You know it's a legit fish shop when they have two dedicated coral frag tanks! The have a decent…read moreselection of equipment and a marine biologist on staff! Yeah what other fish store can say that? I love the dark saltwater room, that really helps to showcase the fish and corals. The freshwater rooms are not as impressive but the fish are still high quality. The store is new so I expect to see improvements as it grows. I will definitely be coming back when I'm in Cleveland. Get the word out people this fish store is legit!

This is a nice store, with a good selection of healthy fish and corals. The saltwater room has two…read morefrag tanks, with a good selection of hard and soft corals. In addition, there are about 20 tanks with a good variety of different fish and invertebrates to choose from. Prices are good, especially for the area. They have a smaller selection of freshwater fish, but what they do have is healthy looking, and it's a good variety of things that you probably aren't likely to find at big chain stores. And, prices are competitive. The plant selection is OK, but not great. All the people on the staff are knowledgable and friendly, too- Which is a real plus!

I've been in the aquarium hobby for over 20 years, and I can honestly say this is the BEST fish…read morestore I have ever stepped foot in. Finding a shop that truly cares about the animals is rare, but this place is in a league of its own. ​The first thing I noticed was how immaculate the facility is. Whether you are looking at the freshwater or saltwater sections, the tanks are crystal clear and the livestock is incredibly healthy and active. As any veteran hobbyist knows, store cleanliness is the biggest indicator of how well the fish are treated, and this place is spotless. ​I had the chance to speak with the owner during my visit, and I was blown away by his expertise. It's refreshing to talk to someone who isn't just trying to make a sale, but actually understands the science and care behind a thriving reef or planted tank. They have absolutely everything you need to start, maintain, or upgrade an aquarium, regardless of your experience level. ​I know it's tempting to look at big-box retailers like PetSmart for lower prices, but you truly get what you pay for here. The value of starting with a healthy, quarantined animal and getting expert advice is priceless. I've officially found my new home base for all things aquatic--I won't be shopping anywhere else from now on. 10/10 recommend!

We've been customers at Bermuda Triangle Aquatics for the past five years, relying on them for…read moreeverything our aquarium needed, live rock, water, fish, supplements, you name it. Our tank ran flawlessly for years, a stable 36-gallon saltwater setup that we maintained meticulously with no issues whatsoever. That all changed when, after 2.5 years without adding any new fish or livestock, we decided to purchase one from their store. Not long after introducing it to our quarantined system, the new fish brought in Ich, contaminating the entire tank. We lost two healthy, long-term fish as a result. Nothing else had been added to the tank in over two years, so the source was unmistakably clear, this fish from Bermuda Triangle. I get it, diseases can slip through in this hobby sometimes, and we're experienced enough to know the risks. But we reached out to the owner politely, asking if he'd consider even a small concession, just a few dollars off to help offset the cost of replacing the lost fish. We weren't demanding free replacements or a full refund; just some goodwill gesture for loyal customers. After a lengthy phone call, he adamantly refused any kind of help or accountability. It was shocking, the owner is a piece of work, showing zero willingness to stand behind his sales. There are far better, more reputable options out there, like stores in Hixson or reliable online suppliers who actually care about customer satisfaction. Skip Bermuda Triangle for anything live; the risk of introducing diseased fish to your tank isn't worth it. Weak ownership and poor service--1 star only because of our past purchases. Stay cautious.

Great store for fish and supplies. Owner Ethan is very knowledgeable and supportive of the aquarium…read morecommunity. Met many great people through the Chattanooga Area Aquatics Society that he started.

Over priced save your money and go somewhere else. Got some fish here and they died within a few…read moredays. All the other fish have gotten from other places are still going strong.

You are now charging .10 for a bag? Didn't you make enough profit already on my purchase?…read moreDONE! Never go there again!!! Plenty of other pet stores to choose from! GOODBYE PETCO!

What you'd expect from a chain store…read more Fine place to pick up supplies and equipment. Check the prices, though, as they can be high- And price matching is easy. Customer service can be VERY lacking in the store. I've gone in before, on several occasions, looking for fish, and despite many employees in the store hanging around 'yapping' with each other, have not been approached and asked if I needed anything. Honestly, the only reason I would buy a fish here versus the local fish stores is that sometimes certain ones go on sale for $1, and if I need a lot of them for a tank, the price is too good to pass up. Otherwise, the selection and knowledge at the local fish stores is MUCH better.

Owner has a terrible attitude. The fish are being overpriced. If you don't know your fish please…read moreread up before going, if you do go Google lens the fish to make sure you are getting what you actually want for the right price.

Staff (one specific man) was very rude and condescending, good products and good pricing for the…read moremost part, however the one man put us off completely because of how he spoke to us when we said something he thought was incorrect, he says he's been doing this for 30 years, taking care of animals? maybe running a business? maybe not if that's what you consider good customer service.

My sister took her little dog, named Oreo Cookie there to get groomed. She left them there for…read morerequired time, which was 2 hours. When she came back Oreo was woumded wounded The groomer named Jess had hit him on the inside of his with a pair of scissors. He was squinting his eye and rubbing it continuously. The next morning he had to be rushed to vet because it was all matted together. Now he had an ulcer in his eye. He had drops given to him. Don't know exactly if he will be able to see or what. The people at Petsmart said nothing to her at all. The woman Jess does not want to accept responsibility of this. I would never tell any one to take their dog there for anything.

Everyone has always been nice here when we first moved to Cleveland. But I think we will have to go…read moreto Pet Co from now on. The service is atrocious. I've done a "curbside" pick up before and not once has it ever been ready. Or even PULLED. We buy crickets and the girls behind the counter are so rude! It never used to be this way but my two kids left there with a bad taste in their mouths. The employees just DGAF about anything. Do better Petsmart.

This place is amazing! Great grooming and great people. Will price match anywhere. Will always stay…read morecoming here.

Went today for the grand opening. What an amazing selection of products including some that have…read morebeen hard to find recently (Honest Kitchen). Everything you need to care for your furry friends and friendly staff. Lots of grand opening discounts (ask about the self wash discount on a punch card throughout February ).

I ordered a dog crate online for my new dog. I went in to the shop and asked someone where I pick…read moreup online orders. They asked me what I ordered, brought it out to me and someone carried it out to my car. Boom - 10 minutes or less in the store. I actually didn't get a chance to see any of the store but it looked super busy. They had some other rescue dogs in there waiting to be adopted. Makes me want to take all the puppies.

A clean store with friendly and knowledgeable staff. I really wish their prices were a lot lower…read more That's why we don't shop there often.

Every single time we've been in this store it wreaks of urine. Really wreaks! Everything in the…read morestore looks filthy! . We will never take our dogs here for fear of them catching something. I've seen assorted insects around the pet food sections and flying and crawling bugs around the by the pound treats.

I brought my older cockapoo in for grooming. We travel in our Rv around the country and finding…read moregroomers is not easy. We were so happy with Sylvie. She did a great dog on our dog. She clipped his dewclaw nails, carefully cut his hair while avoiding all the growths he has and really clipped all the hair on his paw pads. We couldn't be happier.