This wonderful pet supply business is tucked away next to Kroger on Hamilton Mill Road off Ridge…read moreRoad. This also my only go to pet supply store. They have ample great quality pet supplies to fit all of your needs. They even offer dog grooming and self serve dog washing. My dog Samantha and I always love coming here and shopping here: I can get her nails trimmed and then bathe her myself (which I always do). After that I always buy and stock up on her favorite Open Farm dog treats (dehydrated beef treats & cod skins) from this awesome place. I also love how they have an awesome and convenient app that I can always shop from (in case I don't feel like heading to the store). They also always have the beast deals and sales on all their products to help you save. I also only prefer shopping here rather than at PetSmart or Petco. I find the deals and sales here to be a better fit for myself. The staff and the owner at this location are always so helpful, kind, friendly, and courteous. Whenever I have trouble getting something off a shelf that is too high for me to get on my own, they always get it down for me as I'm not tall. This place is always so clean and well organized. It is also extremely spacious. I also love how they have beautiful cats and kittens (occasionally) that are available for adoption from the local Buford cat rescue Cat Rangers. The service here is always stellar and top notch. My dog Samantha and I love to say "hi" to all the beautiful cats and kittens they get from Cat Rangers that are available for adoption.

Friendly and nice staff. I believe the new owner said he is local. I like the fact their open a…read morelittle later with a large selection of dog foods, treats and convenience of being close to my grocery store so I can grab the dog food when I'm shopping for the human's groceries. The store is lit up nice and bright, it's easy to find products and get in and out in a hurry.

all the dogs were eating their own poop. this place isnt well behaved and a horrible environment…read morefor the dogs. the workers also suck and refusing to come out the back and ignoring us. we stood in there for 1 hour trying to ask a worker and they kept ignoring us or staying to themselves. we finally got to ask a worker, they told us to wait. we waited for 30 mins then left.

My friend and I came here to play with a few puppies but one of them appeared lethargic and sick…read more And they had no place to poop so there was piss and feces all of their cages. I'm glad I saved $3000 that day

I went to buy my first snake and the staff was helpful. On the way home it started having a seizure…read moreso I took it back to the store. The owner showed up, insulted me by blaming me "I raised this from a baby and nothing was wrong with it until you took it" said she would never sell me another snake and gave me a refund. I am now traumatized for free

Very knowledgeable people run this store. They special order pretty much anything. Cyndi has…read morebeen in the pet business for decades and has experience with all critters Good people.

I will never take my pets to Petco again or even shop there. I had an appointment that was…read morecancelled but not by me. It was holiday time so I asked to reschedule immediately and was told there were no appointments, I went to the car and was able to schedule an appointment (go figure). I brought my dog back and Kenzie did a horrible cut, my 2 yr old granddaughter could have done a better job. I took him back up there and got a refund. I tried to schedule a bath a month later asking that Kenzie not work on him and was told that because I was not satisfied that previous time, they no longer would allow me to get any services. They have substandard groomers and they tell ME to go elsewhere.......I definately will. Mall of GA location, manager's name is Brandon or Patrick.

I used copper sulfate for the entire tank since the fish from Petco had ich on them. My catfish I…read morepurchased started sprouting leeches, and I had never seen those things before. When the leeches dropped off after around a week, leaving huge holes, my poor catfish died. I did not notice them before using the copper sulfate. Just caution in buying fish from Petco. What I am seeing is not Petco, rather the suppliers are mass producing fish, like the guppies, that are no longer strong specimens. We had so many guppies growing up, and these are SO Different, they now always seem to be weak from any Pet Store! Had 4 of the weakling guppies die, while I have 6 Neons that are fine.

This is not for any particular stores, rather is for their websites, app, and online ordering…read more Learn from Walmart or any other companies and get it right!! Frustrating, I tried ordering online through the website and app and wouldn't let me place the order. All infos were correct but keep showing me "Something went wrong:Please refresh and try again"... went and ordered online at petco and had no problem! I am thinking it's a click bait since this happens during their SMART20 percent off!! Not wasting a penny with PetSmart!

Recent grooming for my dog. They did the bath, clip ( although somewhat ragged ) and ferminator I…read morewanted at the grooming salon but I purchased a package that was supposed to include teeth nails etc. All that was done was bath, furmentator and clip. I did not notice till I got home the the rest was not done. Girls were good with the animals, but I asked to speak to the girl that did the clip three times and she never came. They appeared more interested in laughing and talking than the customer.

I have a Cavapoo. The owner is great very professional and personable. Extremely clean and always…read moresmells amazing when I walk in.

This has become our go to for our dogs grooming and nail trimming. The owners are very…read moreaccommodating and very friendly. We know our dogs are in good hands and their haircuts always turned out very nice!

The supermarket was very dirty. Hair was everywhere on top of the tables on top of the the blow…read moredryer . When I turned it on hair was flying everywhere , all in my face up my nose attached to my eyelashes .someone cut their dogs hair in the sink left the hair there I had to get a manager to come and clean the blower dryer. Did not have have speeds so it freaked my dog out. The worst experience ever I will never return back to this location.

I took my 10 year old son to this Pet Supermarket to purchase a crab. He was so excited about his…read morecrab and set a tank up when we got home. The crab died, and we went back to this same Pet Supermarket on Peachtree Industrial Road near the Publix and purchased another crab and food. The crab died again. So we saved it until we were in the area again, all within 7 days. Novila and Natalie (may have spelled thier names wrong) refused to replace ONE of the crabs. At first we were pointed to the rules of having to bring a sample of the water. We didn't know this had to be done. Then we were told we needed a receipt although everyone in the store recognized us. I was able to pull up my American express purchase on my app as proof of purchase. However, that wasn't good enough! Both of the "Managers" watched a little boy be sad about not getting ONE crab and REFUSED to replace it. This is so beyond the replacement cost of $6 but for me speaks to the lack of customer service. The irony is we were happy to find this pet store and planned on buying a parrot that is not cheap! Good thing we didn't and we started with a crab. This place is CRABBY and I WOULD RECOMMEND GOING ELSEWHERE for your pet needs; especially if you have young children! Customer service is HORRIBLE!!!

We love this place. Make you feel like "family." They have the widest variety of food, snacks and…read moretreats in the area. In addition, they will special order food for you. Their grooming services are first rate without breaking your budget. I drive past other pet stores to get here! It's a special place.

We love Andrea, Judy and Zach who run this place. They are truly great people and true animal…read moreloves. They let us bring our dogs in to visit and they are able to meet all of our pet feeding and care needs. I highly recommend them if you are in the market for anything pet related.

Nice staff and healthy, cheap, clean love feeders…read more Hate feeding love but we've got a juvenile viper that decided F/T wasn't acceptable anymore, but these "fresh" feeders are apparently delicious. Bit of a drive but so great knowing when we've got to feed live, there's a solid place to get them!

From the owner: Find your next curious pet, from frogs and tarantulas to snakes and bearded dragons, and everything…read morein between! We have you covered with healthy captive bred pets that are sure to be your next best friend.

Outstanding customer service! Called in earlier today and the person I spoke with was so helpful!…read moreVery kind and pleasant. Did an online order, called when I arrived at the store. The clerk brought my item out to my car. I had just left the vets office with my dog and was unable to leave him in the car. Everyone was so helpful! I'm extremely appreciative!

There's no way on God's green earth that Petco management would simply just allow Petco to close at…read more7 PM. That makes absolutely no flipping sense. It's better enough that they don't even have a good selection of things but to close at seven. It's ridiculous. No other store around them in Hamilton Mill closes at that time.