I had an AWFUL experience at this place yesterday and I'm livid!!! I wish I could do a NO STARS review...To start off, I WAS a very frequent customer of theirs (goes to show how much we're looked at as individuals smh) so I know and understand the pricing structure for every service that I normally get...Today was my 2nd time bringing my Goddaughter (9 years old) in for an age appropriate regular polish pedicure. Whoever the older lady working in there today immediately says that she should get a GEL pedicure because it's better...I say NO she's getting a regular pedicure...Mind you, last time we were there (1 month ago) was great it was her very first pedicure. The total was $15 (and I tipped $5) which is listed on the menu for children 10 and under. My Goddaughter is 9 years old soon to be 10 in August. This lady tells me without asking her age and ASSUMING that she was older that the total would be $25. I say no, it was $15 last time because she's a child and she looks at me shaking her head NO as if I were lying about the price previously charged. I told her that I come there all of the time and I know what was charged last time. She then asks me how old she is and I tell her that she's 9. You would have thought that I had told her that the sky was devil red the way she looked at me in disbelief. She then had the AUDACITY to ask my Goddaughter how old she was! Before she could even answer the question, she then asked what year were you born!!! She responded 2013, which is the truth...THIS WOMAN SAYS "see she's 13!" At this point I told my Goddaughter to take her feet out of that water and that we were going somewhere else to get her pedicure done! I then told her and everyone else in the shop that I would be doing reviews about this on Yelp, Google, Nextdoor and any other outlet I have access to. Oh NOW she says "OK OK $15" I told her there's no way in hell she's putting her hands on my Goddaughter's feet because I &feel like she would have done something to her feet or would've been way too aggressive with her which would have brought on a whole other set of problems! We left, went another of the many nails salons in the area and my Goddaughter got her beautiful pedicure as originally intended. Now I understand why the clientele presence has dwindled...customer service can determine if your business fails or succeeds and sadly, Apsara Nails will never get another dime of mine, my daughters', my Goddaughter's, my niece's nor my sister's! Funny how your business relies on nothing but POC, yet you have the nerve to treat us as subpar smh...There were 2 other ladies in the salon and they told me as we walked out that we did the right thing! read more