We were excited to come across this outlet store during our travels. If you live locally, what an…read moreawesome spot to visit. They get overstock items and "dented" or returned appliances so if you don't mind minor damage you can get quite a deal. Other than appliances, they had a small selection of random items from storage containers to shower heads to de-humidifiers to extension cords (which this is where we give the four stars- some of the prices of those items were quite high and not really a deal). I can imagine the stock overturns frequently so it would be fun to pop in often if I was a local!

Yikes I don't know what I was expecting but it wasn't this. It's like a giant room with appliances…read moregrouped together but no section is labeled so it was tough for me to find the dishwashers. When I did they were either already sold or grossly overpriced (and there weren't many). They did have a ton of refrigerators and stoves so if you're looking for those you could try here.

Tony came to my house because of a whirlpool refrigerator issue. He designated the problem right…read moreaway. Took the refrigerator apart in two minutes. I was highly impressed. He definitely knew what he was doing. Was very professional and responsive, got the part ordered and replaced it a week later And the price was pretty reasonable, I thought

Rafael saved my Thanksgiving dinner. I discovered on a Sunday, while browning breadcrumbs for my…read morestuffing, that my oven temperature was not correct. I looked on the Internet and found Appliance USA Pro. I was able to book an appointment for Monday morning to have my stove repaired. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Rafael showed up on time Monday morning, diagnosed the problem, and came back today to make the repair. Working with Appliance USA Pro was a good experience from start to finish. I was happily surprised by the quality of the service we received.

One of the most unprofessional and frustrating experiences I've ever encountered…read more The first technician walked off the job without completing it wanting more money than the agreed upon rate, only to have the next technician reschedule and not show up the next day. It took multiple calls and effort just to get them to complete the work that was agreed to through our primary contractor. Save your time and money and avoid using this service.

I've always found the employees and management here to be very courteous and helpful. Today was no…read moreexception. I wasn't sure how to exchange my propane tanks at the self service kiosk, so I went in to ask for help. A gentleman noticed I was carrying my two tanks for exchange. He said I could leave them by the door. I just needed to pay for the exchange first and the cashier would give me the authorization code to exchange them at the outside self service kiosk. The cashier pointed out the authorization code and said I could use the code twice for both exchanges. I went to the kiosk, typed in the code and a door opened to insert the empty tank. I put the tank in, closed the door and I second door opened within 30 seconds and I took out a full tank. I followed the same process for the second tank. As of January 2026, tank exchanges are $22.74 each, limited to two tanks. If you need propane for the cold weekend coming up, this is the place to go!

Once upon a time there was a world that thought of a hardware store as a little neighborhood market…read morethat was owned by someone in the community and had a few people working there. Then Home Depot came onto the scene and pretty much obliterated the local hardware store until pretty much all that remained was Home Depot and Lowe's. Lately, Ace Hardware has been trying to.capitalize on the whole neighborhood and warehouse store, but they are a chain,as well. Anyway, Home Depot does have a lot to offer. You can get lost wandering the aisles and pretty much anything and everything you need or even might need can be found within those cavernous aisles. This alone makes it a positive experience and my time here was a productive visit and I got what I needed and was on my way in an acceptable amount of time. All in all, I would recommend this particular Home Depot location for your home and D.I.Y. needs. I don't believe anyone likes shopping in a hardware store, but I had some items to get and knew that I should be able to get everything that I needed at Home Depot and, by the way, they did have everything that I needed so, "mission accomplished."

Purchased mattress on 2/27/2019, Technician confirmed problem in Hinge Area of King Mattress on…read more8/19/2019 and proposed process that would leave us without our mattress for 3 days. I completed a Yelp survey several days later complaining about being without a mattress for 3 days. A day or so later, I was contacted by The Original Mattress Factory with an offer for same day warranty service. I am happy to say, The Original Mattress Factory honored their proposal with same day service and our mattress is perfectly fine now. Sometimes things just happen, and what is most important to me as a customer is how the situation is handled. Once The Original Mattress Factory heard my complaint of dissatisfaction, they immediately contacted me to determine how I could best be satisfied. My wife and I love the mattress, and we now know that we purchased our mattress from a company that stands behind their product, and is willing to listen to the customer. Thanks Troy, much appreciated.

I have two mattresses from The Original Mattress Factory. Love them both. Great shopping…read moreexperience! Great service! And Quality products! I really enjoy the mattress flip reminder.

I found this business on Yelp sorting by rating. I called,…read morethey called back right away. Appointment was a scheduled, I received confirmation. Igor, the tech, was on time. He explained the problem and ordered a part. He scheduled an appointment to return the next day to complete the service call. The next day, he showed up on time and completed the repair. It's been a few days and the problem is fixed. I am not sure if the fee was reasonable. It's the first time I've had to repair an appliance in over 10 yrs. I am very satisfied with the results and the ease of the process.

