It would be so much better for hobbyists like me if you would post different types of fish and what they cost. It is unlikely for someone to drive to your store not knowing what types of fish you sell and what the costs are. It is a simple marketing/competitive strategy to advertise...and that does not mean having customers post pics. I am in the process of setting up several freshwater tanks in various schools and I am most likely to purchase fish online from Live Aquaria which is more expensive but is so much more convenient than driving around to various fish stores to see what you have and what they cost. read more

What a terrible store... First you are greeted by the creepiest thing I've seen in a very long time. It is a half mannequin "sitting" by the side of a koi fish pond. (See the picture). Every time you were near this thing you would forget about it and turn around and it would scare the crap out of you. The fish tanks were all in pretty bad condition and had plenty of sick and dying fish if that is what you are in the market for buying. We were in the store for probably 15 mins total and not one of the two employees said a word to us. Understandable if they were busy but we were the only ones there... read more

Aquatropics - Local Fish Stores Near Me - Minneapolis, Minnesota

I don't even know if it's fair to rate this store because they are closing but of the fish that I saw, some were sooo skinny and sick looking. A lot of the tanks were very dirty too. read more

Large fish selection, clean tanks, and the staff was very knowledgeable. When I had a problem with my tank last month, I brought in a water sample and they helped me get back on track. I would recommend this store to any of my friends. read more

I brought my poor sick fish into Aquatropics and left feeling confident I could save little Skip. The woman took one look at him, asked two questions, and knew exactly what was wrong. She gave me several tips, showed me some products (without being pushy), and handed me a bag of starter water - since I was keeping my tank TOO clean. If I had brought Skip to another larger pet store, they probably would have tried to just sell me a new fish. I've passed this place hundreds of times, but I'm glad I decided to stop in today. I'd definitely go back. read more

One of the worst haircuts I have ever had for my dog! Do not go there !!!!!!!! it is soooo dirty down in some dank basement , but has a charming groomer who must have not listened to me at all! Shocked , when I came back and my poor baby had a very short haircut especially after telling Her I did not want a summer haircut yet it is too cold out!!!! Talked to manager /owner and he could care less said we will make that note for the next time I will be there... Wha???? Next time???? How would he ever think I would be back!!! My dog has still not recovered and it is may 31!!!! read more

The employee is very rude. He lost patience when I tried to clarify my question. I walked out as soon as I can to not even waste one more minute with the store. Will never come back. read more

I love this fish store! The staff is extremely knowledgeable and helpful. I've been in several times with questions and they always know what is best for my fish. I love to bring my 16 month old son so he can look at the fish! The staff is honest and won't try to upsell you on products that you don't need, which I really appreciate! I will opt to come here for all my aquarium needs over any other big name store. If you haven't been, you should check it out! Leave your coat in the car. It's pretty warm inside. If you come at the right time they will let you feed the carp. They also have a grooming service and sell a small selection of dog and cat supplies. read more

When I entered the store, no one asked to help me. Ok, I thought. There's two employees and one is talking to someone as they check out. Maybe the other employee is an imbecile. The other customers left but they still made no attempt to help me. When I finally approached the employee that had demonstrated he could talk, I'd wished I had left. This guy was extremely rude and not the least bit helpful. At least he wasn't overly pushy trying to sell me anything. After talking to this turd I know I'll never enter his store again. I wish I could give less than one star! read more

The staff and ownership (probably one in the same) would benefit in a customer service/phone etiquette class. The man I spoke to was cocky and condescending. Save time and your money and drive to Golden Valley to Bulk Reef Supply. The woman at the front desk was very helpful and pleasant. Purchased same float valve for half the price quoted by Aquatropics. read more

Knowledgable staff and friendly. The store has a lot of unique things to look at and is a very calming atmosphere!

I would NOT recommend this store to anyone! I was a long term customer of about a year at this store but that was only because it was the closest saltwater fish store to me at the time. But I have decided to travel farther to get my fish. The owner seems like a very nice guy off the bat! Knowledgable and seems to know what he's talking about for the most part. However, he treats you like you're stupid anytime you ask him a question. Talks to you how he would talk to a 3rd grader. That always irked me about him whenever I had a question. But my last straw that caused me to leave was when he talked me into buying a certain type of protein skimmer for my 72 gallon saltwater tank. Now, I had had this tank up and running for two years without ever using a protein slimmer. I naturally have very clean water. But he INSISTED that in his 25+ years of saltwater experience, that my tank would EVENTUALLY crash without the skimmer and that I was very slowly poisoning my fish. He talked me into buying a $200 skimmer that I used for 5 days before the fan blades broke off and went scissoring into my tank, injuring one of my fish. After checking the reviews for this particular skimmer online, this is a very common problem! It didn't even skim much from my water which tells me there wasn't much to skim! When he first talked me into buying it, he said I could return it to him if I didn't feel like it was worthy the buy. So naturally, after it broke, I brought it in and tried to return it. But he wouldn't accept it! I told him it injured my fish and he just stared at me. "Are you blaming your injured fish on me? Because I can't predict it would break." He said after to me after I didn't say anything. Outraged, I mentioned to him that he had told me that I could return it, and he denied ever saying it. He said I cannot return it to him because I used it, and that I had to return it to the manufacturer (which they wouldn't take it back either because "you can't return it if you used it." But that makes no sense because I would have to use it to find out if it works or if it's broken). Long story short, I will NOT be returning to this store because it's obvious he is just in this for the profit. He conned me out of $200 and had absolutely no sympathy for my money loss, or for the fact that it injured my $110 fish. read more

