Thank you for the excellent customer service, precise knowledge and quality service, Josh! I'm grateful to companies and employees that take pride in their work. You guys did a beautiful job from the time I booked the appointment until work was completed. Grateful for your support! Wishing the entire Aqua Mechanic Team continued blessings!!! read more

My Pool Guy, who comes weekly let me know that my salt cell, which is less than two years old was no longer producing chlorine. I contacted this company to come out and conduct a warranty replacement. The replacement was approved by Hayward yet this company sent out a Technician who didn't have all the necessary equipment and who ended up determining that the Cell was working by running one test, he put in bucket of water. He then said it was working fine, so I immediately called my Pool Guy and put him on speaker because the Tech was about to leave. My Pool Guy, who had already stated that the cell was not working and not producing chlorine, asked the technician if certain tests had been done. Technician who was about to leave them said he was going to run those tests but didn't. He took a sample of water and left without replacing the bad cell. I have yet to hear from company stating what tests revealed and I don't know why they didn't replace the cell if it's bad. I would not recommend this company or at minimum the technician who came to my house. I am now scrambling to see how I get this cell replaced since it's still under warranty. This company also tried to charge $200 an hour for warranty replacement work. read more

Terrible Company Charged me a service fee to do nothing. Pump for pind was not maintaining low rpm consistently. And would start to tricked with in 24 hours. Cause Fish to die Tech did not repair issue simply raised the rpm. Causing more water loss. Also im bilingual but the worker only spoke heavy Spanish. Did not try to converse with me in English or spanglish.... Very unhappy with the service/ company Did not call me or go over issue or how to resolve Did not attempt to repair. Charged me for inadequate service Would not use them again for warranty Be Careful‼ Find Another Tech Comalpany that Warranties Pentair Products read more

On June 15, 2026, their tech came to confirm what was wrong with my less than 5 years old Pentair HeatPump. I thought that visit for diagnosis was the "free estimate" as advertised. I was charged $200 and was not part of the Labor fee. On June 17 it was fixed. They charge $400 for a 20 minutes job, and be aware...there is no free estimate. I understood the $200 as a retainer fee in case I decided to do the repair with a different company after their initial visit; but it was a gift to Aqua Mechanic. read more

The job got done. Thanks. The communication was terrible. Contracted to repair our pool heater by the impact y that services our pool weekly (warranty repair) and was advised all updates an info was via email Informed after repair had been done. Eager to hear from this company; looks like good reviews and they Did get the job Done for me. read more

They hv been to my house probably 5-7 times had to eventually just hire someone Then my Hayward heat-cooling pump needed some factory parts so we had a tech check last week but they need a different circuit board so they are coming back Frankly wish i had never heard of Hayward and their entourage as i just want my equipment to work and it never has read more

Kevin, handled my issue immediately, contacted me right away and he is here now with a Brand New Pool Pump. Thank you AquaMechanic and Kevin Especially. read more

Aqua mechanics is fantastic. I needed (wanted) to install an automation system my pool builder skipped out on. They took my call, sent out the tech quickly, and had me up and running in no time. they did the full install - high voltage, low voltage, and programming. all done extremely professionally and neatly - no loose wires or shoddy connections. shoutout to the tech, Josh, who did all the work himself and patiently walked me through the programming after a long day. Will 100% use them again if (when) something on the pool needs work. read more

my pool chlorinator stopped working, Technician Josh showed up first thing after two notifications from him was right on time! Josh knew exactly what was wrong as he stepped out of the truck and went right to work. he identified the problem and fixed the system within 10 minutes. Nobody has that work ethic anymore, I can recommend them for any of your pool repairs. Josh is an ACE!!! thank you again Josh your value is off the charts.. read more

This is the 3rd time aqua mechanic has been out to my home. At not fault to them my pentair lights keep going out. Each time I have called they have been professional, courteous, and most importantly, on time. They have come out exactly when they promised and performed the light change out in record time. They cleaned up and the only way I knew they came out is because our lights work again! Thanks again for making our pool shine at night. read more

Aqua Mechanic - Pool Lights back up and running! - Pool & Hot Tub Service Near Me - Miami, Florida

Yasmany C. The tech provided an outstanding customer service. Very knowledgeable, friendly and kind. He is the best. Answered all my questions and concern. He is absolutely " THE BEST" Thank you Aqua Mechanic and Yasmany C 100000 starts read more

Reliable, Honest and Quality workmanship does exist! A pleasure from start to finish. So glad we called Aqua Mechanic to address our pool heater problem. The technician was honest about the issue and addressed it quickly. Plus worked directly with the manufacturer on the warranty. Can we add more than 5 Stars? read more

