I have been three times in the past few months and have received consistent five star worthy…read morepedicures from Queen! She is kind and appreciative. Thank you for making my toes look amazing!

I really don't like leaving negative reviews because everyone I interacted with was incredibly…read morekind, and my nail technician was genuinely sweet. Unfortunately, my experience didn't match the level of service I was expecting. During my manicure, the nail polish had become thick, and the technician added liquid to the bottle before applying it. By the very next day, both my manicure and pedicure were already chipping and peeling. I was also concerned about the cleanliness. My hand was rested on an old plastic container, and the soaking/dipping bowl appeared to be a mortar-style bowl rather than standard salon equipment. Combined with visibly dirty towels, I had concerns about sanitation. The staff was kind and welcoming, which is why this is difficult to write. I hope this feedback is taken constructively because I think the people are wonderful, but the cleanliness and quality of the service need improvement.

I have been a customer of Global Nail since they first opened, mainly because they are conveniently…read morelocated just minutes from my home. The nail technicians have always been friendly, but as I mentioned in a previous review, their pricing seems inconsistent and can change without explanation. Today, I went in for a powder full set and a pedicure. I asked for my nails to be slightly longer than the very short length I usually get. Both technicians were pleasant, although they repeatedly tried to upsell additional services, which I politely declined. My powder full set is normally $45, but today I was charged $48. When I asked if prices had increased, the cashier said no. I received a 10% discount and redeemed 260 reward points for an additional $10 off, totaling $17 in discounts. Later, when I reviewed my receipt, I noticed a $3 charge for "extra length." I was confused because my nails were only slightly longer than usual. I called the salon, and the employee explained that the charge was because my nails were considered long. I told her I wasn't looking for a refund, but I would stop by so she could see the length in person. When I returned, she again stated that my nails were long enough to justify the extra charge. I didn't argue, but I let her know I would be sharing my experience in a review. This is not my first issue with the salon. On Christmas Eve, Sam (one of the twins) did my nails, and the results were very poor. Instead of properly fixing the problem, he tried covering it with a sticker. I paid and left because I was too frustrated to deal with it that day. The day after Christmas, I returned and another technician corrected the work. The experience felt personal because Sam had done my nails before, and while my tips may not be huge, I always tip. Unfortunately, between the inconsistent pricing and past service issues, I have decided not to return to this business. Are these nails long enough for an extra charge?

Love them! Taught me about gel nails, and I always get treated to a nice mimosa or two. ;)read more

I LOVE Valerie's!!! I moved to Richmond from ATX a little over 3 years ago and was particularly…read moreworried about finding someone whom I could depend on to do an excellent job on my nails. I have to have nails as mine are too weak on their own. Let me preface that I'm a picky lady and once I find someone I'm going to be a loyal client for years to come. But I am not afraid to pop around to find someone- hence me still not settling in with a hairstylist. Haha! Before moving I had just been introduced to dip powder. Valerie's is nearby my new neighborhood so I figured I'd give them a try. 3 years later, I still come religiously to have multiple services done. Valerie and Donny are the awesome owners and although I rely on Valerie to do my nails, Donny has done them for me a couple of times and they are always great. I have needed maybe 2 repairs this whole time and they have always fixed them quickly and without charging. I have rarely had an issue getting an appointment and I typically have to call last minute due to my crazy work schedule. Valerie makes me feel like a treasured client whenever I arrive, greeting me with a smile. She has a great staff; numerous technicians have given me pedicures over the years. Jenny is great! Cindy is awesome! Anne is fantastic and Jennifer is also excellent!!! I have also gotten waxing services from Valerie and she takes her time to make sure she does it right. Angel does lashes there too and although I have yet to try lashes myself, I've seen so many ladies walk out looking gorgeous! I appreciate their punch card system... it's fun to get rewarded for being a repeat customer. I like that I can sip wine and catch up with Valerie or read and relax while I'm there. If you're looking for a place to try, you won't be disappointed with Valerie's.

