I had an appointment with Kat in October 2025. Despite confirming with me beforehand, she canceled…read moreabout an hour before my appointment -- while I was already on my way -- saying she wasn't feeling well. She apologized, asked me to reschedule, and even offered to do my service for free to make up for it, which I agreed to. My appointment was for a big chop that I needed done for an event, so I was really counting on her. The next day, I messaged her with my availability since I work a lot and asked when she could fit me in. Instead of setting a new day, she completely went silent. She stopped responding to my messages and never followed through on the reschedule. I reached out multiple times, but she ignored my texts and came across as very nonchalant and unprofessional. I can't speak on her skills as a stylist since I never received the service, but her lack of communication and reliability made me lose trust completely. Overall, the experience was dismissive and inconsiderate. Also the name of the business is natural beauty organics. Not natural beauty natural hair. Although it is a natural hair salon.

Shop is now at her home. Address listed is incorrect. After getting the correct address from her…read moreshe never informed me that it was at her home. This was fine, but there was no indication over the phone or even at her home that this was the location. What I was most concerned about wss that they claim to be a natural hair salon, but the products used weren't and the way my hair was blow dried was very aggressive and painful. I felt as though some of my hair was being pulled out due to the type of brush and technique that she was using. My hair is very soft and does not require that kind of treatment. Overpriced.

Update; I was very happy with my style however zee went…read moreradio silent when I tried to reach out to come back for a new style. I got the impression she doesn't like doing twists since she talked me out of getting them my first visit saying it takes much longer to do than braids and said I could come back "later" for twists. She has not replied to my texts asking for an appointment. Well I guess I'll be seeking a new braider again fortunately Atlanta is full of talented braiders.

Hair came out perfect! Received so many compliments. I love the fact that she didn't braid too…read moretight. I took a little over 4 hrs. (Maybe 4 hrs 20 minutes). I stopped to take a work call & my hair is thick so that's the reason for the added time. After I allow my hair to rest for 2 weeks, I will be back.

Unprofessional - paid my deposit and Emoni booked my appt before opening, did not show up, and sent…read moreme to voicemail several times. I just wanted a silk press

Be prepared to wait even though you have an appointment time and the prices are on the higher side…read more My only expectation for this appointment was to be on time and to leave on time (with everything done the same day). My personal experience: I recently relocated to Georgia and I was looking for places to go and figured I would try the HairLoft because I follow them on Instagram and they had an available appointment on Tuesday, January 2, 2024 at 4pm so I booked right away (keep in mind this was my day off from work) I booked with Dee short for DeAndrea because I didn't understand what Level 1 or 2 meant on the website and the website did not explain this so I picked randomly (this could easily be fixed with a short definition or years of experience put by the stylist name). My appointment time according to the confirmation from the salon was 4pm-5pm (VERY IMPORTANT) this was for a Silk Press +Hydration Treatment +Haircut. Cost $160.00 for a level 2 stylist (still not sure what that means). I only left a $10.00 tip because well keep reading.... I arrive to the salon at 3:30pm because traffic is terrible here and I wanted to make sure I made my appointment time. I'm taking back to the shampoo bowl right away and on my way to the shampoo bowl, I am thanked by the stylist for showing up early to my appointment. By 4:20pm I am washed, had my hair treatment, and my hair blown out ready to go into the chair for the haircut and silk press (the salon had at least 3 shampoo girls and they rotated with blowing out the hair). I'm thinking this process is so efficient until 5:30pm rolls around and I'm still not in the chair (no one communicates anything with me about running behind). I see another client in front of me and I have to leave at 5:45pm because I had to be back home, keep in mind my appointment time was from 4-5 (I have the email confirmation sent from the salon). So I tell the stylist I have to leave and be back at my house by 6:15 (the drive from my house to the salon is 30-40 minutes depending on traffic that day) and she asked if I could come back later that night, or tomorrow Wednesday, January 3, 2024 but I already had something planned because my appointment time was from 4-5. The only day I could come back was Thursday after work (I get off at 4pm and traffic starts to get bad here around 3pm). I am told to come back Thursday after work at 4:30 so she can finish my hair. So I pay for my service that I did get (wash, hair treatment, and my hair blown out). I was told not to put any product in my hair so I went to work with frizz blown out hair. I arrived back at the salon on Thursday at 4:30 on the dot for the cut and silk press but tell me why another client is in the chair after I was told to be there at 4:30. The kicker for me was they went outside to take pictures for Instagram and I've been waiting since Tuesday to get my hair finish. At this point I'm so over this lady and place. I finally get in the chair at 5pm. The inconvenience overshadowed anything this lady could possibly due to my hair. I'm finally done by 5:30 and this lady has the nerve to try and take pictures of my hair :/ completely done-the audacity. To Management: The point of running a successful business is to get customers but also retain them (this is not the way). If you are paying 3 shampoo girls and the appointment times are still not being met- something is flawed with your business model or the people you have working for you. A friendly disclaimer on your website about the wait times or just someone communicating to clients that the stylist is running behind would go a long way. I hope this helps anyone who recently moved here and looking for hair places.

