1. Pet Supplies Plus Crystal

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    Crystal, MN

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    Pet Supplies Plus Crystal

    3.6 (25 reviews)
    Closed • 9:00 am - 9:00 pm

    Pet Supplies Plus Crystal Photos

    Recommended Reviews - Pet Supplies Plus Crystal

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    Photo of Kim S.
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    4 months ago

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    7 months ago

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    1 year ago

    I have used the delivery service many times, its fast, good products and packed with care. Great service and great store!

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    2 years ago

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    2 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    5 years ago

    This place is great! I like doing business with smaller businesses and they are knowledgeable and friendly.

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    10 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    8 years ago

    Best neighborhood pet store. Friendly, convenient, good pricing. Staff is available to help with needs.

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    9 years ago

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    5 years ago

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    8 years ago

    I wish there was a way to email or contact the store or owner. Otherwise I love the store. Remember to humidify the reptiles.

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    Ask the Community - Pet Supplies Plus Crystal

    Review Highlights - Pet Supplies Plus Crystal

    “The prices are usually matched right up, with the competitors around (Example: Target, Menards, Fleet Farm).”

    Mentioned in 2 reviews

    Read more highlights

    PetSmart

    PetSmart

    (37 reviews)

    A pet store that has everything I don't come here often but…read moremy doggy needed an new bed and also needed to get out of the house and walk around and being super cold here we couldn't get out so it's great that u can bring your dogs inside the store Cashiers got a little backed up but something to do in wintertime with your pet

    We recently took our dogs to the pet hotel for the first time for an out of town trip which we were…read morehesitant to do in the first place but we couldn't find any family/friends available when we needed them. We chose to go with Petsmart as they were running a book 3 nights, get 1 free special at that ended on the first date of our reservation. When I called to confirm the reservation I asked if that deal would be honored since it ended on the first day of our reservation and the call center said that they weren't sure, but even if it wasn't first time customers get a free nights stay so it would've been the same price with either of the discounts. The call center also specifically made a note in the comments on the reservation about the specials. On checkout day we go to pay and the total is more than we were expecting and the store employee has no idea about either of the specials telling me that I need to check my emails for a coupon, but I had never been sent a coupon. The employee said there is nothing they can do despite my noting with the call center about both discounts. After paying and leaving, I call customer service and they are more than willing to connect me to the store to discuss the matter and work on getting me a refund for the missed discounts. Customer service connects me with the store pet hotel and the employee tells me that the store manager only honors discounts if you have a physical coupon or bar code and are able to show in person what you have. They kept repeating how unfortunate it is that I know about the discounts but that they can't do anything about the total. They are even specific to mention that they only honor the specials with a physical coupon/barcode because it can add up in cost to them if they honor it without it. That comment didn't help the situation as our bill was around $100 more than we were expecting to pay which we were hesitant to pay the cost with the discounts anyways. The store employee said she wasn't able to help me but that the store manager would call me the next day. I never received a phone call and have had no solution. A very disappointing interaction for a first time customer already hesitant to board their pets.

    Petco

    Petco

    (37 reviews)

    Good inventory of fish, every time we go my little brother finds a fish, a beta he likes. Fun place…read moreto shop for fish lovers, bird, dog, cat all the same. There is also a target nearby for extra shopping conveniences as well. If you are in need of a pet stop by! Lots of tiny pets here fish, rats, birds, etc...

    On Saturday 10/03/2026 at 8:30 my adult sons went into the store to purchase crickets (30 minutes…read morebefore closing and 2 cars in the parking lot). This apparently was an inappropriate time to get crickets for the store and the manager Jermaine Johnson. While getting the crickets Jermaine Johnson stated to my children that "If you ever do this again and I'm the one here, just know you won't be getting those crickets!" Between his demeanor and tone this clearly was meant to be rude as possible. When my children came back to our car, they were visibly upset. I went into the store and asked for the manager who I then found out was the rude associate. I was beyond confused as a person who is a manager should clearly have better customer service. When informing him that I have never heard of not getting service 30 minutes before closing, he stated that it was a policy if two people are working not to sell animals 30 minutes before closing. This is a store policy and not Petco's policy which I got clarification on. No posting on door or inside the building stating this policy. Clearly to enforce or educate customers of this policy that is not posted it's safe to assume they have to verbally inform customers of it. I am sure there are better ways to enforce that policy than the manager Jermaine saying what he did he could have easily said "Sorry we cannot sell crickets at this time due to this policy, or we will do it this time but please note this policy is here" or any other nice way to handle the situation. That's not what happened though, the manager had an attitude and felt it was okay to talk to customers in such a rude way and then get upset when I asked for corporates number. While providing me the wrong number for corporate he proceeded to give me his 1st and last name notating he has been a manager there for 5 years. Clearly enough time in management to be able to politely enforce a policy and communicate with a customer. I have reached out to corporate and encourage them to review the cameras and if they have audio to review that as well. I will also try to reach the owner of this Petco at 753 53rd Ave NE, Fridley, MN 55421 as they should be aware of the staff they have representing them.

    Pet Supplies Plus Crystal - petstore - Updated October 2026

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