This place is awful. We went in here needing an undergravel filter and help with the setup. The guy was a jerk, and made fun of us for not knowing everything about undergravel filters already. He sold us a completely overpriced air pump, which I found online later for less than half the price, and turns out that the air pump the guy recommended was too weak for our size tank so it died very quickly and was extremely loud in the meantime. He also gave us bad advice regarding how to keep our fish tank. I think that fishtank advice is an important feature in my opinion of your aquarium store. You should be able to go in there when you have a problem and get help. I do not recommend this place, find another store, or go to Aqualand on Chicago st. instead. read more

After shopping at Aquatropics for years with no real issues, even recommending people go their since they had a great selection, I must say I will never shop there again. We moved from the Crystal area in 2010 to the Zimmerman area. For obvious reasons I haven't been there in few years because of the drive, but recently my family wanted a couple of Oscars. They had to be a little bigger due to existing fish we had had for over 10 years. So.... I thought of Aquatropics since they usually had bigger fish. With the entire family aboard, we headed for the cities to buy some fish. I knew something was different as soon as we went in, but did find help and purchased 2 medium size Oscars for $19.99 each. Everything seemed great in tank when we got home and we were pleased that no existing fish were aggressive, etc. for about the next week. That is until the fungal infection killed them all. Within 48 hours of noticing the first white fungal signs on one of the existing fish, all my fish died, even after treating. I have had the same fish in my tank for well over 10 years and grew up with aquariums. The Oscars I purchased from Aquatropics brought a fungal infection that killed all of my fish. So, other than vent in this review there is nothing to do but start over with our 55 gallon aquarium. I figured when I called they would just blame my water, that was not the case, mostly silence. I was nice, and offered it up as a heads up, not thinking it would go anywhere, which it didn't. He just thanked me and asked if I could send him a picture at least offering to sell me some product? Not, anything? Not sorry to hear that, nothing. At least offer to replace the fish sold, something man! So, what has happened to customer service and loyalty? They had a chance to keep a 20 year customer. They have lost that, and gained a strong critic who gets some satisfaction knowing that any business getting this many poor reviews, won't be open much longer. Sad, I am huge on small business, but not bad business. Good luck with your aquarium, I have loved having one since I was a kid. Just don't shop at Aquatropics in Crystal, Minnesota if you want your fish to live! read more

First of all I would just like say that this place is an absolute shithole. First when you walk into the store you get hit in the face with a blast of hot, moist uncomfortable air. First thing you see is weird half mannequin with a stupid outfit on starring you in the face. Almost all the tanks are dirtier than a sub reddit of a porn site. Multiple dead fish and some even to the point where they're decomposing. Random white frogs in tanks we're they're not suppose to be, most of them dead. One massive gold fish begging for death. The saddest thing i've ever witnessed was how they were keeping their betta fish. Most of them were either dead or on the verge of dying. As I made my way into the bowels of the store I thought my eyes were pulling a prank on me. A shrimp eating a at least a week old dead clown fish. As I made my way into the very back I saw the most haunting and terrifying scene i've ever seen in my entire life. I saw multiple species of hostile eels in a at most a 20 gallon tank. I saw a eel eating another eel. both of them the same size so he couldn't even eat the other one. One tank I could not even see into it was so dark and dirty. Prices for the fish were out of this world. $7 for one "assorted shrimp"? give me a fricken break. Please for the love of god never go to this store. ever. read more

Don't go!!!! I wish I had never gone here. Very High prices!Terrible customer service. The Owner Is very rude. I will never go again. feel sorry for the fish. Owner claims he is retiring when he has a big sign saying hes closing going out of Business just to bring customers in. I'm going to check he told me his last day was going to be August 31, 2017 I Hope so. This guy should be turned in to the BBB. He has so many bad reviews. read more