I took my cat to Bishop Vet. my cat kept getting sick and she kn instantly that my cat had a form…read moreof acid reflux. Gave her a shot and told me that it would help for 3 weeks or possibly longer. 3 weeks later, my cat started to get sick again after eating. I had a choice, give her a pill or bring her back for another shot I took her back because my cat my ok with the veterinarian. I will always use this vet for all my pets.

They have been super helpful and kind with my cats who is sick. Will definitely keep using themread more

Your receptionist, Kelly, was rude and the manager lets her talk to customers anyway she wants and…read moredoes not stop her. If you call at 8:00 for a script refill and they say 15 minutes and you go 3 hours later and it's not ready don't charge me until it is or explain why not just says 2 times ' I Just told you it would be a few minutes' and when you ask about it not being ready she wants to say I can refund it but doesn't apologize just keeps an attitude and says she will say her peace of mind all the time the Manager, I think it's Lucretia, stands there and says nothing. Extremely bad management and employees Too many veterinary hospitals to let customers go for attitudes and No Apology just smart Attitudes

Like some of the other reviews, we had experienced some not-so-nice people on the phone and at the…read morefront desk in the past, but I gave them another try and found things to be GREATLY improved. I think they are really trying to change that image back to the old Mountainstone ways. I've had two nice encounters with making appointments, received a friendly welcome from the front desk, and had awesome techs and doctors. I feel like we get good care from Drs. Jolly and Owens and the customer service has greatly improved. Happy to return to Mountainstone!

The service and prices are the best. Great Veterinarians and staff. Have always taken good care of…read moremy pets.

Unfortunately, I cannot recommend this facility. I decided to adopt a kitten, which turned into two…read morenew kittens, and I spent a lot of time searching for what I hoped would be the best fit for both of us. I wanted to adopt long hair kittens and when I found a pair of long hair siblings on their site, I clicked on their "Adopt Me" buttons. I filled out the 2 page application online and went through their phone interview on Friday. I had to get certificates to prove my other pets are current on their vaccinations. Finally I set an in-person appointment for Monday. (They only take appointments and no public walk-ins at this time.) I called on Saturday to confirm my appointment for Monday which was scheduled for noon, which is the time they open. When I spoke with their employee they, once again, verified my information and then told me that the siblings I applied to adopt had just gone home together with their new family.They offered to let me come over on Monday to see who else might be available. Why did my applications ask for the names of the kittens I wanted to adopt if they weren't planning to hold them at least through my appointment time? How does this happen when they're "by appointment only"? Was anyone going to call and let me know before I drove 80 miles on Monday? (When I asked this question, she said they would not have called.) It makes no sense. There should be a disclaimer on the website saying that confirmed appointments and specific pet applications do not guarantee you'll receive the pet/s you're applying for. So--Beware. When you click "adopt ME" , you're really just going through hoops to be approved for an appointment to adopt from that particular days available pets. It's a classic "bait and switch." I'm sure there are plenty of fantastic pets available, but I researched, clicked "adopt ME", and entered their names on the application for a pair of brothers because they were the ones I wanted to adopt. I wish they were more upfront regarding this practice- in this age of technology, it should not be difficult to place a "pending adoption"notice in the pet's file. It takes effort to get to the appointment setting stage so it doesn't seem there'd be a lot of people getting approved and then skipping their adoption appointments.

Don't let the exterior of this place fool you (they're getting a brand new facility soon!). The…read morehouse/building is old and rundown and there are SO many dogs and cats that any and every available spot is used to house an animal. The staff take such great care and love for the animals that are there. If you're interested in adopting a new family friend, take the time to walk the kennels to see if there is a pet that tickles your fancy. Speak to the staff and volunteers about which animal might be the best fit for you!

Valley Paws is a wonderful place to go for your pet's needs and grooming. Javier and Kim are the…read moreowner's and they are very friendly and helpful. Of course, Hailey is my favorite groomer, and she will always do a great job, and she has a special way with the animals. Their prices are very good, and your babies are not stuck in a crate because they do one on one grooming, so no others are booked at the same time with your groomer. You can purchase your food, treats, clothing, and other things there also. If you want a good grooming experience for your baby, try them out.

Such a sweet and darling pet boutique. I felt so welcomed from the moment I entered. After chatting…read morefor a bit, it's apparent that the owner is not only knowledgeable in many pet related areas, but also that she truly has a heart for animals. Valley Paws carries a variety of pet related products from high quality foods, treats, and essential supplements, to pet clothing, shirts and hats for the humans, toys, and some home decor items as well. There's also grooming available by appointment. The prices for these specialty items along with their grooming services are extremely fair and in many cases even less expensive than the bigger corporate pet stores. If you're in the area, definitely come on by and support this welcoming and charming mom-and-pop establishment.

It's a family operation and they have been great to our fur babies here! I mean, turned a couple of…read moredogs' lives around for the healthier and happier. Dr Offutt approaches each of our pets individually. He is careful to treat the older ones minimally unless aggressive medication is necessary, and the are great to have our dogs' records and vaccinations up to date every year. Dr Offutt doesn't push the food or vaccinations of the month like some vets do. I appreciate that, not judging the others. He's given us lots of good advice and recommendations for the dogs individual quirks and health conditions. They saved Enzo's life from a bad bout of pancreatitis here and have helped him have such a higher quality of life that I feel a loyalty to them. We moved from across the state where we enjoyed a great relationship with the vet and it's been a real relief to find Dr Offutt. All I hear from other customers and patients is respect and gratitude. In a small southern town, a reputation like this is earned!

Dr. Offutt and his entire staff are amazing. They did everything they could to treat my baby's…read morecancer after another vet misdiagnosed it. When the time came to let her go, they did everything they could to accommodate us. They went out of their way to make sure she was as comfortable as possible. They made sure we knew what to expect. I love and appreciate everyone there. I hope they know how special their office is. Thank you Dr. Offutt.

So family friendly! We felt right at home. Calling to make an appointment was easy and we were able…read moreto schedule the next day (we aren't the best planners due to life right now). When we arrived, the place felt relaxed! The whole family was there to welcome us and make Ollie, my dog, feel right at home. We used to take him to Petco, and although the grooming was great, the environment was not conducive to Ollie's anxieties. He has been getting groomed since he was a puppy and we seem to have issues with his ears and feet getting groomer! Today, however, he did wonderfully and came out looking and feeling amazing! You can tell by the smile on his fave in the photos! The price was great, quality was great, and place was super clean! We will definitely be back!

Took our Bella to get groomed here from a referral from a bartender at Universal Joint and she was…read moreright they are amazing and did a very great job. The 1st picture is a before photo and the 2nd photo is the new and improved Bella. I will also recommend this business because I am pleased with the results. Thank you Foxy K9

My Lulu is always nervous going to the groomer. He made her feel very comfortable. She wasn't…read morescared when I picked her up and she looked absolutely adorable. He did a fantastic job. Highly recommend

My dog loved Ruben!!! We will 100% be going back! I have a…read morethree legged pup, so I've experienced a few groomers turning us away due to my dog not being able to stand while being bathed. I asked Ruben if it would be any problem and he said not at all! We were able to get an appointment for the very next day:) My dog has always struggled with new men being around him, and when we dropped him off to be groomed, I have to admit, I was nervous based off of his initial reaction to his new surroundings. When it came time to pick him up, he had a literal smile on his face, tail wagging, and was acting like he was at home. This is the first completely good experience I've had with a groomer in all my 6 years of owning a dog as an adult.