I was recommended to use this service to fix a warranty issue on my propane gas pool heater. The technician came out timely although it was difficult to communicate with him because he did not speak English well. He indicated he could fix our issue and would return in a few days later. Another person returned to work on the heater and told us it was fixed. About 2 hours later I went outside and was hit with the noxious smell of propane. I got frightened and turned off the propane tank believing the repair man had left the tank on and the heater off. I have no idea why as the we had never had to turn off our propane tank before. The heater was noted to be off and we turned the propane tank off as well. The smell disappated. A few days later we went to turn on the heater and it EXPLODED!! The entire house shook although the heater and tank are fully outside my house. My husband could have blown up it he didn't move fast enough. The heater is now completely useless let alone DANGEROUS. When we called to tell the company what happened, they could have cared less. Told us they worked on the warranty issue and were not responsible. Really? This is disgusting. Do not use this pool repair company. They have not contacted us again, Did not care about our safety. And ruined our pool heater. read more

I'd give this company a zero but it's not an option. They are very unprofessional and disrespectful towards customers. Our salt cell is not working properly and they came out as representatives of Pentair. From the fist contact with the tech I knew something was off. His attitude and tone were not helpful. Attempted to get my pool tech on the line and he gave him the same treatment. Called office and spoke to owner and he seemed to defend his tech. Both young and immature! We would have taken the non Replacemnt of the salt cell ok if it would have been presented differently. We will replace the salt cell ourselves and we will never use or recommend this company. read more

My salt water chlorinator stopped working and a technician from Aqua Mechanic was arranged by Pentair. The technician came as scheduled, and was super friendly and helpful. He accessed the situation and was able to replace the unit on the spot. Before his visit, the office was great about communicating the process. This company is a top-notch company and I highly recommend them. read more

Aqua Mechanic - Pool & Hot Tub Service Near Me - Miami, Florida

They installed the pump with a 220v setup instead of 110v! I used this company as an official distributor of Hayward pumps. I replace an old pump with the same model to avoid any installation issues. After the 2 technicians have finished I noticed the pressure was much lower than before. They assure me there is nothing wrong with the installation and I have to wait for a proper prime of the pump. After 24h the pressure was still half that with the previous pump (same identical model), so I asked what voltage they configured the pump to work with, and they responded to me 220, but I have only one breaker on the panel. So I tested the voltage between the 2 wires and it's of course 110v. It's been days of back and forth and they don't want to send back the technician to switch the setting to 110v telling me that the previous pump was 220v so they just copy that setting. Also, they suggested installing a new breaker and passing new wires to it can work 220v only because they don't want to take responsibility they did the installation wrong. Not only it's shocking that the technician didn't test the voltage before the installation (it's a 30 seconds job) but after days of back and forth they are not sending the technicians back and I don't want to run the pump with the wrong voltage to avoid to run it. I even have a 3 years warranty on the pump and work, but they won't honor it even after 24h from the installation. read more

My experience with Aqua Mechanic was excellent. From the technicians being super pleasant and respectful they were also helpful in teaching me about my equipment at home and how to properly take care of it. Kevin the owner was very friendly and nice and made sure to call me back and answer all my questions. He also made sure the technician got to my property on time. I have nothing but the best to say about this company and they will be my go to when handling my pentair pool heater. read more

My pump broke down and they came in fixed try he problem and it's been over a month and it's still running smooth. Love that they follow up to make sure all is well read more

Excellent service. They were prompt and fixed the issue really fast. Thank you for keeping me informed thru the process . Highly recommend

I contacted Aqua Mechanic so they can sell me an electrical heater, they offered to come over and explain everything to me and gave me different options. They even do the warranty for the equipment they sold me, and for my salt system!!! This company is great!!! read more

excellent communication, excellent service, right on time, figured out the problem and fixed it in record time

Our pool would not be the same without Aqua Mechanic! The lighting system that they have installed makes all the difference in the world. Their communication, professionalism and timeliness are the absolute best in the business. We would highly recommended them to everyone with a pool in South Florida! read more

Critical: Professionalism, Responsiveness Very, very irresponsible, unreliable, no respect for customers. Pentair pool pumps sent a work order to this company which also goes by "HL Service and repair, Inc." (Hector Lopez) to repair my pump, being an approved repairman. As soon as he received the work order, he contacted me to guarantee payment if Pentair would not pay. I agreed. I never heard from Hector, not even a phone call...After two weeks I called Pentair who immediately called him..He guaranteed he would do the repair the following day.."HE" never showed and never called. He's obviously a scam.I will never buy and do not recommend a Pentair product again. Extremely disrespectful and poor service. This guy has so many companies names, it's too many to list..Another is Aqua Mechanic..etc. I could not find "Aqua Mechanic" at this address listed with the State of Florida as a viable Entity. This company may be illegal?? Definitely do not recommend.. read more

Not a fan of this company at all ! I will never use them again !! Overpriced for a technician to come out to see what is wrong with my pool. The technician was here for less than 10 min and charged me $120 for the visit. read more