Vitalii was awesome! He fixed our heavy duty commercial grade speed queen's heating element and…read morecleaned out the machine. Good price and recommended we never get rid of this high quality machine for a Samsung or LG that are built to fail. Our dryer will last another decade or two I'm sure!

Washing machine repair. Easy to schedule, kind, on time, communicative and fixed the issue after…read moreordering a part. Adding to my stable of contractors. Very happy with the process and result.

Appliance Repair Team was amazingly proficient at diagnosing the problem with our dishwasher…read more Specifically, Val "Vladi" who did the work. We were given a two hour window of time for arrival and Vladi was 5 minutes early! He got to work immediately and quickly diagnosed the problem. And then, he made the repairs, the whole time explaining what he was doing and what we could do to avoid the issue in the future. Additionally, I found the price to be very reasonable. Vladi was extremely personable and I have to say this was the most fun I have ever had regarding any kind of service call. I would not hesitate to call Appliance Repair Team again for ANY appliance problem. I have total confidence they can do the job!

Came out fast: same day availability for an assessment when I called, then were able to return next…read morebusiness day to do the actual repair. They worked on an electric range which not all companies will work on (as it turns out quite a few only service gas). The tech was efficient and professional. Happy with the repair so far.

Good communication, quick arrival and ability to come back and fix the problem later that day.read more

Igor arrived on time. He diagnosed problems with our freezer and dryer and fixed both appliances…read morevery fast. We are very happy with the services provided by Major Appliance Repair. Highly recommended.

Alex The technician was performing a deep inspection, promptly identifying the issue and give us a…read moregood set of recommendations for regular maintenance of the dryer. He showed up on time and communication was excellent. Strongly recommended

A technician came out to look at my broken dishwasher. He didn't take the dishwasher out of its…read morecabinet, then told me the control board was broken and quoted the repair at $450. When I asked how he knew it was a control board issue, he didn't give me a clear answer and claimed it was mostly a process of elimination. I had a different company who was authorized by the washer manufacturer come out, and they were able to diagnose and fix the true electrical wiring issue for a diagnostic fee of $150. I'm disappointed in the quality of work and care by the 98 Refrigeration technician and feel that I wasted money on the diagnostic fee (which resulted in an incorrect diagnosis). They were prompt in sending someone, which is why I've given 2 stars

I had GE dryer go on the fritz. They came out as scheduled and did a great job fixing the dryer…read more They provided helpful tips to keep our dryer working longer and didn't try and gouge us on replacement parts. They were very professional, I'd highly recommend them.

This business might be a scam. They have come out to fix our refrigerator twice - and no complaints…read morethere. But - the same problem persisted weeks after the second fix. I tried calling - left a message. Again, left a message. Left another. Then my wife. Then me again. No call back. So - I was frustrated and scheduled an appointment. I didn't get any confirmation, so I called again and got the answering machine. I called back from a 503 number and low and behold, I finally talk to someone. They said that I have an appointment (tomorrow at 1PM). I saw something like - 'I must have missed the confirmation message' but there was none. The next day transpires and it is a no-call no-show. It is the absolute worst customer service I have ever had. I left a final message saying it seems like you are screening your calls and not responding to me for what I can only think is you don't want to have to fix the repair you made that did t work. Then my wife started calling again and again... got someone that said they would 'transfer her to accounting' -- HAHA! There is no 'accounting department' - what a scam. I just can't believe you were just so bad at every aspect and interaction. All the calls, the messages unreturned, no confirmation for the visit, the no-call no-show, how easy it was to get a hold of you from a different 503 number, and then the lie about the accounting department. How are you even in business?

My Samsung washer went down. After several repeated and frustrating calls to Samsung, as well as…read morewasting days with their unresponsive contractors, I eventually reached out to ARS. ARS was " Johnny on the spot". Customer service was great, they scheduled a tech right away. When the tech (Arsen) arrived I knew this guy knew his stuff. He answered all my questions, and was able to trouble shoot the problem with precise skill. After the part arrived, Arsen was back immediately to install the part and get the washer back up and running as promised, without any BS. What a true professional. IF you have any appliance issues, ARS is the way to go.

This company is the worst! I would highly recommend using anyone else! They tell you there's a $75…read morediagnostic service fee which is fine and seems standard and it is applied to any work you have them do, what I was not told until they showed up is that they have a flat fee for any fixes that starts at $270. So basically I was already on the hook for the diagnostic and I could either have that deducted from the $270 or pay them the diagnostic and go hire someone else again to diagnose and fix the issue. In my case there was some excess lint in the machine that fit on a paper towel.. it took less than 10 minutes. So I spent $270 to have some lint removed which felt like a rip off but I thought oh well at least it's fixed. Then they said only cash or check, I wanted to use a card so annoying but whatever, I wrote them a check and about a month later they said it didn't go through, I reached out to my bank, no reason it wouldn't go through, but now I have a bill and an extra $35 returned check fee. On top of all this they called me excessively asking for me to post a review, I would assume most reviews are due to that not because people are blown away by the service and feel compelled to share but more so because they don't leave you alone about it.

Jerry is an absolute amazing repairman. I had a washer that needed the rubber gasket/boot replaced…read moreafter years of use. I called so many appliances repair companies that were sketchy and wanted to charge more than the replacement value of my washer. I texted Jerry and he responded right away, I sent a picture of the issue and serial number and he was out in 2 days and gave me a clear estimate. Jerry Texted me his expected arrival and was in and out within an hour. I'm so thankful I found his contact information. If you have an LG washer, don't wait and text him. He's the last honest repair person in the Seattle area!

Jerry is the BEST. He came to repair our LG dishwasher and made availability as soon as possible…read more He responded quickly and respectfully via text message and communicated clearly for arrival and timing. He took extra time to explain things and show us what he was doing and even helped with things above and beyond such as cleaning our drain for us to ensure that everything was in best condition. It is very hard to find honest and trustworthy knowledgeable people these days, but Zhen's appliance is definitely this. The attention to detail and openness to give good advice without up charging every little thing shows his expertise, kindness to help others and true skills. Highly recommend for all your appliance repair needs!

Carlos is so talented and can fix most anything I think! Another service company said we needed to…read morereplace our GE gas range but guess what? They were a GE repair company (Bodewell). Carlos fixed the issue with the burner and we don't need to purchase a new range!!! Always get another opinion on replacing appliances!

We made an appointment for dryer repair. Mazter did not show, did not call, and did not call back…read morewhen I called their office to ask what was going on. Total waste of time: now we have to start over and wait even longer for an appointment with somebody else. Their "customer support" system is an AI robot who sounds confident, but cannot actually do anything to help you.

I had a fantastic experience with this group…read more Firstly, they were very, very thorough when they came over to take a look at my furnace to setup my heat pump and AC. They went through every single vent in the house, inspected every single nook and cranny to determine what would be needed, including the furnace itself. Secondly, they were very patient in revising their estimates several times after every unnecessary question that I asked them with requests for revisions. Thirdly, they came over exactly at the time specified, got to work right away, were very friendly, and didn't ask for anything. They spent a full day, working tirelessly, got the job done, tested it thoroughly, and left only after completing all checks. Their price was very competitive too. All in all a fantastic experience. Highly recommend this crew.

So quick to respond, good communication, and professional…read more My fridge stopped working one evening and Andrew was able to come out immediately the next day to look at it. It is $65 for them to come out and assess the issue, which is waived if you decide to go through with the repair. They are transparent with the quote and will wait for you to approve before work is done. He replaced a few compressor parts and had my fridge working and ready in a jiffy! Cost around $600 for parts and labor. All around great experience.