Today while I was sat waiting in a room it occurred to me that even though I'd always intended to…read moreleave a review I had not yet done so. So I left a review about how patient, kind, and understanding the staff here has been known to be. I claimed that this was a provider that you cannot go wrong with.. however, after our visit earlier today, my opinion has changed. About the provider herself these things remain true, as well as the younger receptionist. Unfortunately, the other older receptionist and every one of the techs I encountered today have dramatically changed my opinion and will keep me from returning to this place in the future. Snippy attitudes, literal eye rolls, dramatic sighs, and general lack of empathy and decency. One thing after another, tensions rising, and through it all not once did I have as much audacity as they to behave the way the situation most definitely warranted. Charged for services not rendered. Lack of attention to detail. Dismissive behavior. Inaccurate record keeping.. I could honestly go on. I deleted my previous review before I'd even finished checking out. I have referred friends and family to this center for years.. no more. My recommendation to the new owner? Consider the phrase.. out with the old and in with the new. 2 stars instead of 1 for the 2 devoted staff members mentioned previously..(names of which I intend to include later)

The team of veterinarians that came out to help put our sweet boy to rest were absolutely top…read morenotch. They were patient and caring. They explained ever step of the process. If you need services I highly recommend!

You are now charging .10 for a bag? Didn't you make enough profit already on my purchase?…read moreDONE! Never go there again!!! Plenty of other pet stores to choose from! GOODBYE PETCO!

What you'd expect from a chain store…read more Fine place to pick up supplies and equipment. Check the prices, though, as they can be high- And price matching is easy. Customer service can be VERY lacking in the store. I've gone in before, on several occasions, looking for fish, and despite many employees in the store hanging around 'yapping' with each other, have not been approached and asked if I needed anything. Honestly, the only reason I would buy a fish here versus the local fish stores is that sometimes certain ones go on sale for $1, and if I need a lot of them for a tank, the price is too good to pass up. Otherwise, the selection and knowledge at the local fish stores is MUCH better.

Very nice Doctor, fit us in at the end of the day. Gave our dog a thorough exam and did not…read morerequire an X-ray. Provided meds for our dog's sprained paw. Very reasonable cost. We were very happy with the treatment our dog received.

First time we went here , are dog Lucy was well taken care of and I believe she will be just fine…read morethanks to the doctors expertise and knowledge of her medical issues. Will be going back for sure . I will be more comfortable with this office the next time around . Thanks doc. I will be less rude and much more humble .

They are pretty good and have many doctors to work with. Prices are reasonable and they are…read morehelpful in helping with pricing for things and services.

I have used Taylor animal hospital for over 16 years. They always take good care of my Sophia -…read morefrom grooming to her health needs. I know that Veronica Harris loves her dearly, and I feel the same concern from Drs. Jordan and Owens. Both of these doctors take such good care of her and even Dr. Jordan met me at the clinic on Sunday after church to help Sophia. Veronica is more than a groomer - she knows her pets and knows when something is not right. She is to be commended as well. Five stars to Taylor Animal Hospital.

Your receptionist, Kelly, was rude and the manager lets her talk to customers anyway she wants and…read moredoes not stop her. If you call at 8:00 for a script refill and they say 15 minutes and you go 3 hours later and it's not ready don't charge me until it is or explain why not just says 2 times ' I Just told you it would be a few minutes' and when you ask about it not being ready she wants to say I can refund it but doesn't apologize just keeps an attitude and says she will say her peace of mind all the time the Manager, I think it's Lucretia, stands there and says nothing. Extremely bad management and employees Too many veterinary hospitals to let customers go for attitudes and No Apology just smart Attitudes

Wonderful place. Only Vet in the area that would see my dog when it swallowed poison.read more

we love the staff, we've been with them for over 6 years. Dr Kleppinger, Dr Thomas, Christine,…read moreSusan -- everyone has provided great care for our guinea pigs, dogs, and cats. we've come to them with special needs pets, seniors, kittens. i don't ever want to go anywhere else

Stay as far away from this vet office as possible. Our puppy has been sick over a week with worms…read moreand they were supposed to send off her worm test and call us back but never did or even call to see if she was doing better. She has been suffering over a week now and all they care about is how much money they can charge you. We had to pay them $206. For just a parvo test, worm test[which they never bothered to call us to give us the results]. They just sent us home with some random worm medicine for worms and now a week later they are coming out of her on her bed in the house. This place has causes us a nightmare and worst of all we are worried sick they didnt give her the right medication because shes not getting better The vet that treated her was Sheila Connelly and is was very clear she could care less. Im leaving this review so other dog and cat owners dont have to go through this and get 4 times overcharged.

Staff super friendly, they care about the pets. Boarding…read moreavailable. Doctors are amazing and answer all questions you might have. Front end staff very friendly as well

I can't say enough good things about this Veterinary Hospital! I had a "very sick cat" travelling…read morewith me all the way from Wilmington, NC to Collegedale, TN last Thursday. A good friend highly recommended Dr.Bucky at this vet hospital and I'm so glad she did! Got a same day appointment after my vet in NC was booked. Dr. Bucky and his staff are simply amazing!! Kept my precious cat overnight and gave her a few treatments. In no time, she was back to her old self :) I really feel that Dr.Bucky and his staff helped save her life as she's approaching 10 years old. Highly recommend this Vet and his staff to anyone needing the best care for their fur baby :)

My pup has been going there for a very long time she's old now…read more This use to be a very good veterinarian hospital but it's changed so much! They leave you sitting in a room for hours or forget your even there that's happened to me twice. When you walk in no one acknowledges your even there so in my opinion I think there rude and very unorganized no one knows what's going on ever it's mostly a big mess every time I have to go. So I think after 14 years it's time to move on my pup has skin problems and it's only getting worse and no one seems to know how to help her they just guess at what they think it could be and charge a fortune each time you have to come back because what they did or prescribed didn't help. So I'm sorry but this is my review:-(

I got my kittens one paw declawed due to her nails growing the wrong way causing her pain from a…read morebirth defect....anyways Well a few months later her nails grew back went in for a check up to see what they can do. Mind you they guaranteed me that I would not have to pay for anything if the nails grew back. Well I got call after call to pay for the follow up even though their surgery didn't work. Then for the person who did the surgery to tell me it's above her pay grade to determine if I should be charged or not. When everyone on the staff team told me it was up to her. She honestly could have worded it differently and I wouldn't be upset. Then i waited almost 2 months for the owner to call me after leaving multiple messages about this. This place may seem friendly but they just want your money. Now I'm having to find someone else do help with my cats foot due to them not caring about their patients. I understand they're just animals but this animal is my baby and we should be treated better.

The Lost of our fur son was not only unexpected but it was too sudden and it was pretty tragic,…read moreterrifying and painful for us and too this day still- We Love You Dozer & will miss you deeply forever but this place did inform us of what was going to happen and they were very heartwarming for our Loss. They are a very sweet friendly group of staff with Hugeeeee Hearts.

Great experience make you feel welcome very gentle and caring for the animal love everything about…read morethat place

Extremely thankful for the efficient & professional care provided. Dr. Scott went beyond…read moreexpectations to care for our animals during his farm call.