Igor was very good and on time. My fridge is running great and we are pleased with his work.read more

Do Not Buy From Cassia at Casa Furniture - Scam Artist Extraordinaire…read more Purchased at full price a new kitchen table on July 25, 2023, but it didn't arrive until Nov/Dec 2023. My total purchase price for a couch, kitchen table and eight matching kitchen chairs was $23,949.23. By the time the table arrived (of course it was on backorder six months or more) my personal situation changed dramatically so I asked if the items could be stored at Casa Furniture's warehouse until the items could be delivered to my new place, to which they agreed. When the table was finally delivered in Dec 2024 / January 2025, I noticed the box that contained the table stand and the crate that contained the tabletop looked as if it had been opened previously and resealed, so I tried calling the saleswoman, Cassia, to no avail. I left numerous voicemails at the store for her, left direct messages with her coworkers, and sent texts messages to her on her personal cellphone, without any responses or replies from her. Found it odd that she no longer returned my calls or texts after spending more than $30,000 with her over the past 18 months, so, after months of attempts, I decided to work with a new salesperson, Dulanga, who coordinated (at $199.00 of course) for the table's assembly by Casa staff yesterday (Monday). An interesting discovery was that the cell number Dulanga had for Cassia was not the same number I had used for Cassia over the past 18 months, but I didn't give it much thought until now. It is now obvious that she changed cell numbers after realizing I discovered an issue with the table's packaging and was unwilling to face me or talk to me knowing she cheated me on my purchase. When the box and crate were opened finally by Casa staff (Wilson & Makenson) for assembly on Monday, May 19, 2025, it was immediately noticed that the table (high-gloss black) was smudged with dozens of fingerprints all over it, it was scratched in the center of the table resembling a 'T' or a cross-shaped scratch, and extremely dusty. Immediately, I realized the 'new' table had the appearance of being used and repackaged. Thinking that if I brought the scratches to the managers' or owner's attention, he or they would make it right. Boy was I wrong to think this. Contacted Daniel several hours later at the store who told me he wouldn't replace it nor honor the insurance that was purchased with the furniture because I "waited a year and a half to open the crate." But, I could come back into the store, buy another table, and he'd deduct a little off of that table's price. Daniel was right about me waiting as long as I did to open the crate, but had I known it was a repackaged floor model and not the brand new table I purchased and paid for in-full, then I would not have accepted it when it was delivered to me in December 2024/January 2025. Cassia the saleswoman assured me it was my brand new, unpackaged, never-opened kitchen table. Daniel also told me he no longer does business with Doimo, and the item was no longer carried by the store. I believe it was called Doimo out of Brazil. So, I am stuck with a used table that I paid full price for thinking I was getting a brand new, unopened table. I am 100 % convinced that Cassia sold my unopened, brand new kitchen table to another client or customer while it was being stored at Casa Furniture as a favor to me but then delivered to me the used floor model in its place. This is about as corrupt and dishonest of a salesperson you can find. I recommend you never use Cassia as your salesperson nor buy from Casa Furniture since they know this is what she did. It is apparent that Cassia is dishonest, has no integrity and in my opinion should be fired for deceitfully selling my new table and delivering to me the used floor model instead. Had she simply brought this to my attention, I would have had her reimburse me the full price for the table and moved on quietly. Casa Furniture should refund me for the table's full price plus tax completely, not to mention the delivery and assembly fees associated with it. What makes it even more costly to me is I purchased 8 chairs to set around this table that are literally useless to me now. They were $250-$300 a piece. Do the math. Had I known that Cassia was dishonest and would pull such a deceitful, fraudulent act knowing I wouldn't discover her deceit until practically it was too late for a refund, then I would never have worked with her. I recommend that no one else work with her. Casa Furniture and its ownership/management, now that this has been made public should fire her immediately. If they fail to do so AND allow her to continue representing the company, they are complicit in this conspiracy to defraud me, too. I am filing complaints with the Better Business Bureau, as well as the Orange County Chamber of Commerce. I intend to take this matter to Small Claims Court until I am either refunded in full or prove what Cassia did was improper if not illegal.

I had a great time at the store. Very clean, employees very nice and tool good care of us. Cory was…read morewonderful and helpful with all the questions we had.