Decided to try a new nail salon b/c the salon I was going to was in DESPERATE need of new dip…read morecolors. (I was considering going back to Shellac due to their limited color choices for dip) I saw reviews for Valerie's on Yelp and decided to give it a try. They literally have 10 rings w/about 30 samples each for in dip colors....immediately I was SOLD!!! After choosing my color, my services immediately began (and I was a walk-in on a Friday). Jenny was my nail tech and did a great job!! She was very pleasant & thorough. I was pleased with both my nails, and polish change on my toes. The salon was clean. Restrooms were immaculate & very well designed. They also have a frequent visit punch card that earns you a discount after so many services $25 and up. I've found my new nail salon!!!

Lindsey did my nails and they came out perfect. The place is clean and welcoming. I booked online…read moreand it was easy to book.

Customer service and pedicure was great. Will be setting up additional appointments. Loved it. Mimi…read morehas taken care of us twice and would recommend her to everyone.

This was my first time in, wasn't sure from first impression on the exterior- shades on the windows…read moremade me wonder wonder whether the inside would be sketchy. The interior was so nice! It took a bit to decide on a color, so many choices for shellac and dip! $32 for shellac and $40 for dips. Got a polish change on toes as well-- the lady helping me did a great job on both toes and fingers, and after it was done she said I was welcome to chill out for a little longer and enjoy the massage chair-- I loved this, and especially considering it was nearly 6:00 (closing time on Sunday) I felt it was a generous offer. Most places would have been rushing to get everyone out. I will definitely be back!!!!! The customer service was wonderful and they made me feel very welcomed. The quality of service was high as well. It was a great first impression.

Went in for a shellac manicure and pedicure. Only giving two stars because my manicurist was nice,…read moreand tried hard. She was much too heavy handed, and caused three of my fingers to bleed. Three days later, my cuticles are still red and swollen.My shellac polish chipped within two days (she didn't cap the edges), and overall they were sloppy. The gentlemen that runs the shop Isn't too friendly, or customer service oriented. Definitely won't return.

great service! The place is very welcoming, warm and cozy, great music too! Nail tech was super…read moregreat and offered a variety of nails options before getting started. Did not feel pressured to upgrade service.

Perfect result on my French acrylic almond shaped manicure. No frills salon but one price for gel…read moremanicure. No additional fees except for chrome. Very good quality that lasts 3+ weeks if needs too.

I had a pedicure and an ombré manicure, and I absolutely love both! Cindy was my nail technician,…read moreand she is amazing. She took great care of my feet and hands. The salon is very clean, and everyone is super friendly. Yvonne made me a delicious drink to enjoy while I was getting my services done. I definitely recommend this salon!

Loved my first visit here! The salon is clean, relaxing, and has such a welcoming vibe. My nail…read moretech was super detail-oriented and made sure I loved the shape and color, my nails turned out perfect. Great customer service and I never felt rushed. I'll definitely be back!

Bad experience. I just moved to Fulshear, and I found good reviews for this place. My nails were…read moresomething to behold. The amount of glue she used was outrageous. I didn't know until afterwards but it seeped out and was cured under the tips of the nails as well as around the cuticle. The gel polish bubbled. The shape wasn't great. They felt more like talons than nails. When I went somewhere else to have them fixed, I asked about the problems, and I was told it was inexperience. The lady who did my nails (I don't remember her name) said she been doing nails for 13 years. Go figure. I had more pics but I guess they got deleted.

I am very disappointed with my experience at this nail salon. My toenails were cut far too short,…read moreand when I expressed my concern, the staff seemed confused rather than attentive. The owner came over to "fix" the issue, but the results were still unsatisfactory. Additionally, there was nail polish left on my skin, which shows a lack of attention to detail. To make matters worse, during the massage portion, the technician left a cold towel on my skin and walked away to the back to talk with coworkers, which felt unprofessional and inconsiderate. Overall, the service did not meet basic expectations, and unfortunately, I will not be returning.