This review is for Car Installation/Audio services only. I did not browse in the store…read more I decided to change out my old iPod/iPhone 4 cable for an auxillary cable which is hardwired into my car audio system. I was able purchase the service and equipment online and pick it up in the store before my appointment time. Best Buy made it a very simple online and in-store process which took me less than 15 minutes. For my appointment, Rob D. was knowledgeable and friendly. He figured out I purchased the wrong part and made it an easy exchange. Better yet, the installation (estimated at 1 hour) started on time and was completed in ~20 minutes and the audio works perfectly.

BEWARE of Best Buy AI. I made an appointment with AI, but AI did not notify the store. When I…read morearrived at the store, I had no appointment. The girl at the entrance did not tell me that but sent me over to the Geek Squad. There was only one girl to handle many customers. After a while, I told her of my appointment, & she said I did not have one. I am a Total Member & was not happy that no attempt was made to keep me there. Prior to making the appointment with AI, I was on the phone/computer with the Geek Squad for over an hour. Obviously, the tech could not fix my problem & hung up on me, not calling me back. Another reason for me not to purchase anything anymore at Best Buy. I believe my Lenox Yoga Laptop is a lemon, as I've had other issues, & it's not even a year old.

business was closed december 31st 2022 in business for 38 years. it was wonderful repairing…read moreelectronic equipment

Contacted them for warranty repair on my new Viking range. Their receptionist was EXTREMELY rude…read moreand kept reiterating - they dont have work order from the manufacturer. When I tried to explain - I have the order on hand, which was emailed to them, she basically yelled at me and hung up. Unbelievable. Upon calling Viking warranty team, I learned that my work order was declined by Superior El; their receptionist didnt even bother to tell me that! I am puzzled - how this company stays in business with such terrible attitude towards customers.

This business is the absolute best to work on your computer!…read moreVery conscientious, thorough, and prices are very fair. Thank you gentlemen!

I am so thankful for this place and the staff who work here! My brand new, two month old dell…read morelaptop completely died on Saturday morning. I had eighteen papers saved on it that I needed to apply for my CDA in two weeks. I am completely clueless when it comes to electronics so I ran down to Aquillis literally crying because I thought I had lost them all.The staff worked on my laptop and got them all back for me! I had also bought a laptop here years ago that worked great as well as a wireless printer. They have fixed my grandfather's computer and even my mother's embroidery machine. All at a great price. I highly reccomend!

Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Kevin's was good! He is a very busy guy with lots going on…read morein his shop. If you have to wait, call Alice over, she is the Chief Experience Officer and will make sure your wait is full of smiles and tail wags. I got my fingerprints done for a new job, and when it was my turn, Kevin made the whole process very simple.