Let me just start by saying this is way out of my character to even write a review when i do experience bad service because- I get it. Customer service is stressful, and often times not as rewarding as something else may be. But what i experienced today was pure evil. No other way to describe it. From the moment we opened the door Sara the "receptionist" had a problem. Rolling her eyes, tossing things, and being an absolute bitch. Even went as far as asking "who are the winners" when she was asking who was going back. My family was there for euthanasia on a family dog for over 15 years. I'm 22 so there's a little idea of how this experience affected me. Im a man of honesty, and I can honestly say I could've done this process for less than $1, and whole lot less extra stress added on from someone who only cares about their feelings. I feel like that would've been the more right thing to do than take my dog to spend her last hr with these horrible people. Do not take your animals to these people. This is sickening. The worst part about it is- nothing will be done because this is a family business. As for an honest review, it's over keep scrolling. As for Sarah, and every member off staff that I came in contact with today (besides the assistant and i wish i would've gotten her name because she deserves some praise) fuck you. Fuck Dr. Offutt, Fuck his daddy, and Fuck Sara. If your job is so fucking horrible you have to treat some of the most genuine people like shit, get the fuck up and leave. Horrible business, horrible service, and even more horrible people. Fuck this place read more