can trade in my cracked screen Samsung s20 for a new s22 basic model worth 799 on my existing line with my existing unlimited plan for free. Didn't have to fix the screen first. Didn't have to be a new customer. Didn't have to add a new line.  Just paid a 35 upgrade charge.  I will pick it up at a store close to me tomorrrow or next day. I changed my protection plan back to verizon, as well. Regardless of this great deal, i could have gotten my screen reoaired for 29 dollars if i had remained with verizon's protection plan instead if best buy's plan. So... Not happy with Geek Squad cell phone protection plan and letting you know.

Barno Electronics - electronics - Updated May 2026

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