Great store for fish and supplies. Owner Ethan is very knowledgeable and supportive of the aquarium…read morecommunity. Met many great people through the Chattanooga Area Aquatics Society that he started.

Over priced save your money and go somewhere else. Got some fish here and they died within a few…read moredays. All the other fish have gotten from other places are still going strong.

Been in a couple times over past year or so and my first trip was a young man who explained they…read morewere reorganizing the saltwater in the store. The store and tanks were filthy. Went back a few weeks ago and there was an older man with long beard on the phone. All I saw was a 4' square frag tank that was pretty dirty and no other salt fish. Freshwater tanks were dirty. I hung around for 5 minutes hoping to ask a question about when they order salt fish but he never got off the phone. I finally left and won't go back. He could have at least said hold on I'll be right with you but he barely looked at me and didn't acknowledge me at all.

Cant say enough great things about this fish store. Very friendly, knowledgeable and kind. Would…read moretotally recommend to anyone starting a new tank like us and needing advice.

I hired Aquatic Marine to install and setup a tank in my home and was promised "magazine quality"…read more Nearly a year later, we weren't close. I became frustrated with the tank when there was no end in sight, the work was chaotic, scheduling was near impossible, and I discovered that even after paying for routine maintenance none of my equipment had been properly maintained. I decided it would be easier to just start over with a smaller tank, so I gifted my larger tank to the owner, Kinny Parrott, and purchased a much smaller tank that I thought would be easier for them to actually finish and gave them a chance to live up to what they had promised. He and his service manager agreed with no hesitation to store my equipment and livestock until the new tank was cycled and ready to be setup. Instead, they misplaced half my livestock and his service manager came by one evening without any notice and dropped the rest of my fish into the tank before it was cycled and my gem tang and yellow tang both ended up dying. I sought out help from the store to try and save the rest of my fish, and an hour later, received a call from Kinny stating he was firing me because I was bad-mouthing him to his employees which was not the case. He lacks professional courtesy and the skills to deal with any sort of conflict and is one-sided in his beliefs. His communication style is quite aggressive and dismissive, which makes it hard to have an open and honest conversation with him. He proceeded to yell at me and told me that they would not be doing my install anymore and he was not going to return any of my equipment. He threatened us with attorneys and blamed me for being "too hands on with my tank" and said I had unrealistic expectations. He yelled at me on 2 different occasions using me as a scapegoat for both his personal and business issues and never offered an apology for unleashing on me. For months, he had told me that his service manager was overloaded, overworked, and on the verge of burnout and promised changes that never came. When our relationship ended, I was left feeling like their internal problems were passed onto me and I was fired as a result. When I got upset over being fired for no reason and him holding my equipment hostage, I got mad and Kinny proceeded to tell my wife that I must be bipolar. He finally agreed to return a fraction of my equipment after a battle, and several parts were still missing. He still has thousands of dollars worth of my equipment in his possession not including the tank. After gifting him a new tank, purchasing another tank without asking for any sort of discount, and spending thousands of dollars at his store, I was left feeling incredibly taken advantage of. I could go on and on about the customer service, problems that occurred during our time together, and retracted promises, but am hopeful that this brief glimpse into my experience will help prevent someone else from being lied to and taken advantage of. I had been warned about getting involved with Aquatic Marine, and looking back, I wish I had heeded the advice.

The whole staff was super friendly and knowledgeable. They had a great selection. Brennan was…read moreespecially helpful and knowledgeable. I would recommend this place to anyone looking to purchase fish/accessories/tanks etc. Brennan top notch 10/10 employee!

I've had a fantastic experience with Aquarium. They offer an impressive selection of plants at…read moregreat prices, and the quality has always been top-notch. They also have a wide variety of healthy fish. Every plant I've gotten has been exceptional, and my friend has had the same great experience. Definitely recommend them for both plants and fish! I will say, their name is a bit funny lol.

My husband and I came here to start up a fresh water tank. We had been in a few times before just…read moreto look around and loved the variety of fish they have and how well kept all their tanks were. The staff are all very knowledgeable and kind, and were able to answer all the questions we had. We ended up purchasing a 10 gallon set up and a few fish from them. It was a great deal! We will continue to come back and work with them on our setup.

Imagine walking into a fish store and it does not stink and there is no signs of sick fish in the…read moretanks! That is what you'll find at Bermuda. Quality fish at quality prices! Clean store and we'll stocked.

We've been customers at Bermuda Triangle Aquatics for the past five years, relying on them for…read moreeverything our aquarium needed, live rock, water, fish, supplements, you name it. Our tank ran flawlessly for years, a stable 36-gallon saltwater setup that we maintained meticulously with no issues whatsoever. That all changed when, after 2.5 years without adding any new fish or livestock, we decided to purchase one from their store. Not long after introducing it to our quarantined system, the new fish brought in Ich, contaminating the entire tank. We lost two healthy, long-term fish as a result. Nothing else had been added to the tank in over two years, so the source was unmistakably clear, this fish from Bermuda Triangle. I get it, diseases can slip through in this hobby sometimes, and we're experienced enough to know the risks. But we reached out to the owner politely, asking if he'd consider even a small concession, just a few dollars off to help offset the cost of replacing the lost fish. We weren't demanding free replacements or a full refund; just some goodwill gesture for loyal customers. After a lengthy phone call, he adamantly refused any kind of help or accountability. It was shocking, the owner is a piece of work, showing zero willingness to stand behind his sales. There are far better, more reputable options out there, like stores in Hixson or reliable online suppliers who actually care about customer satisfaction. Skip Bermuda Triangle for anything live; the risk of introducing diseased fish to your tank isn't worth it. Weak ownership and poor service--1 star only because of our past purchases. Stay cautious.