Went for my birthday to get my free blind bag! The staff was VERY kind and helpful on how to get…read morethe best items, when going to the counter they asked which I wanted the most ( they said to pick three of my faves in case one didn't work). Very great ! 10000/10

I purposely made a visit to Miniso for Hello Kitty gifts. This was my first time stopping by and I…read morewas happy with their selection! They had so many cute gifts, not only Hello Kitty, but other Sanrio characters, Miffy, Peanuts, and Disney. Their prices seemed a bit on the higher end, but I was just pleased that I could even find these items and did purchase two plushes and a tote bag. My only reason for the four stars is because of customer service. I was not given eye contact, greeted, or asked if I needed help even though staff were walking around. At checkout at other retailers, I'm accustomed to being asked if I found everything I was looking for. This was not the case here. Would I recommend this business? Yes, if you're looking specifically for these cute Sanrio products. Maybe the staff were having a long or bad day on my visit.

From the moment we walked through the door we were greeted warmly by Juan who was ready to assist…read moreus in any way he could. Mom was on the hunt for a new recliner, since her previous one fell apart after having it for close to 30 years. He walked us through the showroom and asked Mom what she was looking for in a new chair. He pointed out a few pieces in the furniture groupings before reaching the recliner section. As Mom tried the different styles available, Juan gave her information and options for them. Once she decided on an electric recliner, Juan quickly did the paperwork and set up our pick up day. We were in and out in no time not believing how quickly all of this was accomplished. Over the next few days we heard from Jennifer in the customer service department giving us updates on Mom's chair. She was always very nice and answered any questions we had. On the morning we were preparing to go and pick up our order, Jennifer called and explained where we needed to go to pick up the chair. When we arrived we followed her directions to the back of the store and parked. We went in the pickup office, showed our paperwork and within a few minutes we met Jose, who had the chair. Since I have an SUV he asked if we would like the chair to be removed from the box since it was in two pieces. When we agreed he proceeded to remove the chair with extreme care. He then explained to me how it would fit together once we got it home. He finished loading it in my car and we were set. Upon getting home, while the base was a little heavy I was able to get the chair into the house and it is all set up for Mom to Enjoy! I look forward to doing business with all of them again when we start looking for a couch! Happy shopping!

First of all, Jorge is the salesman is awesome…read more However, I just had to cancel my entire order because I was told only HALF of the sofa I ordered would be arriving. The other half won't arrive until 2 months later at the earliest. And the chair I picked out won't be ready for 4 months. This is the first time I've made a big furniture purchase like this and I am beyond upset. We move into our new place tomorrow. I've never loved a couch so much but after reading that so many other people had similar situations and continually had parts pushed back for months, I'm not risking it because as they said, if I take half of the couch tomorrow, I'm stuck with it even if it takes months for the other half to arrive.

A Walk Through IKEA: A Test of Stamina, Direction, and Job Flexibility…read more January 10, 2026 My first serious trip to IKEA made me realize that this is not just a furniture store. It's a carefully designed one-way journey. The layout is extremely thoughtful--so thoughtful that it's almost impossible to visit just one section. Whether you're there to buy a single mug or simply "have a look," you will be guided through the entire store. I managed to do even better than that. I got lost. Not only did I get lost, I walked part of it twice. The most important detail: I was wearing four-inch stilettos. In IKEA, those are not shoes. They're a personal challenge. After what felt like a full hike, I finally reached the exit and thought I was done. That's when the real test began - checkout. Most stores at least give you options: self-checkout or cashier-assisted checkout. IKEA is very decisive. Self-checkout only. So there I was, scanning items, bagging them myself, slowly realizing I had taken on a new role. The screen even politely asked: "Are you a member?" I couldn't help laughing. I had just become a temporary cashier, without an employee discount, and without a paycheck. And then came the final surprise. At the exit - nothing. At Costco, for example, there's always someone checking receipts. At IKEA, the exit is completely empty. For a moment, you might think this reflects IKEA's deep trust in its customers. Then another thought occurs to you: maybe they also saved the salary of that employee. By the end of this IKEA trip, I had completed: a full-store walk, a detour with repetition, a high-heel endurance test, a self-checkout internship, and a quiet reflection on trust and cost control. Next time, I'll wear flat shoes. As for the salary and staff discount - I won't get my hopes up. I spent $53.69 in total that day. $29.95 went to pear-flavored sparkling water. Which means over half of my IKEA budget was... hydration. IKEA: where your legs get a workout, your patience is tested, and your self-checkout skills improve... all in one visit. I guess I overestimated my ability to wear high heels. I may have slightly overestimated my high-heel endurance. In hindsight, I clearly overestimated my ability to survive IKEA in high heels. I confidently assumed I could handle high heels at IKEA. I was wrong.

The Swedish meatballs are the best ever! And paired with lingonberry sauce was superb. The…read morecucumber salad was perfectly balanced with vinegar and dill. The chocolate cake was so creamy and not overly sweet. The cost of the food was a bargain considering we got three entrees, sides, desserts and two drinks. Love the self service and the staff were all friendly.