I came in for a haircut and Cameron knew exactly what to do. He was professional and very nice. I…read morewas so happy with the end result and the salon itself is beautiful in a cute little area.

I am new to the neighborhood and am thrilled to have such a beautiful salon close to home. Lindsey…read moreis so warm and I enjoyed our conversation throughout. She gave me the exact cut I was hoping for- she is attentive and very talented! I would highly recommend Lindsey and Cameo Salon!

Coretta did my hair just the way I asked her to, I am very happy with the way she fixed my hair and…read moreit wasn't an all day job. She has a kind and pleasant personality.

the young hair stylist Jordan is quick and only a slite bit of pain and is so kind and calm and I…read morejust love how she does it so quick and slick 100 /10 from me. and anijae is so relatable and missiei is amazing the only problem is the restrooom

Month 3 with Mz. Nikki and I don't regret anything about this journey.....because I have fine…read moresofter hair it has been a struggle but I'm locked in with her & NappStar! 10/10 would recommend. Always a vibe with the playlist and the customer service is A1. If you're considering starting your loc journey give these folks a try.

I loved every moment of my appointment at Nappstar! Josh expertly washed my hair and almost made me…read morefall asleep. Keisha was my stylist and she was so kind and considerate, she made me feel like I knew her already, which is just to say that I felt very comfortable and welcomed. The whole experience was just a breath of fresh air! Wow. I cannot recommend them enough. They respected my time, respected the fact that I hate sitting under the dryer, asked me my preference on my experience, offered me water, interviewed me in the chair to go over what I was being charged for (that part could be more discreet but no biggie) and just checked in with me every step of the way so there were no surprises for anyone of us. Very nice. Very nice indeed. 10/10 recommend. It is not cheap, but when I say 'you get what you pay for' this is what I expect. Top tier service made the price worth it.

My son is a severe nail biter, and at the recommendation of his pediatrician, we decided to try…read moreregular manicures with builder gel to help break the habit. We had an excellent experience at BBA! Chase, the evening instructor, was phenomenal. She took the time to model the proper manicure technique using builder gel while guiding the student through each step. It was clear that she genuinely cares about her students' learning and takes pride in making sure every client leaves happy. Her patience, knowledge, and encouragement created a welcoming and professional environment. My son's nails looked amazing when we left, and we're hopeful this will be a great step toward helping him stop biting his nails. Thank you, Chase, and the BBA team, for such a positive experience. We look forward to coming back!

So far I've visited twice and my hair feels amazing. Mrs. B runs a tight but thorough shop and it's…read moreamazing. Each visit lasted no longer than 2 hours. My go to is a wash, braid down and wig installation. All of the students are so sweet and patient. Mrs. B is definitely preparing them to be amazing stylist. Now parking is a nightmare but other than that the vibe is on point.